This report discusses the talent management strategies used by Microsoft to attract and retain employees. It covers project planning, work break down structure, Gantt chart, research methodology, and more. The report also includes findings from a questionnaire and recommendations for future research.
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Table of Contents E – Portfolio: What talent strategies do the best companies use to attract and retain people?.......3 Task 1- Research Overview............................................................................................................3 Part A- Project Planning.................................................................................................................3 Introduction............................................................................................................................3 Aim and Objectives................................................................................................................3 Project management plan......................................................................................................4 Work break down structure....................................................................................................5 Gantt chart..............................................................................................................................5 Part B- Conducting research...........................................................................................................7 Literature review................................................................................................................7 Research methodology.......................................................................................................8 Task 2 Present findings...................................................................................................................8 Findings..................................................................................................................................8 Task 3 – Reflective practice..........................................................................................................22 References.....................................................................................................................................24 Books and Journals...............................................................................................................24 Appendix.......................................................................................................................................25 Questionnaire........................................................................................................................25 Project Logbook...................................................................................................................26 2
E – Portfolio: What talent strategies do the best companies use to attract and retain people? Task 1- Research Overview Part A- Project Planning Introduction Talent management is the process of attraction, selection and retention of employees that involves a combined human resources practises within across the employee life cycle. It comprises about workforce planning, employee engagement, training and development and other activities which comes under and handle by human resource department of specific organisation. In organisation , talent management used as a form of strategy in order to attract andimproviseemployeesproductivityineffectivemanner.Themainpurposeoftalent management is better developed to encourage or motivate employees regarding their goals (Nowak and Scanlan, 2021). For this report, the company is selected Microsoft Corporation is an American Multinational technology corporation which produces better computer related software, consumer electronic etc. According to this report, the topic are covers project management plan, Gantt Chart, Work Break Down structure, research method which described in report. In last section, recommendation and reflection upon undertaking are also made within the report. Aim and Objectives Aim:“To determine the different talent management strategies applied by the companies to attract and retain the employees. A case study on Microsoft”. Objectives: To understand the meaning of talent management within any organisation. To analyse the various talent management strategies used by Microsoft for attracting and retain their employees within the organisation. To evaluate the challenges faced by Microsoft while implementing talent management strategies. Project management plan BasicDescription 3
Aim and DeliverablesThe aim of report is to determinethe different talent management strategiesapplied by the companiesto attractand retain the employees. A case study on Microsoft”. This topic is helpful for retaintalentmanagementwithinthesmallscalelogistic organisation and achieve effective growth in the profitability and productivity (Mujtaba and Mubarik, 2021). TimeThis is consider as one of the important aspect of specific study as it assist in attaining about research objectives within given time frame. It consists the importance for investigator towards set time for each and every activity. In context of present study, the data is collected in form of journals, articles and so which represent the quality of study is high. The time taken for the research project is 2 Months. QualityThis factor reflect about the quality as well as effectiveness of the information that is gathered by the researcher. Further more, it is important for research to collect data from relevant or authentic sources where it helps to maintaining high and proper quality within the study. CommunicationThis aspect is determines the resources and tools which assort for better communicating the data collected through investigation. Along with, activities which conducted through it. There are various methods which used by researcher to communicate such asverbal(Jooss,BurbachandRuë.,2021).Nonverbal communication are through E-mail, online messaging application to better communicate findings and other things to studyfor better associated through member within systematic manner. RiskIt is measured with every study which is associated through some kindofriskandresources,nothavingpropercoordination, miscommunication, funds and so on.Due to which research 4
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objectives not attained proper manner. ResourcesThis is a most essential part of every research activity as it helps to motivate researcher to better understanding the study in proper manner. It is important for every researcher to have a backup plan, as it help to dealing with issues and implement the solution in effective manner. Work break down structure It is a part of project management and system engineering is a deliverable oriented breakdown of a project into smaller components. A better work break down structure is the main key for deliverables of project management to better organise managerial sections (Mitosis and et.al., 2021). Gantt chart This structure is commonly assorted for graphical depiction of a specific project schedule. It is type of bar chart which showing the start and finishes dates of project's elements 5
such resources, planning and dependencies. It helps to assess how long project must undertake for determine the resources are needed and plan in order to accomplish task (Tarique, 2021). 6
Part B- Conducting research Literature review Meaning of talent management in organisation. According to theMona Momtazian, (2020). The talent management is majorly handle by human resource department of specific organisation. As it plays a important role where it helps the company to attract and retain potential for better accomplish objectives and growth as well as success at market place. This is important for an Microsoft company, for focus on developing by using strategies like help to managing talent as it impact positively on performance and profitability of an organisation (What is Talent Management and Why is It Important, 2021). Talent management strategies used by Microsoft for attracting and retain their employees within the organisation. As per the opinionHannah Malmstrom, (2021). There are different strategies of talent management which is use by the company which involves a constant process of attracting potential customer. In context of Microsoft, there are some of the activities like Talent Management and performance appraisal are the two major keys which helps to improve better productivity and also getting recognise employees efficiency (10 talent management strategies, 2021). Thisishelpfulfor gainingeffectivemanagementtoolsand tracktheemployees performance for gaining more appropriate ways to attract and retain their employees within the company. Challenges faced by Microsoft while implementing talent management strategies. As per the opinion of Andre, (2020). It is determine that one of the major challenge which faced while implementing where talent management strategy increase the cost that reduce the revenue level of an organisation (Makarewicz, 2021). In addition to this, it is analysed that sometimes issues raised within among employees and employers. Further more, it is consider to enhance other issues to better encourage employees as well as increase employees turnover ratio and many more (6 challenges of talent management, 2021).In addition to that, company face the issue in diversifying the nature and try to generate the interest in their employees. This may 7
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get the chance to the company for overcome the above mentioned challenges and set an effective portfolio for the employees of respective company. Research methodology Primary research:It is referred as a method for collecting data and gather new information in the nature. In addition to that, it will be helpful for analysing the situation and gain the appropriate knowledge for getting a valuable and reliable information. This method is self conducted, require a high amount of budget and work on the basic research questions. The researcherusingquantitativeresearchmethodologyhence,theoptedprimarymethodis questionnaire (Binnie and et.al., 2021). This is related to manage large scale data with an effective manner to consider the situation in an effective manner. Sampling:This is defined as the process for choosing an appropriate sample size from the large number of population. The two forms of sampling is probabilistic and non-probabilistic method. Here, the researcher use the probabilistic sampling method with the 30 respondents as the size of sampling. These respondents are the employees of Microsoft company and mainly the one who hold the specific position in the company. Secondary research:This is referred to the secondary approaches, which help in gathering data with the secondary sources. There are different type of sources such as books, journals, internet and online articles (Uzuner, 2021). All is related to manage systematic progress for considering different approaches to manage information on the topic of talent management and its need within the local or multinational organisation. Task 2 Present findings Findings QuestionnaireFrequency Q.1 Do you understand the meaning of talent management? a) Yes25 b) No5 Q.2Accordingtoyourperspective,whetheremployee's retention are important for the growth of the company or not? 8
a) Yes, it is important28 b) No, it is not that important2 Q.3 What are the key elements of talent management used by an organisation? a) Recruitment10 b) Performance management5 c) Development8 d) Reward management7 Q.4 What are the different benefits taken by Microsoft while using effective talent management strategies? a) Increased equity5 b) Effective employee's management10 c) Better planning5 d) Effective workforces10 Q.5 What are the major strategies used by Microsoft in order to attain ad attract the employees? a) Track the performance8 b) Provide career development path5 c) Clear goals5 d) Use effective training management tools12 Q.6 As per your view, is the above mentioned strategies attract and retain the company's employee for longer period of time? a) Yes20 b) No10 9
Q.7 What is the impact of talent management strategies on the profitability and productivity of the company? a) Positive20 b) Negative7 c) Neutral3 Q.8 Can the Street stream, a courier company can implement the same strategies for attracting talented employees in the organisation? a) Yes28 b) No2 Q.9 What are the major challenges faced by Microsoft while implementing talent management strategies? a) Encouraging the passion10 b) generate the new interest10 c) Being diversified in nature10 Q.10 What is the best ways to measure talent management process used by the Microsoft for their employees? a) By Potentials15 b) By Outcome5 c) By ability10 10
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Data interpretation QuestionnaireFrequency Q.1 Do you understand the meaning of talent management? a) Yes25 b) No5 Interpretation: From the above graph, it is interpreted that 25 out of 30 respondents are know the basic meaning of talent management. Whereas, 5 out of 30 respondents are not aware with the actual meaning of talent management. So it is very important for the companies to work on the training and development of employees and make them aware with meaning of talent management strategies. Microsoft try to expand the basic understanding of talent management in their employees. Hence, it will be helpful for attract and retain more employees. 11 a) Yesb) No 0 5 10 15 20 25 20 10Series1
QuestionnaireFrequency Q.2 According to your perspective, whether employee's retention are important for the growth of the company or not? a) Yes, it is important28 b) No, it is not that important2 Interpretation: From the above graph, it is interpreted that 28 out of 30 respondents said that employee's retention is important for the growth of company. Which means that employees of Microsoft are able to understand the meaning and importance of employee's retention in respect of growth of company. Whereas, 2 out of 30 said no it is not that important for the growth of company. That shows, the company need more effective strategies to use high employee's retention. 12 a) Yes, it is importantb) No, it is not that important 0 5 10 15 20 25 3028 2 Series1
QuestionnaireFrequency Q.3 What are the key elements of talent management used by an organisation? a) Recruitment10 b) Performance management5 c) Development8 d) Reward management7 Interpretation: From the above graph, it is considered that 10 out of 30 respondents said that recruitment is the major element of talent management. Whereas, 5 said performance management is the element of talent management. On the other hand, 8 respondents said that development is the majorelementfortalentmanagementprocess.Inlast7respondentssaidthatreward management is one of the significant elements in talent management. 13 a) Recruitment b) Performance management c) Development d) Reward management 0 2 4 6 8 10 12 10 5 8 7 Series1
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QuestionnaireFrequency Q.4 What are the different benefits taken by Microsoft while using effective talent management strategies? a) Increased equity5 b) Effective employee's management10 c) Better planning5 d) Effective workforces10 Interpretation: This graph shows that, 5 respondents said increased equity is the major benefits used by the company. Whereas, 10 out of 30 respondents are able to make effective employee's management while using appropriate talent management strategies. On the other hand, 5 respondents said that advantage of having appropriate talent management strategies is using better planning.The remaining 10 respondents said, effective workforces is the benefit gained by the company. 14 a) Increased equity b) Effective employee's management c) Better planning d) Effective workforces 0 2 4 6 8 10 12 5 10 5 10 Series1
QuestionnaireFrequency Q.5 What are the major strategies used by Microsoft in order to attain ad attract the employees? a) Track the performance8 b) Provide career development path5 c) Clear goals5 d) Use effective training management tools12 Interpretation: This graph interpreted that, 8 out of 30 respondents said tracking performance is the strategyusedbyMicrosoft.Whereas,5respondentssaidthatprovidingbettercareer development path is helpful for analysing the situation in effective manner. 5 respondents said that having a clear goals within the organisation is beneficial strategy for the company. On the other hand, 12 respondents said that using effective training management tools are helpful for the growth of company in different manners. 15 a) Track the performance b) Provide career development path c) Clear goals d) Use effective training management tools 0 2 4 6 8 10 12 14 8 55 12 Series1
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QuestionnaireFrequency Q.6 As per your view, is the above mentioned strategies attract and retain the company's employee for longer period of time? a) Yes20 b) No10 Interpretation: From the above graph, it is interpreted that 20 out of 30 respondents said that the above mentionedstrategiesattractthe company's employeesfor the longerperiod of time.10 respondents said that these strategies does not able to attract and retain the employees for mortal growth in the organisation. This will be helpful for analysing the situation about using talent management strategies and make systematic approaches in the company. 17 a) Yesb) No 0 5 10 15 20 25 20 10Series1
QuestionnaireFrequency Q.7 What is the impact of talent management strategies on the profitability and productivity of the company? a) Positive20 b) Negative7 c) Neutral3 Interpretation: From the above graph, it is interpreted that 20 out of 30 respondents are able to analyse positive impact on profitability and productivity for the growth of company. Further, 7 respondents said that talent management strategies provide the negative impact on the company. Whereas, 3 respondents are said thattalent management strategies make neutral impact on the employees and company both. 18 a) Positiveb) Negativec) Neutral 0 5 10 15 20 25 20 7 3 Series1
QuestionnaireFrequency Q.8 Can the Street stream, a courier company can implement the samestrategiesforattractingtalentedemployeesinthe organisation? a) Yes28 b) No2 Interpretation: From the above graph, it is interpreted 28 respondent said that Street stream should use these strategies for attracting and retaining their talent as per the growth of the company. Whereas, 2 respondents make a statement that a small company should not use these talent management strategies for attracting effective employees. This make a clear statement that Street stream, logistic company should use the specific resources to gain attracting talent management in the organisation. 19 a) Yesb) No 0 5 10 15 20 25 3028 2 Series1
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QuestionnaireFrequency Q.9 What are the major challenges faced by Microsoft while implementing talent management strategies? a) Encouraging the passion10 b) Generate the new interest10 c) Being diversified in nature10 Interpretation: From the above graph, it is interpreted that, 10 respondents are able find the major challenge is to encourage the passion of their employees. Further, another 10 respondents are able to work on the challenge to generate new interest in their employees and increase productivity. Last 10 respondents are able to defined the major challenges related to diversifying nature of the company within the organisation. It will be helpful for managing systematic address to analyse the challenges considered suitable solution for the company and its growth. 20 a) Encouraging the passion b) Generate the new interest c) Being diversified in nature 0 2 4 6 8 10 12 101010 Series1
QuestionnaireFrequency Q.10 What is the best ways to measure talent management process used by the Microsoft for their employees? a) By Potentials15 b) By Outcome5 c) By ability10 Interpretation: From the above graph, it is interpreted that 15 respondents out of 30 said that with the help of measuring potentials of individuals the company can use talent management process. Whereas, 5 respondents said that with the help of outcome, talent management is measure to get more effective employees. In last 10 respondents said with the help of ability of an individual the talent management can be measure and get successful growth in their employees. 21 a) By Potentialsb) By Outcomec) By ability 0 2 4 6 8 10 12 14 1615 5 10 Series1
Summary From the above analysis it is concluded that the use of effective talent management strategies is very helpful and gained systematic challenges in appropriate manner. This would be helpful for make a challenging nature to work in the competitive environment. The use of talent management strategies are helpful for gaining knowledge about talent management and use appropriate technologies to attract more employees in the organisation. Street Stream is the local logistic firm in UK, and they are needed to adopt different marketing strategies to gain talent management process in an effective ways (Chen, Lee and Ahlstrom, 2021). This will be helpful to overcome the challenges and gain competitive advantages in the market. Recommendations After completing the research on talent management, there are some specified process and suggestions which must be used by the Street Stream Logistic company that deal with the issue of attracting talent and retain the employees for longer period of time. From the above case study, it is analysed that Street Stream should provide appropriate career development courses or training session. As it will be helpful for the company to manage their new employees and gain productive performance for the growth within the market. This will be helpful for the growth of personal and professional development course and manage data to attract and retain the employees for longer period of time (Tomcikova, Svetozarovova and Coculova, 2021). Another recommendation for the company is to appreciate their employees for good performance in front of other staff members. Further, this techniques developed the positive motivation spirit and impact on the employees that directly or indirectly make an impact on organisation's performance and productivity. For the use of street stream company, it is important to make clear goals, that should make the positive impact on the employees. It is analyse that while having clear goals make more effective approaches and retain the employees for the longer period of time. This is needed to manage systematic approaches for analysing the growth and achieve talented sources for managing employees in an effective manner. The company should follow the effective talent management tools, that will be helpful for them to retain their employees in an effective manner. Some of the tools are make effective strategic plan, executive coaching, leadership development and engagement of 22
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employees in every decision (Mokhtar, Seman and Jusoh, 2021). All of these are helpful for analysing the situation in systematic manner. Task 3 – Reflective practice In order to complete the reflective practices of the research, Gibbs model is used as this helps for make sense about the overall evaluation and situations at work. This is related to reflecting leading atmospheres and its six stages of exploring the experiences through their five main stages; description, feeling, evaluation, conclusion and action plan (Afshari and Hadian Nasab, 2021). Step 1 – Description This is the very first stage of the model and here I discussed the concepts about situations. I had completed a research on the talent management. As it is a case study, so I choose Microsoft for completion of my research project. The use of talent management and make appropriate strategies are helpful for considering different platform and make a systematic growth for the completion of research. I divided my task in two steps and then subdivided that part for the further completion. It make a successful appropriate challenges and concise with the different atmosphere to complete my research on time. Step 2 – Feelings In this stage an individual explore the feelings that they are experience during the completion of their project. Before starting the research, I realised that I have to do lots of work, research and developed major skills. I was quite happy and excited at the same time that gained the confidence in my personality for completing the project. During the project, I faced difficulties and manage the appropriate perspective for completion of project in an effective manner. For completing my research project I have developed different skills and knowledge that would be helpful for completing research on time with efficient ways. Step 3 – Evaluation This is third stage of the reflection, where an individual try to explore their feelings and give the honest and objective feedbacks on their evaluation. I analyse the different stages in my research some are good and some are bad. As I am very good in producing good quality of work whichincludetheauthenticity,individualperspectives,ethicalconsiderationfromthe respondents and many more. Further, I analyse that I am good in collecting primary data and communicate with others in an effective manner. Some things which are not goes in right way 23
are time management, not completed task on assumed basis and on time plan. But I tried to overcome these challenges and tried to achieve all the objectives in an effective manner. Step 4 – Conclusion In this section, an individual make a conclusion about the growth and issues faced during the research. From this report, I have learned different stages for completing task and initiate the process for understanding different challenges. This is related to work and make systematic changes to gain self identity and compare different strength and weaknesses for the research. I have gain different potentials and challenges that is helpful for ensuring the success and not attaining because of group think. All is basically helpful for managing appropriate ways and concluded the research and achieve objectives in an appropriate ways. Step 5 - Action plan This is the very last stage, that include the action plan for overcoming the challenges faced in the evaluation stage. I divided all my task into smaller parts and make appropriate changes in the significant manner. Further, I tried to achieve all my objectives in the setting time period. But during the research I face difficulties related to time management and controlling major for the success. I change my data collection process through offline to online due to covid-19. Further, I change my time management plan in an appropriate ways and considered all the activities in significant ways. 24
References Books and Journals Afshari, L. and Hadian Nasab, A., 2021. Enhancing organizational learning capability through managingtalent:mediationeffectofintellectualcapital.HumanResource Development International,24(1), pp.48-64. Binnie,V.,LeBrocque,R.,Jessup,M.andJohnston,A.N.,2021.Illustratinganovel methodology and paradigm applied to Emergency Department research.Journal of Advanced Nursing. Chen, S.Y., Lee, A.Y.P. and Ahlstrom, D., 2021. Strategic talent management systems and employee behaviors: the mediating effect of calling.Asia Pacific Journal of Human Resources,59(1), pp.84-108. Jooss,S.T.E.F.A.N.,Burbach,R.A.L.F.andRuël,H.U.U.B.,2021.Talentmanagement innovations in the international hospitality industry.Bingley, UK: Emerald Publishing Limited. Ahead-of-print. Makarewicz, D.A., 2021.Project of a talent management program for a logistics company (Doctoral dissertation, Katedra Systemów Zarządzania). Mitosis, K.D., Lamnisos, D. and Talias, M.A., 2021. Talent management in healthcare: A systematic qualitative review.Sustainability,13(8), p.4469. Mokhtar,N.,Seman,N.A.A.andJusoh,N.A.Q.,2021.HumanResourcesManagement Practices and Graduate Employability from the Perspectives of Management.Research in Management of Technology and Business,2(1), pp.1484-1496. Mujtaba, M. and Mubarik, M.S., 2021. Talent management and organizational sustainability: role of sustainable behaviour.International Journal of Organizational Analysis. Nowak, H.E. and Scanlan, J.M., 2021, March. Strategy to stay ahead of the curve: A concept analysis of talent management. InNursing Forum. Tarique, I., 2021. Talent Management: An Introduction. InThe Routledge Companion to Talent Management(pp. 1-6). Routledge. Tomcikova, L., Svetozarovova, N. and Coculova, J., 2021. Challenges and priorities in talent management during the global pandemic caused by COVID–19. Uzuner, A., 2021. Choosing your methodology to answer your question. InHow To Do Primary Care Educational Research(pp. 65-70). CRC Press. Online Andre.,(2021).6challengesoftalentmanagement.[Online].Availablethrough: <https://babington.co.uk/blog/leadership-management/6-challenges-of-talent- management/>. {Last accessed on 15thSeptember 2021} Malmstorm.H.,(2021).10talentmanagementstrategies.[Online].Available through:<https://www.edapp.com/blog/10-talent-management-strategies/>.{Last accessed on 15thSeptember 2021} Momtazian. M., (2021).What is Talent Management and Why is It Important?. [Online]. Availablethrough:<https://expert360.com/resources/articles/talent-management- important>. {Last accessed on 15thSeptember 2021} 25
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Appendix Questionnaire Questionnaire Q.1 Do you understand the meaning of talent management? a) Yes b) No Q.2 According to your perspective, whether employee's retention are important for the growth of the company or not? a) Yes, it is important b) No, it is not that important Q.3 What are the key elements of talent management used by an organisation? a) Recruitment b) Performance management c) Development d) Reward management Q.4 What are the different benefits taken by Microsoft while using effective talent management strategies? a) Increased equity b) Effective employee's management c) Better planning d) Effective workforces Q.5 What are the major strategies used by Microsoft in order to attain ad attract the employees? a) Track the performance b) Provide career development path c) Clear goals d) Use effective training management tools Q.6 As per your view, is the above mentioned strategies attract and retain the company's employee for longer period of time? a) Yes 26
b) No Q.7Whatistheimpactoftalentmanagementstrategiesontheprofitabilityand productivity of the company? a) Positive b) Negative c) Neutral Q.8 Can the Street stream, a courier company can implement the same strategies for attracting talented employees in the organisation? a) Yes b) No Q.9WhatarethemajorchallengesfacedbyMicrosoftwhileimplementingtalent management strategies? a) Encouraging the passion b) generate the new interest c) Being diversified in nature Q.10 What is the best ways to measure talent management process used by the Microsoft for their employees? a) By Potentials b) By Outcome c) By ability Project Logbook Name: Project title:“To determine the different talent management strategies applied by the companies to attract and retain the employees. A case study on Microsoft”. Date: Updateonweeklyresearch/tasks achieved 27
What have you completed? Did you fulfil task requirements? Are you on track and within deadlines set? Did you need to make any changes to your project management plan? Ihavecompletedeffectiveanalysisoftalent managementstrategiesusedbyMicrosoftto attract and retain employees. Yes Yes No Any risks and/or issues identified? Did you identify risks/issues with a lack of skills required for undertaking research/tasks? Didyouidentifyanyadditional risks/issues that have an impact on the project management plan? Ihavefacedissuesrelatedtothetime management and availability of the resources. No Problems encountered What barriers did you face? How did you overcome them? Time administration and process for analysing primary data is the recent barriers face by the researcher. I tried to work smart and hard to analyse the challenges before the completion and overcome them. New ideas and change of project direction To change the primary data collection process for completing research on effective manner. 28
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What have I learnt about myself this week? How did I feel when I had to deal with tasks/problems? Did I find it useful to complete the tasks? How well have I performed? What did I contribute? What can I improve on next week? How might this learning apply in the future? When I was dealing with the problems, it enhance my skills and developed specified knowledge for thegrowthofprofessionalandpersonal development. Yes Ihaveperformedveryeffectivelyandgain differentskillswhicharebeneficialfor considering the success. I contributed in collecting primary data, managing secondary sources and interpret on the collection of primary and secondary data. Icanimprovemyworkbyenhancingskills, managing data and make systematic progress for themajorchallengescompletioninanalysing process and drawn an effective recommendation. This learning is helpful for analysing idea and the growth of professional development. Tasks planned for next week Which tasks are priority?Data collection and interpretation 29
Have you set aside sufficient time for completion? Yes Projectplanstatustodate(on, ahead, behind): On time Supervisor comments to address: Name: 30