System Analysis and Design Project 2022

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of Student-
Name of University-
Author’s Note-

1SYSTEM ANALYSIS AND DESIGN
Table of Contents
Part A: Initial Investigation.............................................................................................................1
Activity 1:........................................................................................................................................1
Background Study.......................................................................................................................1
Organization Chart.......................................................................................................................1
Business Functions......................................................................................................................2
Activity 2: System Vision Document..............................................................................................2
Introduction..................................................................................................................................2
Positioning...................................................................................................................................2
Stakeholder description...............................................................................................................3
Product Overview........................................................................................................................3
Activity 3: Project Management......................................................................................................3
Activities and duration.................................................................................................................3
Dependencies and predecessor....................................................................................................6
Gantt chart...................................................................................................................................7
CPM chart and critical path.........................................................................................................8
Overall duration...........................................................................................................................9
Activity 4: Risk and Cost Benefit Analysis...................................................................................10
Risks Associated........................................................................................................................10
Benefit of the new system..........................................................................................................13

2SYSTEM ANALYSIS AND DESIGN
Expected cost of new system.....................................................................................................14
Cost-Benefit analysis techniques...............................................................................................15
Assumptions and Interpretations...............................................................................................16
Recommendation.......................................................................................................................16

3SYSTEM ANALYSIS AND DESIGN
Part A: Initial Investigation
Activity 1:
Background Study
Natural Lee is the case study that is considered for this report. This is a farm that grows
organic vegetables, produces honey, fruits and nuts and grows decorative plants. This organic
farm is run by Phil and his wife Wendy. This farm produces organic vegetables and fruits and
booking is mostly done as manual system. In the present system, the booking is done over the
phone when the customer calls Phil or his wife. Sometime, the customer also prefers self-pickup
of the goods they ordered over the phone. Goods are also delivered to their home as per their
requirement. In that case, employees associated with the farm makes the home delivery.
Organization Chart
Figure 1: Organization Chart
(Source: Created by Author)

4SYSTEM ANALYSIS AND DESIGN
Business Functions
As the business is expanding, the owner of Natural Lee needs the help of information
system in the business to handle all these operations. Phil wants the information system to take
orders automatically and maintain the system. This information system would increase customer
satisfaction and would also handle the marketing aspects in farming. The new IS system will
display the customers all veggies that are presently available in the farm and will also help in
reducing the time of ordering. This system would also recommend the customers what to buy
based on their previous purchase from Natural Lee. Phil manages the farm production and his
wife has responsibility to manage the marketing side.
Activity 2: System Vision Document
Introduction
The main purpose of this project is to develop an information system for the Natural Lee
which is owned by Phil and Wendy.
The scope included in project is to provide a detailed project plan for completing the
project successfully. This project will define the project schedule to complete the project,
includes cost benefit analysis for completing the project and the risks management for
completing the project successfully.
Positioning

5SYSTEM ANALYSIS AND DESIGN
The Business opportunity that is provided for the company is the company can complete
business processes faster compared to the manual system. The business can increase the
customer satisfaction and will increase the business profit in the market.
The problem that the business is facing is dealing with different customers and taking
orders on phone. This process is time taking and also results in many mistakes. This system will
help to synchronize the business process and result in completing the processes faster.
Stakeholder description
The stakeholders who are associated with the project includes the owner of the Natural
Lee that is Phil and Wendy. There are other stakeholders as well who are associated with the
project. The stakeholders included are project manager, business analysts, project sponsor,
financial manager, subject matter experts, developers and many more.
Product Overview
The product overview states that the project initiation plan for implementing the
information system in natural lee is detailed in this report. The system will show all the details of
the items available in the store right now. The system will also able to take orders from the
customer and deliver them accordingly. The system will notify a product one it is restocked and
is able to complete the working process faster compared to others.
Activity 3: Project Management
Activities and duration
Activities Duration
Information System for Natural Lee 119 days

6SYSTEM ANALYSIS AND DESIGN
Project Start 1 day
Project Initiation 32 days
Conducting Staff Interviews 4 days
Reviewing the records of farm, total costs and purchases 3 days
Observe the business operations 3 days
Interview the customers 1 day
Analysis on present accounting system 3 days
Study the sample orders as well as payment transactions 3 days
Undertake the field work 3 days
Prepare report for Phil and Wendy 1 day
Propose a possible solution 4 days
Design project and financial plan 14 days
Approve the plan 0 days
Complete project Initiation 0 days
Planning and Procurement for resources and technologies 22 days
Purchase software and contract the technical service provider 3 days

7SYSTEM ANALYSIS AND DESIGN
Prepare development, testing of system and quality analyst team 4 days
Plan for technical design for the project 11 days
Setting up computer system and networks 8 days
Completion of procurement phase 0 days
Development phase of IS 39 days
Design the initial interface 9 days
Develop the coding and design the database structure 15 days
Test the coding 15 days
Completion of Development Phase 0 days
Quality Checking phase 18 days
Checking quality of new IS 10 days
Implementation of necessary recommendation 8 days
Completion of quality check 0 days
Documentation phase 4 days
Prepare the reports 4 days
Show the reports to owner 0 days
Completion of documentation 0 days

8SYSTEM ANALYSIS AND DESIGN
Project Sign-off 3 days
Collection of feedback 2 days
Project Sign-off 1 day
Completion phase 0 days
Project end 0 days
Dependencies and predecessor
All dependencies in project states relationships of all the tasks helping to determine order
of the activities needed to complete the project. Four types of dependencies are included in
project, finish to start dependency, start to start dependency, Finish to finish dependency as well
as start to finish dependency.
Dependencies states the relationship of all previous tasks from succeeding tasks. The
tasks include many preceding tasks as well as includes many succeeding tasks. The common
dependency that is used in this project is finish to start relationship.

9SYSTEM ANALYSIS AND DESIGN
Gantt chart
Figure 2: Gantt chart
(Source: Created by author)

10SYSTEM ANALYSIS AND DESIGN
CPM chart and critical path
Figure 3: Critical path method
(Source: Created by author on MS Visio)

11SYSTEM ANALYSIS AND DESIGN
Overall duration
The overall time of the project is 119 days. The total time to complete the implementation
of the information system for the Natural Lee is 119 days and the activities are divided into
several activities that are included in project completion. This project has critical path method
that states that project can be completed only by completing those phase. Critical path method
included project includes step wise project management that include process planning and helps
in defining the critical as well as non-critical tasks for completing the project on time. All the
activities are to be followed while following the critical path of the project. In the above diagram,
the path that is shown in red is the critical path method. The activities in CPM method is to be
completed on time.

12SYSTEM ANALYSIS AND DESIGN
Activity 4: Risk and Cost Benefit Analysis
Risks Associated
Risk Potential Impact Likeliho
od of
occurren
ce
Difficulty
of timely
anticipatio
n
Overall threat
Financial Risks Impact of this risk
on the project is that
the cost of the
project increases.
This risk can lead to
project failure.
Medium High This threat will lead in
increase in project
completion and customer
dissatisfaction.
Schedule Risks The project schedule
that is fixed for the
project might be
increased as because
the total time of the
project increases.
High High This threat will lead in
customer dissatisfaction as
the project will not get
completed on time.
Performance
Risks
The stakeholders
associated with the
project might not
perform well. This
might lead to project
Low Low Threat of stakeholders not
performing well in
completing the project.

13SYSTEM ANALYSIS AND DESIGN
failure and increase
the time of the
project.
Governance
Risks
There is a risk from
the government as
well as because legal
documents are to be
approved by the
government.
Low High This might lead to project
delay completion and
without approval of the
government the project
cannot be launched.
Strategic Risks There are
technologies that are
selected for
competing the
project. The
stakeholders might
choose wrong
technology for
completing the
project.
Low Medium Threat to increase in
project budget and project
completion time.
Operational
Risks
The project might
include poor
implementation as
because the project
Low High Threat to incomplete
project and not competing
the project on time.

14SYSTEM ANALYSIS AND DESIGN
stakeholders might
not be capable of
procurement,
production as well
as distribution of the
project.
Market Risks As with the market
competition
increasing, the
project might face
risks of completing
the project with less
budget and proper
implementation
plan.
High High More companies in the
market can get the
contract of completing the
project successfully.
Legal Risks The legal risks
might include
regulatory
obligations which
includes the contract
risks as well as
litigation that are
brought in for
Low Low This might lead to risks in
contracting the
technological developer or
the programmer in
completion of the project.

15SYSTEM ANALYSIS AND DESIGN
completing the
project.
External hard
risks
There are always a
risk of external hard
such as storms,
flood, and
earthquakes
included in the
project.
Low High The project might get
delayed and project
schedule might increase
for completing the project.
Technological
Risks
As because IS is
being developed for
the project, there
always remains a
risk of not using
proper technological
resources for the
project.
High High This risk might lead to
system crash because
proper updated systems
are not used for the
technologies used in the
project.
Benefit of the new system
The benefit that the business will get in implementing the information system in the
Natural Lee is stated below.
1. The business process of the company can take online orders from the customer to make
the process faster.

16SYSTEM ANALYSIS AND DESIGN
2. The owner associated with Natural Lee can provide more time for farming and as a result
he Phil will be able to produce more organic products in farming.
3. With the implementation of the information system, the company will be able to track all
payments as well as previous ordered products that the customers have ordered in the
organization.
4. The business working process will be complete faster and that will help to save the time
of operation.
5. All the payment dues from the customer end can be tracked in the project.
6. This implementation system will help to complete the project with customer satisfaction.
The customer satisfaction will be increase as there will be less waiting time.
7. The system will also help the customer to view all the products that are presently
available in the farm.
8. When the products are restocked, the customers will get notified with the help of the
information system in natural lee.
9. If the company starts fruit market, then this system will help to get more profit in the
business.
Expected cost of new system
The expected cost for implementing the new system is
Total Cost for the project
Project initiation 34400
Planning and Procurement for resources and
technologies 17120
Development phase of IS 32160
Quality Checking phase 10080
Documentation phase 4160
Project Sign-off 2080

17SYSTEM ANALYSIS AND DESIGN
Total Cost for the project 10000
0
Cost-Benefit analysis techniques
RMO Cost/Benefit Analysis for Information system of Natural Lee
Total Cost for the project
Project initiation 34400
Planning and Procurement for resources and technologies 17120
Development phase of IS 32160
Quality Checking phase 10080
Documentation phase 4160
Project Sign-off 2080
Total Cost for the project 100000
Year of
Project
year 0 year1 year 2
Net economic benefit $0.00 $7,500.00 $7,500.00
Discount Rate 8% 1 0.9259 0.8573
PV Of Benefits $0.00 $6,944.44 $6,430.04
NPV of all BENEFITS $0.00 $6,944.44 $13,374.49
One Time Costs
$100,000.
00
Recurring Costs $0.00 $400.00 $400.00
Discount Rate 8% 1.0000 0.9259 0.8573
PV Of Recurring Costs $0.00 $370.37 $342.94
NPV Of All Costs
$100,000.
00
$100,370.
37
$100,713.3
1
Overall NPV
Overall ROI = (Overall NPV / NPV Of All Costs

18SYSTEM ANALYSIS AND DESIGN
Break-Even Analysis
Yearly NPV Cash Flow $0.00 $6,574.07 $6,087.11
Overall NPV Cash Flow
$100,000.
00
($93,425.9
3)
($87,338.82
)
Project break-even occurs between years 2 and 3
Use 1st year of positive cash flow to calculate break-even fraction
Assumptions and Interpretations
The assumptions that are taken for doing the cost benefit analysis for the project
undertaken includes that the discount % of the project is given as 8% for calculating the project.
Discount is given at the rate of 8 % in the project. The recurring cost if the project is considered
to be as 0 for all project and thus the project cost benefit analysis is shown in the calculation
above.

19SYSTEM ANALYSIS AND DESIGN
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20SYSTEM ANALYSIS AND DESIGN
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