System Analysis and Design: Australian Medical Centre

Running head: SYSTEM ANALYSIS AND DESIGN: A CASE STUDY OF AUSTRALIAN
MEDICAL CENTRE
System Analysis and Design: A Case Study of Australian Medical Centre
Name of the Student
Name of the University
Author Note

SYSTEM ANALYSIS AND DESIGN: A CASE STUDY OF AUSTRALIAN MEDICAL
CENTRE
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Table of Contents
Introduction................................................................................................................................2
System Requirements.................................................................................................................2
Functional...............................................................................................................................3
Non-Functional......................................................................................................................3
Fact-Finding Techniques............................................................................................................4
Observation............................................................................................................................4
Documentation.......................................................................................................................4
Prototyping.............................................................................................................................5
System Development Methods..................................................................................................6
System Development Tools.......................................................................................................7
Modelling...............................................................................................................................7
Use Case Diagram..............................................................................................................7
Context Diagram................................................................................................................8
DFD level 0 Diagram.........................................................................................................9
Entity-Relationship Diagram...........................................................................................11
Computer-Aided System Engineering.................................................................................12
Conclusion................................................................................................................................12
References................................................................................................................................13

SYSTEM ANALYSIS AND DESIGN: A CASE STUDY OF AUSTRALIAN MEDICAL
CENTRE
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Introduction
System Analysis and Design deals with defining and establishing different
methodologies for the development of an information system to provide high-quality outputs.
The information system is built on combining information technology with the people and
data (Dennis, Wixom and Roth 2018). The system design and analysis have been opted by
many business organizations and it proved as a key to success for them. This report indents to
discuss about an Australian Clinic named Australia Medical centre and it grew in recent
years. The Owner, Dr. Edwin thinks to implement a newly proposed information system that
will provide real-time information of the appointments to the staff. The proposed system is
analyzed and design using the modelling tools and structured analysis. Use-case Diagram,
Data flow diagram, Context Diagram and Entity-Relationship Diagram is used for the
modelling and structural analysis. Along with the analysis and modelling, different types of
tools, methodologies and Fact-Finding techniques are also discussed.
System Requirements
System requirements are the set of rules or protocols that are needed in order to run
the system and get an accurate output from it. System requirements can be collected by the
requirement analysis where the user's expectation and usability evaluated for building or
altering the system (Dick, Hull and Jackson 2017). The requirement analysis is the very first
phase of the system development to identify the goals and functionality of the system. It is a
very tiring and long process of evaluation. The patient’s requirements and information are
used as the input for the system. The non-functional and functional requirements are need to
be consider in this case. However, the process of the requirement analysis focuses only on the
purpose of the system (Hatley, Hruschka and Pirbhai 2013). The requirements are discussed
below for the new system:

SYSTEM ANALYSIS AND DESIGN: A CASE STUDY OF AUSTRALIAN MEDICAL
CENTRE
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Functional
For better understanding the process and functions of the system, functional
requirements need to be identified. The processes determine the functions that a system can
able to perform (Sagar and Abirami 2014). The following functional requirements for the
new system are mentioned below:
i. The patient's details must be stored in the system.
ii. The staff can check the appointment details an availability.
iii. The staff can schedule the patient’s appointment.
iv. The staff can generate an hourly report according to the appointment records and
schedules.
v. The system must notify the patient via email and SMS about the appointment
according to the appointment report.
vi. The staff can generate a daily provider appointment list.
vii. The provider can provide services to the patient according to the appointment.
viii. The staff can generate a weekly provider report to show the services that are provided.
ix. The staff can generate a payment statement.
x. The insurance company can generate an insurance report of the customer.
xi. The customer can receive the insurance report.
Non-Functional
The non-functional requirements are generally analyzed and identified to support the
system behaviors by setting criteria and judging. It defines the operational qualities of the
system in terms of the time of output delivery and accuracy (Khan et al. 2016). These
requirements that can be used in the proposed system for Australian Medical Centre are the
following: