Systems Analysis and Design : Phases

Running head: Systems Analysis and Design
SYSTEM ANALYSIS AND DESIGN
Name of the Student
Name of the University
Author Note

SYSTEMS ANALYSIS AND DESIGN
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Table of Contents
Part 1: Planning Phase: -............................................................................................................2
Project identification:.............................................................................................................2
Feasibility studies:..................................................................................................................3
SDLC development methodology:.........................................................................................3
Work plan:..............................................................................................................................4
Part 2: Analysis Phase: -............................................................................................................5
List the functional and nonfunctional business requirements for the system:.......................5
Use cases:...............................................................................................................................7
Model Processes (Data Flow Diagramming):........................................................................8
Model data (ER modeling).....................................................................................................9
Part 3: Design Phase:...............................................................................................................10
Architecture Design:............................................................................................................10
Data Storage Design:............................................................................................................10

SYSTEMS ANALYSIS AND DESIGN
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Part 1: Planning Phase: -
Project identification:
Project Title: Information System Management.
Project Description:
Mr. and Mrs. Khan took over their family business in Riyadh. They are producing
handmade toys and deliver it across the country through a delivery service. They have many
loyal customers across the country. Few of their customer order their product by Email and
some of them are using their phone to get their product. But at the same time, they are facing
several issues. They find out that their competitors using an advanced system that provides
the same products in less price and provides better delivery options. Mr. and Mrs. khan
believe that with the help of a new information system, they can make more profit and offer
better delivery options among users.
Currently, they are using a manual system where a staff take customer phone call and
write down their details in the spreadsheet such as customer name, phone number, email and
address. Then he/she goes to the shop and find the product, pack it and send it to the delivery
partner. In this scenario, customer phone is the trigger the order process. For the payment,
they are taking credit card details from the customer over the phone.
From a few months, they are facing a new problem that in holidays they are unable to
maintain the workloads and its impact on the business. Few challenges are discussed below:
 The orders are going to the wrong person.
 Orders are not delivered at time.
 Unable to handle multiple customers at a time.
 Can not provide handwritten receipt to customers.

SYSTEMS ANALYSIS AND DESIGN
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To eliminate the above problem Mr. and Mrs. Khan decided to implement a new system that
can automate the Toys ordering system. Mr. and Mrs. Khan decided to employ a system
analyst to provide few courses of actions.
Feasibility studies:
This section of this project includes the Technical Feasibility, Economic Feasibility
and Organizational Feasibility that can determine the strategies. Process and design.
Technical Feasibility:
It can measure the possibility of a specific technical solution and technical resource
availability. This study is helpful to determine the solution is practical or not. And the
importance of implementing new technology in the existing system. A system analyst
develops a prototype to determine the new system is technically feasible.
Economic Feasibility:
It helps to measure the cost-effectiveness of the project. Sometimes it can be called
cost-benefit analysis. After determining the user and requirements Mr. and Mrs. Khan can
working of economic feasibility of this project.
Organizational Feasibility:
It can measure the Mr. and Mrs. Khan has sufficient management expertise,
organizational capability to successfully implement the new system to increase the
productivity. This analysis can be done in the area. Resource sufficiency and management
prowess.
SDLC development methodology:
SDLC offers many models and methods agile methodology is most appropriate in this
organization.