What is system? - Definition from WhatIs.com

System04099
[COMPANY NAME] [Company address]
HOSPITALITY

Contents
Introduction............................................................................................................... 3
Findings and discussion................................................................................................ 3
Conclusion................................................................................................................ 6
References................................................................................................................ 7

Introduction
The report brings out a discussion on three disruptive technologies, which had changed the
working of the hospitality business. The report analyses the pros and cons these disruptive
technologies used in hospitality sector. The business leaders will have to address the
challenges faced by the use of disruptive technology (Ivanov, & Webster, 2017). A many
traditional hotel is using the technological innovations with an aim to attract young, and tech
savvy travellers. The assessment will analyse the effect and implications with innovation and
disruption by organisation. With an aim to select disruptive technology, the report selects
artificial intelligence, Robotics, and internet of things.
Findings and discussion
Hotel industry in Australia faces challenges, which includes implementation, integration,
large hotel chains that have several options. Moreover, AI (artificial intelligence) come up
with threats to personal information and security. These challenges have influenced the
customer experience. With the adoption of technologies, entrepreneur tries to change their
business model again and the procedure was quite frequent. Overall, the entrepreneurs tries
their best level to manage quality of life and enhance business growth (Chan, & Tung, 2019).
Disruptive technologies have transformed the travel and hospitality industry. These
organisations can improve the quality of the offering; create experience for personalised guest
and streamlined operations for the employees (Ivanov, & Webster, 2017). The first
technology used in hospitability sector is internet of things, which will enable the
proliferation of spaces. The sector foresees the increase in number of smart parking, smart
lobbies, smart restaurants, and guest rooms. Within these couple of years, it is seen that hotel
will use the abilities of sensor, personalising the experience, and easing the transaction
friction. The core ability is to capitalise digital platforms, which virtually knit the guest`s