System Analysis

This report provides an overview of the stakeholders involved in the proposed project, a questionnaire for requirements gathering, and a use case model for the proposed system. It also discusses the importance of a health information system in storing and retrieving medical records.

Running head: SYSTEM ANALYSIS
System Analysis
Name of Student
Name of University
Author Note

1SYSTEM ANALYSIS
Table of Contents
1. Introduction......................................................................................................................2
2. Stakeholder Analysis and Stakeholder Map....................................................................2
2.1. Stakeholders’ Map....................................................................................................3
3. Questionnaire...................................................................................................................5
3.1. Introduction Statement..............................................................................................5
3.2. Questionnaire Questions...........................................................................................5
4. Use Case Descriptions.....................................................................................................7
4.1. Use Case Model........................................................................................................7
4.2. Use Case Description................................................................................................8
4.2.1. Brief Use Case Description...............................................................................8
4.2.2. Detailed Use Case Description..........................................................................9
5. Conclusion.....................................................................................................................10
6. Bibliography..................................................................................................................12

2SYSTEM ANALYSIS
1. Introduction
NewAccess is a project that is mainly been proposed to target depression and anxiety.
The system that is proposed is capable of storing the medical records and details of the patients.
The system is being proposed to eliminate the problem of retelling the story to the number of
doctors that a patient might visit. Presently, funding for the NewAccess project has been
approved. The aim of this report is to identify the project stakeholders and identify the
questionnaire that would be asked to the project. A use case model is designed that will give an
idea of the system that is being proposed.
2. Stakeholder Analysis and Stakeholder Map
It is important to identify the stakeholders associated with the NewAccess project.
Stakeholders associated with the project can be described as an individual who is directly or
indirectly linked with the project or is affected with the project. The stakeholders of the project
are capable of actively participating in a project. Project stakeholders generally have a huge
contribution in the project as they are affected by the outcome of the project. There are a number
of stakeholders associated with the NewAccess project. Identification of the stakeholders
associated with the project is largely dependent on the influence that stakeholder has on the
project and the impact of the project on the identified stakeholder. The main stakeholders
associated with the NewAccess Project is indicated in the table below-
Stakeholders Group Influence/Power Interest
Headspace Internal Operations High High
Physicians Internal Executives Medium High
Patients External Operations Medium Medium

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Sponsor External Operations High High
Business Analyst Internal Operations Medium Medium
Table 1: Representing the stakeholders associated with the Project
2.1. Stakeholders’ Map
Stakeholders’ mapping is an important stage associated with the analysis and
management of the stakeholders. Stakeholders map can be described as a business tool that
allows an organization to represent the stakeholders associated with the project. The previous
section of the research report has identified the main stakeholders associated with the project.
The identified stakeholders are mapped according to their impact and the interest in the project.
The stakeholders mapping of the identified stakeholders are indicated in the figure below-

4SYSTEM ANALYSIS
Stakeholders Map Color Code
Unaware
Resistant
Supportive
Leading
5
4
3
2
1
1 2 3 4 5
HeadSpace
Busienss
Analysist
Patinets
Physicians
Interest
Power
Keep
Satisfied
Sponsors
Manage
Closely
Monitor Keep
Informed
Figure 1: Representing the Stakeholders Map for the New Access Project
The allocated position of the stakeholders is mainly determined by the influence of the
stakeholders on the project. The identified stakeholders involve both internal and external
stakeholders. The stakeholders associated with a particular project is responsible for setting up a
particular business environment. The internal stakeholders of the project generally has high
interest in the project and it is quite essential to keep this stakeholder engaged with the project.
The external stakeholders on the other hand is an important part of the project as well; however,
the external stakeholders are not significantly involved in decision making process within the
organization. The external stakeholders of the project however received all the status updates of

5SYSTEM ANALYSIS
the project from the internal stakeholders associated. A communication plan is developed that
can help in communicating the project progress to the identified stakeholders.
3. Questionnaire
The project of developing a NewAccess health record system is proposed with an aim of
increases the effectiveness of storage of medical records in such a manner that the patients need
not retell their story, every time they visit a new doctor. Therefore, the questionnaire will be
directed towards the stakeholder group “patients”. The prepared questionnaire will be addressed
by the patients.
3.1. Introduction Statement
Data collection through questionnaire is an important aspect of requirements gathering.
The questionnaire helps in facilitating and aiding the requirements engineering process. The
proposed project of NewAccess aims in developing an information system that can possibly help
in mitigation of certain major problems associated with the retelling of story of the mental
patients. The information system that has been proposed will however be useful to both patients
and the medical practitioner. The proposed medical health record system is expected to store the
information in a secure manner and will improve the patient care services as well. The medical
3.2. Questionnaire Questions
The respondents or the patients who will undertake this survey will need to answer the
following questions.
1. How often you interact with a Medical Health Practitioner?
o Quite Often

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o Once in a While
o Never
2. Do you prefer to visit a personal medical Practitioner?
o Yes
o No
o Cannot Say
3. DO you need to tell your stories or repeatedly to a medical practitioner? (If yes, answer the
next question or else skip the question)
o Yes
o No
4. Do you feel any limitations of retelling your stories every time you visit a new practitioner?
o Yes
o No
5. How well do you maintain the record of your previous visit to a doctor?
6. How many times you have told your stories to different medical practitioner?
o 1-5 times
o 6-10 times
o More than 10 times

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7. DO you agree that your story loses its context as it is being repeated a number of time?
o Yes
o No
o May be
8. Do you feel that a presence of health information system that could record your story would
have been helpful in your case?
o Yes
o No
9. DO you feel that the NewAccess system that is proposed will store the medical data securely?
o Yes
o No
10. Would you allow the proposed system to record your story?
o Yes
o No
4. Use Case Descriptions
4.1. Use Case Model
The use case model that has been developed for the proposed system is indicated in the
following picture-

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Figure 2: Representing the use case of proposed system
4.2. Use Case Description
4.2.1. Brief Use Case Description

9SYSTEM ANALYSIS
1. Registration: Both patient and the practitioner needs to register into the information system
prior in order to get the access rights. Followed by the registration, a patient and a practitioner
can login to the system
2. Login: After registration, both the patient and the practitioner can login to the system, to
access, update and modify the stored data.
3. Records Story: The patient will be able to record their story and upload their previous health
records to the system, which the practitioner can access
4. Setting Access rights: In order to ensure security of the proposed system, setting the access
rights is essential. The medical records will only be accessible to the individuals whom the
patients will allow.
5. Validates Login: The database administrator is responsible for validating the registration and
the login details of the patients and the practitioners.
6. Access Patient Story: The practitioners will be accessing the story of the patient after logging
into the system.
7. Setting Appointment with the Practitioner: A headspace worker will be setting up the
appointment with the practitioner.
8. Updating the Patients’ Record: The patients’ record will be updated time to time so that
updated patient story is recorded into the system.
9. Log out: The log out feature will add an extra layer of security to the proposed system.
4.2.2. Detailed Use Case Description

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The use of the actor patient is discussed in a detailed manner in the following table-
Use Case Field Description
Use Case Name System Function
Business Event The use case will ensure secure information
storage and information retrieval.
Actors The actors involved are practitioner, Patient,
Business analyst and headspace worker
Use Case Overview The patient will log in to the system and will
record their story, which can be accessed by
the practitioner when needed. The login
details of the patient will be validated by the
database practitioner.
Use Case Associations The patient is associated with practitioner,
database administrator and headspace worker
Preconditions The patient can only use the system only if
they agree to share the data with the system.
Termination Outcome The use case terminates once the patient logs
out of the system.
5. Conclusion

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The report gives an overview of the stakeholders’ involved with the proposed project. A
stakeholders’ map is being prepared to describe their engagement. The report develops a
questionnaire for requirements gathering and gives an idea of the use case functionality of the
proposed system. Since the funding for the project is approved the project can now move to the
next phase of implementation.

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6. Bibliography
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Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Li, T., & Slee, T. (2014). The effects of information privacy concerns on digitizing personal
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Schwalbe, K. (2015). Information technology project management. Cengage Learning.
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Spil, T., & Klein, R. (2014, January). Personal health records success: why Google health failed
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Springate, D. A., Kontopantelis, E., Ashcroft, D. M., Olier, I., Parisi, R., Chamapiwa, E., &
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