Systems and Operations Management

SYSTEMS AND OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Approach to materials management lean and agile practices ....................................................3
Structure of supply chain and approach to intermediaries..........................................................5
Competitive advantage through various practices......................................................................6
TASK 2............................................................................................................................................6
Relationship between material management, logistics and reverse logistics..............................6
Contractual agreements and outsourcing....................................................................................8
TASK 3............................................................................................................................................9
Role of emerging technologies in supply chain..........................................................................9
Information technology, materials planning and systems development for managing supply
chain..........................................................................................................................................10
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
The systems and operations management is a plan that is effectively focused on
developing various skills in order to assist critical thinking, problem-solving, communication
along with continuously changing technologies in an organisation. There are a number of
decisions taken by managers in an organisation regarding manufacturing process, services as
well as marketing which requires knowledge of it. Operations management includes all the tasks
which begins from getting raw materials for production, acquiring tools, hiring a team for
production and training them as well
(Ren, 2020)(Panigrahi, and Jena, 2020)(Nunes, Causer and Ciolkosz, 2020). The following
report is conducted on Toyota Motors, which is a automotive manufacturer with headquarters in
Toyota, Aichi, Japan. It is a Japanese multinational company which id tenth largest company
throughout world by revenue. Toyota motors is well known for quality and operations
management throughout the world. There are a number of theories and tools that have been
developed by Toyota Motors and are now used by a number of huge organisations throughout
the world. The following report focuses on management of supply chain within the organisation.
In order to manage supply chain a close check upon raw materials acquisition, movement of
work in progress and storage of finished goods is to be focused upon by an organisation. There
are a number of different practices used by management to attain competitive advantage in
market. Various ways in which Toyota Motors manages logistics, reverse logistics, outsourcing
of operations and different contractual activities are also discussed. The following report also
explains technologies affecting an organisations approaches to supporting supply chain.
TASK 1
Approach to materials management lean and agile practices
Managing materials in organisation is a critical takes which require deep level of expertise,
skills and awareness about all activities of firm. In relevance with Toyota, manager of company
uses different approaches for managing materials which are described below-
Just in Time- It is strategy which is adopted by entity with aim of aligning or arranging
all the raw materials from vendors, production schedules etc. It is most crucial approach w3hich
is being used by chosen entity because it assist in increasing efficiency by elimination of waste

materials (Evtodieva and et. al, 2020). Through this only those goods are being ordered & used
which are actually needed.
Kanban- It is defined as scheduling system in which consideration is being focused on
what, when and how much is to be produced is examined. It is an effective tool through which
JIT is achieved in most appropriate manner.
Review of Toyota's supply chain structure
The above picture depicts the supply chain structure of organisation. IT has been seen
that it is a systematic process which is needed to be carried out under proper consideration so
that every activity is processed properly. Main players in this structure are distributors,
customers, assembly plant and warehouse. Without supply chain, it is not possible to achieve
results. Also, they assist management to be aware about inventory, production system so that
existed resources are used accordingly.
Customers- They are one who consume, purchase the product as well as service of
enterprise. Also, entity is able to generate profit and sales revenue from them. Without
customers, it is not possible to generate revenue.