Role of motivation in talent management and retention within a UK retail industry

This research project focuses on the impact of motivation on talent management and retention within a UK retail industry, specifically Argos. The literature review discusses the concept of talent management, how motivation helps in managing and retaining talented workers within Argos, and the benefits of talent management and retention for the company. The methodology section explains the research approach, strategy, methodology, tools, and sampling used in the investigation. The findings section presents the results of the survey conducted on 20 managers from Argos.

Unit 11 Research Project
(Role of motivation in talent
management and retention within
a UK retail industry)

Table of Contents
CHAPTER ONE: INTRODUCTION..............................................................................................4
1.1 Research Aim and Rationale.................................................................................................4
1.2 Research Questions...............................................................................................................5
1.3 Research Objectives..............................................................................................................5
1.4 Significance of the research..................................................................................................5
CHAPTER TWO: LITERATURE REVIEW..................................................................................6
2.1 What is the concept of talent management?..........................................................................6
2.2 How motivation helps in managing and retaining talented workers within Argos?.............6
2.3 What are the biggest benefits of talent management and retention for Argos?....................7
2.4 Conclusion of literature review.............................................................................................8
CHAPTER THREE: METHODOLOGY........................................................................................9
3.1 Research Approach.............................................................................................................9
3.2 Research Strategy ...............................................................................................................9
3.3 Research Methodology .......................................................................................................9
3.4 Research Tools...................................................................................................................10
3.5 Sampling.............................................................................................................................10
3.5.1 Identifying Population and Research Site........................................................................10
3.5.2 Sampling Strategy............................................................................................................10
CHAPTER FOUR: FINDINGS (DATA ANALYSIS AND PRESENTATION).........................11
4.1 Frequency Distribution Table ............................................................................................11
4.2 Data Presentation................................................................................................................12
CHAPTER FIVE: DISCUSSION (DATA INTERPRETATION)................................................23
5.1 Data interpretation...............................................................................................................23
CHAPTER SIX: CONCLUSION, RECOMMENDATIONS AND IMPLICATIONS FOR
FURTHER RESEARCH...............................................................................................................27
6.1 CONCLUSION...................................................................................................................27
6.2 RECOMMENDATIONS....................................................................................................27
6.3 IMPLICATIONS FOR FURTHER RESEARCH...............................................................27
6.4 REFLECTION....................................................................................................................27

6.5 ALTERNATIVE RESEARCH METHODOLOGY...........................................................28
REFERENCES..............................................................................................................................29
APPENDIX....................................................................................................................................30
Questionnaire............................................................................................................................30

CHAPTER ONE: INTRODUCTION
Talent management is the procedure that assists in attracting, selecting and retaining
employees in the workplace. It includes a combination of human resource procedures across the
worker life cycle. It also includes workplace planning, learning and development, employee
engagement, recruiting, retention, succession and on-boarding. Under talent management,
motivation in an organisation plays significant role because it creates positive state of mind of
employees that help them in driving achieving objectives of company. The role of a leader and
manager is not an easy task because it includes great responsibility to encourage them towards
their roles and responsibilities (Mtetwa and Mutambara, 2020). Motivation plays significant role
in managing employees and retaining skilled and talented employee within an organisation. The
chosen organisation of the current investigation is Argos. Argos Limited is known as a catalogue
retailer operating in Ireland and the United Kingdom. It is acquired by supermarket chain of
Sainsbury in the year 2016. The headquarters of the company is located in Milton Keynes in the
United Kingdom. The company was founded in 13 November, 1972 by Richard Tompkins.
1.1 Research Aim and Rationale
Research aim
“To identify the impact of motivation in managing and retaining talented workers at
workplace”: A study on Argos
Research rationale
The main reason of doing the present investigation is to showcase the concept of talent
management within an organisation and the way motivation is used in the company for
encouraging employees towards their responsibilities and roles (Chiţu and Russo, 2020). There
are two objectives that I have fulfilled with the assistance of present investigation which are:
personal and professional objective. In respect of professional objective, I will get to know about
the trend ongoing in the business for their development as well as growth as well as I will also
learn about the behaviour behaved by managers. This behaviour will be acquired by me in future
so that I can also work with great patience and calmness. In respect of professional perspective, I
will get to know about the strategies that would be adopted by an organisation to motivate and
retain their employees and I will also learn about the concept of talent management within an

organisation. This will be very helpful in my professional career as I will be having great
knowledge and skills to manage employees.
1.2 Research Questions
 What is the concept of talent management?
 How motivation helps in in managing and retaining talented workers within Argos?
 What are the biggest benefits of talent management and retention for Argos?
1.3 Research Objectives
 To understand the meaning of talent management in context with business organisation
 To identify the role of motivation in managing and retaining talented employees in the
Argos
 To determine the advantages of talent management and retention for Argos
1.4 Significance of the research
The present investigation holds great significance because it is based upon the important
practice of an organisation which is talent management. This investigation is significant for
researchers, organisations, professionals and many more (Hughes and Murray, 2018). In respect
of researchers, it is quite significant as this investigation will be used as foundation for doing the
investigation on the same topic. In respect of organisation, the present research is important
because it helps in understanding the motivation strategies used by the large scale companies.
Therefore, current research is very significant to gather detailed information about the topic as
well as for researchers and companies.

CHAPTER TWO: LITERATURE REVIEW
2.1 What is the concept of talent management?
According to Jose (2019), talent management can be defined as the process and a part of
the entire human resource management. It basically includes the activities such as attracting the
new skilled candidates, selection and the retention of employees as well. It involves the
collaboration and combination of all the human resources processes in the employee life cycle as
a whole. It emphasises on the actions like the planning for the workforce and engagement among
employees among with the training and development which is followed by the management of
performance. Other activities includes the recruitment and on boarding along with the succession
and retention. It is considered as the entire management of employees within organization so that
they can be retained for a long term and renders productivity to the company (Rao and
Priyadarshini, 2017).
Talent management has the purposes to perform within the organization so that the
identification of the skill gap and required vacancies in the company can be done in order to
fulfils such gaps and required vacancies. Other purposes is to recruit strategically and also
holding back of the skilled and talented employees who are the reasons for the success of the
organization. Talent management has the priorities to follow the tactical process in order to have
the forwards looking people firms who better recognises the performance of the company which
is based on the workforce of the firm. Therefore, the basic concept of talent management is to
identify the vacant post within organization and the hiring the suitable candidates for the same,
then developing their skills to fulfil the requirements of the position and finally to retain them in
order to accomplish the long terms goals and objectives of the company in a successful manner
(Paisey and Paisey, 2018).
2.2 How motivation helps in managing and retaining talented workers within Argos?
According to Makram (2018), there are various kinds of motivations tools and strategies
which are adopted by Argos in order to manage and retain the talented workers within
organization. Employee management and retention has various steps in terms of motivating and
encouraging the employees to not to leave the organization. For example, certain types of
incentives and perks along with the cash prizes are some of the good motivators for the retention
of employees. Moreover, performance appraisals are also the motivating tool which helps in

retention and also to increase the employee performance and productivity within the firm
(Esterhuyse, 2018).
Motivation is an essential concept to adopt by the company in order to satisfy their
employees and can best help in the retention practices by human resource management. This is
because it is a fact that only the employees who are motivated and satisfied with the work and
company stays and other employees who are not leave the organization. It is researched that
employees feel safe and secure if organization motivates them with an appropriate techniques of
motivation. Some of the strategies includes are by providing the advanced opportunities to grow
and acknowledging the employee achievements as well. Making the company culture transparent
and positive working environment while engaging employees in the alignment of the goals and
objectives of the firm. It is important for the human resource management to conduct such
activities on the work premises for better communication flow in the firm.
2.3 What are the biggest benefits of talent management and retention for Argos?
According to Theys and Schultz (2020), there are several benefits of talent management
and retention in Argos. Such as these are the functions within organization which helps to
prepare for the future ready and skilled workforce. Such functions of talent management and
retention strategies does not only enhances the entire productivity of the team but also the
satisfaction among employees and the employee retention as well. Some of the biggest benefits
are such as it helps in creating the meaningful work and also the growth and development
opportunities for employees. It supports in building up the workplace which can be a high
performance in a firm. It aids in contribution to the diversity and inclusion in the firm. It assists
in encouraging the continuous and improved learning among employees. It assists in adding up
the value to the employee value proposition. The most significant benefit is the accessing the
people analytics tools so that better and strategic decision making can be perform within
organization (Kumar, 2017). Moreover, other benefits includes that it helps in increasing the
productivity and performance of the organization as a whole. It supports in attracting the best and
talented candidates to fill the vacant positions which improves the legal compliances and sets
some standard to perform the work by following the company policies. It further assists in
boosting the level of customer satisfaction which ultimately aids the entire company in achieving
its targets in the market place.

2.4 Conclusion of literature review
From the above gathered information through literature review, it is concluded that talent
management is quite important in the organisation and there are many advantages of talent
management experienced by company such better recruitment, satisfied employees, arranged
sessions of training and development and many more.

CHAPTER THREE: METHODOLOGY
Research methodology is referred as the significant section in the investigation that
provides certain methods for the accumulation and examination of information (Chandra and
Hareendran, 2017). It basically follows research onion framework which has certain layers for
systematic collection and analysis of information. The selected research methods are given
below with their apt justification.
3.1 Research Approach
It is the approach which has certain principles for the analysis of information and it is
known as one of the important layers of the research onion framework. It is segmented into three
important forms which are: inductive and deductive approach. Researcher has selected deductive
approach so that numerical information could be examined and evaluated in systematic manner.
The advantage of deductive approach is analysing only statistical and numerical data without
consuming longer period of time (Gaikwad, 2017). The disadvantage of the deductive approach
is it does not give importance to theoretical piece of information.
Research onion framework also provides layer of research philosophy. This layer of
philosophy is divided into two major kinds that are: positivism and interpretivism philosophy.
Investigator has chosen positivism philosophy so that numerical data could be examined in
effective and efficient manner.
3.2 Research Strategy
There are many types of strategies which include: survey, action research, case study,
survey, grounded theory and many more. Investigator has dependent upon survey strategy so that
numerical information can be assembled with the motive of attaining objectives through
statistical manner (Herbas Torrico and Rocha Gonzales, 2018). The advantage of survey strategy
is it acquires maximum statistical information in shorter time duration.
3.3 Research Methodology
Research methodology has two major types that are qualitative and quantitative research
choice. Researcher has selected quantitative research methodology so that collection and analysis
could be done statistical and numerical manner (Elgort, 2018). The benefit of quantitative
methodology is investigation could become more relevant and reliable.

3.4 Research Tools
Questionnaire is selected as research tool for the accumulation of numerical information
and through this can easily acquire relevant and reliable piece of information (Scott and Siltanen,
2017). The benefit of questionnaire as an instrument is it is more economical and help in
gathering great piece of relevant information.
3.5 Sampling
It is divided into two kinds probability and non-probability sampling (Schreier, 2018).
Researcher has shown dependence upon probability sampling so that random method could be
followed and every respondent could get equal chance.
3.5.1 Identifying Population and Research Site
The selected number of respondents are chosen from Argos which is the chosen
organisation. 20 managers are selected so that they can provide data about the importance of
talent management. The research has conducted in the United Kingdom.
3.5.2 Sampling Strategy
In the sampling strategy, investigator has followed random sampling strategy because I
provides equal chance to each and every chosen respondents (Reilly and Jones, 2017). This
reduces the chance of biasses and make whole investigation more reliable and relevant.

CHAPTER FOUR: FINDINGS (DATA ANALYSIS AND PRESENTATION)
Frequency distribution analysis is used by investigator for the analysis of numerical and
primary piece of information in systematic way. MS-excel is also used by investigator for the
graphical presentation of information.
4.1 Frequency Distribution Table
Q1) As per your opinion, talent management is one of the important
practices within an organisation?
Frequency
a) Yes 16
b) No 4
Q2) Do you think motivation is the significant element within talent
management of Argos?
Frequency
a) Yes 14
b) No 6
Q3) As per your view, what is the main role of motivation within
talent management of Argos?
Frequency
a) Increases job satisfaction 4
b) Improves efficiency of the company 5
c) Increases productivity 7
d) Ensures local workforce 4
Q4) According to your opinion, does motivation help in managing
and retaining talented employees within Argos?
Frequency
a) Yes 17
b) No 3
Q5) What is the greatest motivation strategy adopted by Argos to
retain their talented employees in the workplace?
Frequency
a) Offering rewards and incentives 4

b) Arranging training sessions 7
c) Improving communication level 5
d) Creating positive working environment 4
Q6) As per perspective, what is the implication of motivation on the
employees productivity and business performance of Argos?
Frequency
a) Positive implication 12
b) Negative implication 5
c) Neutral implication 3
Q7) As per your knowledge, what is the biggest benefit of talent
management experienced by Argos?
Frequency
a) Better hiring and recruitment procedure 4
b) Deeper employee engagement 6
c) Increased diversity, inclusion and equity 7
d) Encouraging continuous learning 3
Q8) Do you think Argos face challenges due to the absence of talent
management within the workplace?
Frequency
a) Yes 14
b) No 6
Q9) As per your view, what is the biggest challenge that could be
experienced by Argos due to absence of motivation strategies?
Frequency
a) Conflicts and disputes between employees and employers 8
b) Unattained targets and unfulfilled activities 4
c) High employee turnover 5
d) Reduced brand image 3
Q10) If you get chance then what would you choose as the best
strategy to resolve the challenges related to motivating employees
Frequency

and improving practice of talent management?
a) Direct communication with employees 4
b) Identifying and understanding requirements of employees 7
c) Reviewing incentive and reward program 5
d) Arranging timely training and development sessions 4
4.2 Data Presentation
Q1) As per your opinion, talent management is one of the important
practices within an organisation?
Frequency
a) Yes 16
b) No 4
a) Yes b) No
0
2
4
6
8
10
12
14
16
16
4

Q2) Do you think motivation is the significant element within talent
management of Argos?
Frequency
a) Yes 14
b) No 6
a) Yes b) No
0
2
4
6
8
10
12
14
14
6
Q3) As per your view, what is the main role of motivation within
talent management of Argos?
Frequency
a) Increases job satisfaction 4
b) Improves efficiency of the company 5
c) Increases productivity 7
d) Ensures local workforce 4

a) Increases job satisfaction
b) Improves efficiency of the company
c) Increases productivity
d) Ensures local workforce
0
1
2
3
4
5
6
7
4
5
7
4
Q4) According to your opinion, does motivation help in managing
and retaining talented employees within Argos?
Frequency
a) Yes 17
b) No 3

a) Yes b) No
0
2
4
6
8
10
12
14
16
18
17
3
Q5) What is the greatest motivation strategy adopted by Argos to
retain their talented employees in the workplace?
Frequency
a) Offering rewards and incentives 4
b) Arranging training sessions 7
c) Improving communication level 5
d) Creating positive working environment 4

a) Offering rewards and incentives
b) Arranging training sessions
c) Improving communication level
d) Creating positive working environment
0
1
2
3
4
5
6
7
4
7
5
4
Q6) As per perspective, what is the implication of motivation on the
employees productivity and business performance of Argos?
Frequency
a) Positive implication 12
b) Negative implication 5
c) Neutral implication 3

a) Positive implication b) Negative implication c) Neutral implication
0
2
4
6
8
10
12
12
5
3
Q7) As per your knowledge, what is the biggest benefit of talent
management experienced by Argos?
Frequency
a) Better hiring and recruitment procedure 4
b) Deeper employee engagement 6
c) Increased diversity, inclusion and equity 7
d) Encouraging continuous learning 3

0
1
2
3
4
5
6
7
4
6
7
3
Q8) Do you think Argos face challenges due to the absence of talent
management within the workplace?
Frequency
a) Yes 14
b) No 6

a) Yes b) No
0
2
4
6
8
10
12
14
14
6
Q9) As per your view, what is the biggest challenge that could be
experienced by Argos due to absence of motivation strategies?
Frequency
a) Conflicts and disputes between employees and employers 8
b) Unattained targets and unfulfilled activities 4
c) High employee turnover 5
d) Reduced brand image 3

0
2
4
6
8
8
4 5
3
Q10) If you get chance then what would you choose as the best
strategy to resolve the challenges related to motivating employees
and improving practice of talent management?
Frequency
a) Direct communication with employees 4
b) Identifying and understanding requirements of employees 7
c) Reviewing incentive and reward program 5
d) Arranging timely training and development sessions 4

0
2
4
6 4
7
5 4

CHAPTER FIVE: DISCUSSION (DATA INTERPRETATION)
5.1 Data interpretation
Theme 1: Talent management is one of the important practices within an organisation
Interpretation: From the above accumulated piece of information it is analysed that there
are 20 respondents. Out of these respondents, 16 participants have said yes that talent
management is one of the significant practices in the company because it helps in recruiting,
hiring and motivating employees in the organisation. The other 4 respondents have said that no
talent management is not important practice within an organisation because human resource
department also looks for managing workforce of the company.
Theme 2: Motivation is the significant element within talent management of Argos
Interpretation: With the above accumulated data it is analysed that 14 respondents have
said yes that motivation is the significant element within talent management of Argos because it
helps in encouraging employees towards goals and targets of the company. Motivation is
significant in an organisation because it always assists in aligning activities of the organisation
with efforts of the employees in systematic manner. The other 6 respondents have said no that
motivation is not important element within talent management practice in the organisation. They
think that motivation is not necessary when employees are already aware about their targets and
objectives.
Theme3: Main role of motivation within talent management of Argos
Interpretation: With the above collected information, it is analysed that 4 respondents
have answered that increasing job satisfaction is one of the main roles of motivation within talent
management of Argos because it when employees are motivated towards their work they get
satisfied and put more in the workings of the company. The other 5 respondents have said that
role of motivation helps in improving efficiency of the company by accomplishing targets and
goals of the company with greater speed as well as efficiency. The other 7 respondents have said
that motivation assists in increasing productivity of the company because it is directly connected
to build mindset among employees that their work is important for the success and growth of the
organisation. The remaining 4 participants have said that motivation plays role of ensuring local
workforce so that they can have talented and skilled employees without increasing cost of the
company.

Theme 4: Motivation helps in managing and retaining talented employees within Argos
Interpretation: From the above assembled piece of information it is analysed that there
are total 20 respondents. Out of these respondents, 17 respondents have answered yes that
motivation helps in managing and retaining employees in the organisation because it is believed
that employees get more motivated with the company's objectives and goals. The other 3
respondents have answered that no motivation directly does not help in attracting and retaining
talented and skilled employees in the workplace. Therefore, majority of respondents believe that
motivation holds great importance on accomplishment of the company's objectives and goals.
Theme 5: Greatest motivation strategy adopted by Argos to retain their talented employees
in the workplace
Interpretation: With the above assembled piece of information it is recorded that 4
respondents have answered that offering rewards and incentives is one of the motivation
strategies offered to the company for motivating employees. Generally rewards are provided in
the form of financial gains so that employees could improve their financial condition and this
improves their way of living and take more efforts to do their work. The other 7 respondents
have said that arranging training sessions is the other motivation strategy because this directly
linked to increase the knowledge and skills of employees towards their assigned roles and
responsibilities. Another 5 respondents have said that improving communication level is the
other greatest strategy to encourage and motivate employees because this increases the decision
making power of the whole organisation effectively and efficiently by adding more number of
employees. The rest 4 respondents have said that creating positive working environment is the
best strategy and this make employees to come to office continuously without increasing level of
absenteeism.
Theme 6: Implication of motivation on the employees productivity and business
performance of Argos
Interpretation: From the above mentioned information it is analysed that 12 respondents
have answered that there is positive implication of employees on employees productivity as well
as improving the business performance. It is said that employees become more talented and
encouraged towards their roles and responsibilities when they are motived through various
strategies by the company. In simpler words, there is positive impact of motivation on the whole
organisation because it aligns efforts of the organisation with the goals and targets of the whole

organisation. The other 5 respondents have said that there is negative implication of motivation
on productivity of employees because it creates competition as some employees feel that their
managers are favouring other employees. The rest 3 respondents have said they believe there is
neutral implication because employees are working on their targets without making any
additional efforts and decreasing their efforts.
Theme 7: Biggest benefit of talent management experienced by Argos
Interpretation: From the above assembled data, it is analysed that 4 respondents have
said that better hiring and recruitment procedure is the greatest benefit experienced by company
of talent management practice because it assists in acquiring employees who have knowledge
about their assigned roles and responsibilities. The other 6 respondents have said that deeper
employee engagement is the other benefit of talent management as employees become take more
participation actively in the activities of the company. Another 7 respondents have answered that
increasing diversity, inclusion and equity is the biggest benefit because through this company
gets employees who are belong from different religion and have different skills. The remaining 3
respondents have said that encouraging continuous learning is the other benefit of talent
management for an organisation because it arranges and organises training sessions time to time
so that employees could gain more knowledge.
Theme 8: Argos faces challenges due to the absence of talent management within the
workplace
Interpretation: With the above assembled piece of information, it is analysed that 14
respondents have said yes that company faces challenges due to the absence of talent
management within the workplace because without this company could not get candidates who
are talented as well as skilled. The rest 6 respondents have answered that no company does not
face any challenge due to absence of talent management in the organisation because human
resource department of the company also plays significant role to deal with situations of
employees in the workplace.
Theme 9: Biggest challenge that could be experienced by Argos due to absence of
motivation strategies
Interpretation: With the above collected data it is understood that 8 respondents have
answered that conflicts between employees and employers is one of the challenges because due
to absence of motivation strategies. This diverts attention of employees from their work to other

important things of their roles and responsibilities. The other 4 participants have said that
unattained targets and unfulfilled activities is the other biggest challenge because employees do
not find reason to continue their work in the organisation. Another 5 respondents said that high
employee turnover is the other biggest challenge because employees leave the organisation when
their needs are not satisfied in the organisation. The other 3 respondents have said that reduced
brand image is the other biggest challenge because employees have negative word of mouth
regarding their work.
Theme 10: Best strategy to resolve the challenges related to motivating employees and
improving practice of talent management
Interpretation: With the above collected information it is analysed that 4 respondents
have said that direct communication with employees is the greatest way through which company
could resolve this challenge because in this employees can share their needs and company could
easily transfer significant information to employees. The other 7 respondents have said that
understanding requirements of employees is the other best strategy because through this
company could easily know about the requirements their employees want for motivating them.
Another 5 respondents have said that reviewing incentive and reward program is the other
greatest way because this would help employees to get incentives at right time. Another 4
respondents have said that arranging timely training and development sessions is the other
greatest strategy because this will assist in improving their existing knowledge.

CHAPTER SIX: CONCLUSION, RECOMMENDATIONS AND
IMPLICATIONS FOR FURTHER RESEARCH
6.1 CONCLUSION
From the above gathered information it is concluded that talent management is very
important in an organisation because it focuses on attracting and retaining employees who have
great knowledge as well as skills. The practice of talent management also does significant
activity which is known as motivation. The company motivates and encourages employees
continuously so that they can remain aligned with the objectives of whole organisation.
6.2 RECOMMENDATIONS
As per the collected data, there are certain recommendations which are suggested to
organisation so that they can improve their practice of talent management as well as motivation.
Some of the recommendations are mentioned below:
 Argos should focus on reviewing their reward and incentive program so that they can
attract talented and skilled employees. They should offer competitive rewards and
incentives to their employees so that can gain competitive edge and also attract
employees of the competitors company.
 Argos should focus on creating a healthy working environment in the organisation so that
they can offer safe and positive workplace. This will help in making employees more
engaged, productive, happy and loyal towards the company. With the procedure of
systematic talent management, Argos should recruit more diverse and talented
employees.
6.3 IMPLICATIONS FOR FURTHER RESEARCH
The present investigation is based upon talent management and for this questionnaire is
conducted so that numerical information could be assembled. In future investigation researcher
could use interview method for collecting data and other researchers could also use this
investigation as base and foundation for doing investigation on the same topic.
6.4 REFLECTION
I am grateful that I received a chance to conduct investigation on a topic that holds great
importance for the success of a business. The journey of conducting investigation was smooth

because I already has great knowledge of research methods. I have taken help of primary
research method which assisted me in accumulating content directly from the source of data. On
the other hand, secondary research methods have helped me in saving my limited time as these
methods have already published information about the chosen topic. Questionnaire is an
instrument that has played major role in my investigation because in this I have close-ended
questions which were easy to understand by respondents. Thus, they helped me in accumulating
great piece of information.
6.5 ALTERNATIVE RESEARCH METHODOLOGY
The present investigation has used quantitative research methods which are positivism
philosophy, deductive approach, survey strategy, probability sampling, quantitative choice and
many more. In future, while conducting investigation qualitative research methods can be used
which include: interpretivism philosophy, inductive approach, interview strategy and many
more. Interpretivism philosophy and inductive approach will assist in analysing qualitative
information. Interview will help in gathering qualitative raw information.

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APPENDIX
Questionnaire
Q1) As per your opinion, talent management is one of the important practices within an
organisation?
a) Yes
b) No
Q2) Do you think motivation is the significant element within talent management of Argos?
a) Yes
b) No
Q3) As per your view, what is the main role of motivation within talent management of Argos?
a) Increases job satisfaction
b) Improves efficiency of the company
c) Increases productivity
d) Ensures local workforce
Q4) According to your opinion, does motivation help in managing and retaining talented
employees within Argos?
a) Yes
b) No
Q5) What is the greatest motivation strategy adopted by Argos to retain their talented
employees in the workplace?
a) Offering rewards and incentives
b) Arranging training sessions
c) Improving communication level
d) Creating positive working environment
Q6) As per perspective, what is the implication of motivation on the employees productivity
and business performance of Argos?
a) Positive implication
b) Negative implication
c) Neutral implication
Q7) As per your knowledge, what is the biggest benefit of talent management experienced by

Argos?
a) Better hiring and recruitment procedure
b) Deeper employee engagement
c) Increased diversity, inclusion and equity
d) Encouraging continuous learning
Q8) Do you think Argos face challenges due to the absence of talent management within the
workplace?
a) Yes
b) No
Q9) As per your view, what is the biggest challenge that could be experienced by Argos due to
absence of motivation strategies?
a) Conflicts and disputes between employees and employers
b) Unattained targets and unfulfilled activities
c) High employee turnover
d) Reduced brand image
Q10) If you get chance then what would you choose as the best strategy to resolve the
challenges related to motivating employees and improving practice of talent management?
a) Direct communication with employees
b) Identifying and understanding requirements of employees
c) Reviewing incentive and reward program
d) Arranging timely training and development sessions