Managing a successful business project

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This report discusses the talent management strategies used by Microsoft to attract and retain employees. It covers project planning, work break down structure, Gantt chart, research methodology, and more. The report also includes findings from a questionnaire and recommendations for future research.
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Managing a successful
business project
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Table of Contents
E – Portfolio: What talent strategies do the best companies use to attract and retain people?.......3
Task 1- Research Overview............................................................................................................3
Part A- Project Planning.................................................................................................................3
Introduction............................................................................................................................3
Aim and Objectives................................................................................................................3
Project management plan ......................................................................................................4
Work break down structure....................................................................................................5
Gantt chart..............................................................................................................................5
Part B- Conducting research...........................................................................................................7
Literature review................................................................................................................7
Research methodology.......................................................................................................8
Task 2 Present findings...................................................................................................................8
Findings..................................................................................................................................8
Task 3 – Reflective practice..........................................................................................................22
References.....................................................................................................................................24
Books and Journals...............................................................................................................24
Appendix.......................................................................................................................................25
Questionnaire........................................................................................................................25
Project Logbook...................................................................................................................26
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E – Portfolio: What talent strategies do the best companies use to attract and
retain people?
Task 1- Research Overview
Part A- Project Planning
Introduction
Talent management is the process of attraction, selection and retention of employees that
involves a combined human resources practises within across the employee life cycle. It
comprises about workforce planning, employee engagement, training and development and
other activities which comes under and handle by human resource department of specific
organisation. In organisation , talent management used as a form of strategy in order to attract
and improvise employees productivity in effective manner. The main purpose of talent
management is better developed to encourage or motivate employees regarding their goals
(Nowak and Scanlan, 2021). For this report, the company is selected Microsoft Corporation is
an American Multinational technology corporation which produces better computer related
software, consumer electronic etc. According to this report, the topic are covers project
management plan, Gantt Chart, Work Break Down structure, research method which described
in report. In last section, recommendation and reflection upon undertaking are also made within
the report.
Aim and Objectives
Aim: “To determine the different talent management strategies applied by the companies to
attract and retain the employees. A case study on Microsoft”.
Objectives:
To understand the meaning of talent management within any organisation.
To analyse the various talent management strategies used by Microsoft for attracting and
retain their employees within the organisation.
To evaluate the challenges faced by Microsoft while implementing talent management
strategies.
Project management plan
Basic Description
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Aim and Deliverables The aim of report is to determine the different talent management
strategies applied by the companies to attract and retain the
employees. A case study on Microsoft”. This topic is helpful for
retain talent management within the small scale logistic
organisation and achieve effective growth in the profitability and
productivity (Mujtaba and Mubarik, 2021).
Time This is consider as one of the important aspect of specific study as
it assist in attaining about research objectives within given time
frame. It consists the importance for investigator towards set time
for each and every activity. In context of present study, the data is
collected in form of journals, articles and so which represent the
quality of study is high. The time taken for the research project is
2 Months.
Quality This factor reflect about the quality as well as effectiveness of the
information that is gathered by the researcher. Further more, it is
important for research to collect data from relevant or authentic
sources where it helps to maintaining high and proper quality
within the study.
Communication This aspect is determines the resources and tools which assort for
better communicating the data collected through investigation.
Along with, activities which conducted through it. There are
various methods which used by researcher to communicate such
as verbal (Jooss, Burbach and Ruë., 2021). Non verbal
communication are through E-mail, online messaging application
to better communicate findings and other things to study for
better associated through member within systematic manner.
Risk It is measured with every study which is associated through some
kind of risk and resources, not having proper coordination,
miscommunication, funds and so on. Due to which research
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objectives not attained proper manner.
Resources This is a most essential part of every research activity as it helps to
motivate researcher to better understanding the study in proper
manner. It is important for every researcher to have a backup plan,
as it help to dealing with issues and implement the solution in
effective manner.
Work break down structure
It is a part of project management and system engineering is a deliverable oriented
breakdown of a project into smaller components. A better work break down structure is the main
key for deliverables of project management to better organise managerial sections (Mitosis and
et.al., 2021).
Gantt chart
This structure is commonly assorted for graphical depiction of a specific project
schedule. It is type of bar chart which showing the start and finishes dates of project's elements
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such resources, planning and dependencies. It helps to assess how long project must undertake
for determine the resources are needed and plan in order to accomplish task (Tarique, 2021).
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Part B- Conducting research
Literature review
Meaning of talent management in organisation.
According to the Mona Momtazian, (2020). The talent management is majorly handle by
human resource department of specific organisation. As it plays a important role where it helps
the company to attract and retain potential for better accomplish objectives and growth as well
as success at market place. This is important for an Microsoft company, for focus on developing
by using strategies like help to managing talent as it impact positively on performance and
profitability of an organisation (What is Talent Management and Why is It Important, 2021).
Talent management strategies used by Microsoft for attracting and retain their employees
within the organisation.
As per the opinion Hannah Malmstrom, (2021). There are different strategies of talent
management which is use by the company which involves a constant process of attracting
potential customer. In context of Microsoft, there are some of the activities like Talent
Management and performance appraisal are the two major keys which helps to improve better
productivity and also getting recognise employees efficiency (10 talent management strategies,
2021). This is helpful for gaining effective management tools and track the employees
performance for gaining more appropriate ways to attract and retain their employees within the
company.
Challenges faced by Microsoft while implementing talent management strategies.
As per the opinion of Andre, (2020). It is determine that one of the major challenge
which faced while implementing where talent management strategy increase the cost that reduce
the revenue level of an organisation (Makarewicz, 2021). In addition to this, it is analysed that
sometimes issues raised within among employees and employers. Further more, it is consider to
enhance other issues to better encourage employees as well as increase employees turnover ratio
and many more (6 challenges of talent management, 2021). In addition to that, company face
the issue in diversifying the nature and try to generate the interest in their employees. This may
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get the chance to the company for overcome the above mentioned challenges and set an
effective portfolio for the employees of respective company.
Research methodology
Primary research: It is referred as a method for collecting data and gather new
information in the nature. In addition to that, it will be helpful for analysing the situation and
gain the appropriate knowledge for getting a valuable and reliable information. This method is
self conducted, require a high amount of budget and work on the basic research questions. The
researcher using quantitative research methodology hence, the opted primary method is
questionnaire (Binnie and et.al., 2021). This is related to manage large scale data with an
effective manner to consider the situation in an effective manner.
Sampling: This is defined as the process for choosing an appropriate sample size from
the large number of population. The two forms of sampling is probabilistic and non-probabilistic
method. Here, the researcher use the probabilistic sampling method with the 30 respondents as
the size of sampling. These respondents are the employees of Microsoft company and mainly
the one who hold the specific position in the company.
Secondary research: This is referred to the secondary approaches, which help in
gathering data with the secondary sources. There are different type of sources such as books,
journals, internet and online articles (Uzuner, 2021). All is related to manage systematic
progress for considering different approaches to manage information on the topic of talent
management and its need within the local or multinational organisation.
Task 2 Present findings
Findings
Questionnaire Frequency
Q.1 Do you understand the meaning of talent management?
a) Yes 25
b) No 5
Q.2 According to your perspective, whether employee's
retention are important for the growth of the company or not?
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a) Yes, it is important 28
b) No, it is not that important 2
Q.3 What are the key elements of talent management used by
an organisation?
a) Recruitment 10
b) Performance management 5
c) Development 8
d) Reward management 7
Q.4 What are the different benefits taken by Microsoft while
using effective talent management strategies?
a) Increased equity 5
b) Effective employee's management 10
c) Better planning 5
d) Effective workforces 10
Q.5 What are the major strategies used by Microsoft in order
to attain ad attract the employees?
a) Track the performance 8
b) Provide career development path 5
c) Clear goals 5
d) Use effective training management tools 12
Q.6 As per your view, is the above mentioned strategies attract
and retain the company's employee for longer period of time?
a) Yes 20
b) No 10
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Q.7 What is the impact of talent management strategies on the
profitability and productivity of the company?
a) Positive 20
b) Negative 7
c) Neutral 3
Q.8 Can the Street stream, a courier company can implement
the same strategies for attracting talented employees in the
organisation?
a) Yes 28
b) No 2
Q.9 What are the major challenges faced by Microsoft while
implementing talent management strategies?
a) Encouraging the passion 10
b) generate the new interest 10
c) Being diversified in nature 10
Q.10 What is the best ways to measure talent management
process used by the Microsoft for their employees?
a) By Potentials 15
b) By Outcome 5
c) By ability 10
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Data interpretation
Questionnaire Frequency
Q.1 Do you understand the meaning of talent management?
a) Yes 25
b) No 5
Interpretation:
From the above graph, it is interpreted that 25 out of 30 respondents are know the basic
meaning of talent management. Whereas, 5 out of 30 respondents are not aware with the actual
meaning of talent management. So it is very important for the companies to work on the training
and development of employees and make them aware with meaning of talent management
strategies. Microsoft try to expand the basic understanding of talent management in their
employees. Hence, it will be helpful for attract and retain more employees.
11
a) Yes b) No
0
5
10
15
20
25
20
10 Series1
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Questionnaire Frequency
Q.2 According to your perspective, whether employee's retention
are important for the growth of the company or not?
a) Yes, it is important 28
b) No, it is not that important 2
Interpretation:
From the above graph, it is interpreted that 28 out of 30 respondents said that employee's
retention is important for the growth of company. Which means that employees of Microsoft are
able to understand the meaning and importance of employee's retention in respect of growth of
company. Whereas, 2 out of 30 said no it is not that important for the growth of company. That
shows, the company need more effective strategies to use high employee's retention.
12
a) Yes, it is important b) No, it is not that important
0
5
10
15
20
25
30 28
2
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Questionnaire Frequency
Q.3 What are the key elements of talent management used by an
organisation?
a) Recruitment 10
b) Performance management 5
c) Development 8
d) Reward management 7
Interpretation:
From the above graph, it is considered that 10 out of 30 respondents said that recruitment
is the major element of talent management. Whereas, 5 said performance management is the
element of talent management. On the other hand, 8 respondents said that development is the
major element for talent management process. In last 7 respondents said that reward
management is one of the significant elements in talent management.
13
a) Recruitment
b) Performance management
c) Development
d) Reward management
0
2
4
6
8
10
12
10
5
8
7
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Questionnaire Frequency
Q.4 What are the different benefits taken by Microsoft while
using effective talent management strategies?
a) Increased equity 5
b) Effective employee's management 10
c) Better planning 5
d) Effective workforces 10
Interpretation:
This graph shows that, 5 respondents said increased equity is the major benefits used by
the company. Whereas, 10 out of 30 respondents are able to make effective employee's
management while using appropriate talent management strategies. On the other hand, 5
respondents said that advantage of having appropriate talent management strategies is using
better planning. The remaining 10 respondents said, effective workforces is the benefit gained
by the company.
14
a) Increased equity
b) Effective employee's management
c) Better planning
d) Effective workforces
0
2
4
6
8
10
12
5
10
5
10
Series1
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Questionnaire Frequency
Q.5 What are the major strategies used by Microsoft in order to
attain ad attract the employees?
a) Track the performance 8
b) Provide career development path 5
c) Clear goals 5
d) Use effective training management tools 12
Interpretation:
This graph interpreted that, 8 out of 30 respondents said tracking performance is the
strategy used by Microsoft. Whereas, 5 respondents said that providing better career
development path is helpful for analysing the situation in effective manner. 5 respondents said
that having a clear goals within the organisation is beneficial strategy for the company. On the
other hand, 12 respondents said that using effective training management tools are helpful for
the growth of company in different manners.
15
a) Track the performance
b) Provide career development path
c) Clear goals
d) Use effective training management tools
0
2
4
6
8
10
12
14
8
5 5
12
Series1
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Questionnaire Frequency
Q.6 As per your view, is the above mentioned strategies attract
and retain the company's employee for longer period of time?
a) Yes 20
b) No 10
Interpretation:
From the above graph, it is interpreted that 20 out of 30 respondents said that the above
mentioned strategies attract the company's employees for the longer period of time. 10
respondents said that these strategies does not able to attract and retain the employees for mortal
growth in the organisation. This will be helpful for analysing the situation about using talent
management strategies and make systematic approaches in the company.
17
a) Yes b) No
0
5
10
15
20
25
20
10 Series1
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Questionnaire Frequency
Q.7 What is the impact of talent management strategies on the
profitability and productivity of the company?
a) Positive 20
b) Negative 7
c) Neutral 3
Interpretation:
From the above graph, it is interpreted that 20 out of 30 respondents are able to analyse
positive impact on profitability and productivity for the growth of company. Further, 7
respondents said that talent management strategies provide the negative impact on the company.
Whereas, 3 respondents are said that talent management strategies make neutral impact on the
employees and company both.
18
a) Positive b) Negative c) Neutral
0
5
10
15
20
25
20
7
3
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Questionnaire Frequency
Q.8 Can the Street stream, a courier company can implement the
same strategies for attracting talented employees in the
organisation?
a) Yes 28
b) No 2
Interpretation:
From the above graph, it is interpreted 28 respondent said that Street stream should use
these strategies for attracting and retaining their talent as per the growth of the company.
Whereas, 2 respondents make a statement that a small company should not use these talent
management strategies for attracting effective employees. This make a clear statement that
Street stream, logistic company should use the specific resources to gain attracting talent
management in the organisation.
19
a) Yes b) No
0
5
10
15
20
25
30 28
2
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Questionnaire Frequency
Q.9 What are the major challenges faced by Microsoft while
implementing talent management strategies?
a) Encouraging the passion 10
b) Generate the new interest 10
c) Being diversified in nature 10
Interpretation:
From the above graph, it is interpreted that, 10 respondents are able find the major
challenge is to encourage the passion of their employees. Further, another 10 respondents are
able to work on the challenge to generate new interest in their employees and increase
productivity. Last 10 respondents are able to defined the major challenges related to diversifying
nature of the company within the organisation. It will be helpful for managing systematic
address to analyse the challenges considered suitable solution for the company and its growth.
20
a) Encouraging the passion
b) Generate the new interest
c) Being diversified in nature
0
2
4
6
8
10
12
10 10 10
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Questionnaire Frequency
Q.10 What is the best ways to measure talent management
process used by the Microsoft for their employees?
a) By Potentials 15
b) By Outcome 5
c) By ability 10
Interpretation:
From the above graph, it is interpreted that 15 respondents out of 30 said that with the
help of measuring potentials of individuals the company can use talent management process.
Whereas, 5 respondents said that with the help of outcome, talent management is measure to get
more effective employees. In last 10 respondents said with the help of ability of an individual
the talent management can be measure and get successful growth in their employees.
21
a) By Potentials b) By Outcome c) By ability
0
2
4
6
8
10
12
14
16 15
5
10
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Summary
From the above analysis it is concluded that the use of effective talent management
strategies is very helpful and gained systematic challenges in appropriate manner. This would be
helpful for make a challenging nature to work in the competitive environment. The use of talent
management strategies are helpful for gaining knowledge about talent management and use
appropriate technologies to attract more employees in the organisation. Street Stream is the local
logistic firm in UK, and they are needed to adopt different marketing strategies to gain talent
management process in an effective ways (Chen, Lee and Ahlstrom, 2021). This will be helpful
to overcome the challenges and gain competitive advantages in the market.
Recommendations
After completing the research on talent management, there are some specified process
and suggestions which must be used by the Street Stream Logistic company that deal with the
issue of attracting talent and retain the employees for longer period of time.
From the above case study, it is analysed that Street Stream should provide appropriate
career development courses or training session. As it will be helpful for the company to
manage their new employees and gain productive performance for the growth within the
market. This will be helpful for the growth of personal and professional development
course and manage data to attract and retain the employees for longer period of time
(Tomcikova, Svetozarovova and Coculova, 2021).
Another recommendation for the company is to appreciate their employees for good
performance in front of other staff members. Further, this techniques developed the
positive motivation spirit and impact on the employees that directly or indirectly make
an impact on organisation's performance and productivity.
For the use of street stream company, it is important to make clear goals, that should
make the positive impact on the employees. It is analyse that while having clear goals
make more effective approaches and retain the employees for the longer period of time.
This is needed to manage systematic approaches for analysing the growth and achieve
talented sources for managing employees in an effective manner.
The company should follow the effective talent management tools, that will be helpful
for them to retain their employees in an effective manner. Some of the tools are make
effective strategic plan, executive coaching, leadership development and engagement of
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employees in every decision (Mokhtar, Seman and Jusoh, 2021). All of these are helpful
for analysing the situation in systematic manner.
Task 3 – Reflective practice
In order to complete the reflective practices of the research, Gibbs model is used as this
helps for make sense about the overall evaluation and situations at work. This is related to
reflecting leading atmospheres and its six stages of exploring the experiences through their five
main stages; description, feeling, evaluation, conclusion and action plan (Afshari and Hadian
Nasab, 2021).
Step 1 – Description
This is the very first stage of the model and here I discussed the concepts about
situations. I had completed a research on the talent management. As it is a case study, so I
choose Microsoft for completion of my research project. The use of talent management and
make appropriate strategies are helpful for considering different platform and make a systematic
growth for the completion of research. I divided my task in two steps and then subdivided that
part for the further completion. It make a successful appropriate challenges and concise with the
different atmosphere to complete my research on time.
Step 2 – Feelings
In this stage an individual explore the feelings that they are experience during the
completion of their project. Before starting the research, I realised that I have to do lots of work,
research and developed major skills. I was quite happy and excited at the same time that gained
the confidence in my personality for completing the project. During the project, I faced
difficulties and manage the appropriate perspective for completion of project in an effective
manner. For completing my research project I have developed different skills and knowledge
that would be helpful for completing research on time with efficient ways.
Step 3 – Evaluation
This is third stage of the reflection, where an individual try to explore their feelings and
give the honest and objective feedbacks on their evaluation. I analyse the different stages in my
research some are good and some are bad. As I am very good in producing good quality of work
which include the authenticity, individual perspectives, ethical consideration from the
respondents and many more. Further, I analyse that I am good in collecting primary data and
communicate with others in an effective manner. Some things which are not goes in right way
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are time management, not completed task on assumed basis and on time plan. But I tried to
overcome these challenges and tried to achieve all the objectives in an effective manner.
Step 4 – Conclusion
In this section, an individual make a conclusion about the growth and issues faced during
the research. From this report, I have learned different stages for completing task and initiate the
process for understanding different challenges. This is related to work and make systematic
changes to gain self identity and compare different strength and weaknesses for the research. I
have gain different potentials and challenges that is helpful for ensuring the success and not
attaining because of group think. All is basically helpful for managing appropriate ways and
concluded the research and achieve objectives in an appropriate ways.
Step 5 - Action plan
This is the very last stage, that include the action plan for overcoming the challenges
faced in the evaluation stage. I divided all my task into smaller parts and make appropriate
changes in the significant manner. Further, I tried to achieve all my objectives in the setting time
period. But during the research I face difficulties related to time management and controlling
major for the success. I change my data collection process through offline to online due to
covid-19. Further, I change my time management plan in an appropriate ways and considered all
the activities in significant ways.
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References
Books and Journals
Afshari, L. and Hadian Nasab, A., 2021. Enhancing organizational learning capability through
managing talent: mediation effect of intellectual capital. Human Resource
Development International, 24(1), pp.48-64.
Binnie, V., Le Brocque, R., Jessup, M. and Johnston, A.N., 2021. Illustrating a novel
methodology and paradigm applied to Emergency Department research. Journal of
Advanced Nursing.
Chen, S.Y., Lee, A.Y.P. and Ahlstrom, D., 2021. Strategic talent management systems and
employee behaviors: the mediating effect of calling. Asia Pacific Journal of Human
Resources, 59(1), pp.84-108.
Jooss, S.T.E.F.A.N., Burbach, R.A.L.F. and Ruël, H.U.U.B., 2021. Talent management
innovations in the international hospitality industry. Bingley, UK: Emerald Publishing
Limited. Ahead-of-print.
Makarewicz, D.A., 2021. Project of a talent management program for a logistics company
(Doctoral dissertation, Katedra Systemów Zarządzania).
Mitosis, K.D., Lamnisos, D. and Talias, M.A., 2021. Talent management in healthcare: A
systematic qualitative review. Sustainability, 13(8), p.4469.
Mokhtar, N., Seman, N.A.A. and Jusoh, N.A.Q., 2021. Human Resources Management
Practices and Graduate Employability from the Perspectives of Management. Research
in Management of Technology and Business, 2(1), pp.1484-1496.
Mujtaba, M. and Mubarik, M.S., 2021. Talent management and organizational sustainability:
role of sustainable behaviour. International Journal of Organizational Analysis.
Nowak, H.E. and Scanlan, J.M., 2021, March. Strategy to stay ahead of the curve: A concept
analysis of talent management. In Nursing Forum.
Tarique, I., 2021. Talent Management: An Introduction. In The Routledge Companion to Talent
Management (pp. 1-6). Routledge.
Tomcikova, L., Svetozarovova, N. and Coculova, J., 2021. Challenges and priorities in talent
management during the global pandemic caused by COVID–19.
Uzuner, A., 2021. Choosing your methodology to answer your question. In How To Do Primary
Care Educational Research (pp. 65-70). CRC Press.
Online
Andre., (2021). 6 challenges of talent management. [Online]. Available through:
<https://babington.co.uk/blog/leadership-management/6-challenges-of-talent-
management/>. {Last accessed on 15th September 2021}
Malmstorm. H., (2021). 10 talent management strategies. [Online]. Available
through:<https://www.edapp.com/blog/10-talent-management-strategies/>.{Last
accessed on 15th September 2021}
Momtazian. M., (2021). What is Talent Management and Why is It Important?. [Online].
Available through:<https://expert360.com/resources/articles/talent-management-
important>. {Last accessed on 15th September 2021}
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Appendix
Questionnaire
Questionnaire
Q.1 Do you understand the meaning of talent management?
a) Yes
b) No
Q.2 According to your perspective, whether employee's retention are important for the
growth of the company or not?
a) Yes, it is important
b) No, it is not that important
Q.3 What are the key elements of talent management used by an organisation?
a) Recruitment
b) Performance management
c) Development
d) Reward management
Q.4 What are the different benefits taken by Microsoft while using effective talent
management strategies?
a) Increased equity
b) Effective employee's management
c) Better planning
d) Effective workforces
Q.5 What are the major strategies used by Microsoft in order to attain ad attract the
employees?
a) Track the performance
b) Provide career development path
c) Clear goals
d) Use effective training management tools
Q.6 As per your view, is the above mentioned strategies attract and retain the company's
employee for longer period of time?
a) Yes
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b) No
Q.7 What is the impact of talent management strategies on the profitability and
productivity of the company?
a) Positive
b) Negative
c) Neutral
Q.8 Can the Street stream, a courier company can implement the same strategies for
attracting talented employees in the organisation?
a) Yes
b) No
Q.9 What are the major challenges faced by Microsoft while implementing talent
management strategies?
a) Encouraging the passion
b) generate the new interest
c) Being diversified in nature
Q.10 What is the best ways to measure talent management process used by the Microsoft
for their employees?
a) By Potentials
b) By Outcome
c) By ability
Project Logbook
Name:
Project title: “To determine the different talent management
strategies applied by the companies to attract and
retain the employees. A case study on Microsoft”.
Date:
Update on weekly research/tasks
achieved
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What have you completed?
Did you fulfil task requirements?
Are you on track and within deadlines
set?
Did you need to make any changes to
your project management plan?
I have completed effective analysis of talent
management strategies used by Microsoft to
attract and retain employees.
Yes
Yes
No
Any risks and/or issues identified?
Did you identify risks/issues with a
lack of skills required for undertaking
research/tasks?
Did you identify any additional
risks/issues that have an impact on the
project management plan?
I have faced issues related to the time
management and availability of the resources.
No
Problems encountered
What barriers did you face?
How did you overcome them?
Time administration and process for analysing
primary data is the recent barriers face by the
researcher.
I tried to work smart and hard to analyse the
challenges before the completion and overcome
them.
New ideas and change of project
direction
To change the primary data collection process for
completing research on effective manner.
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What have I learnt about myself
this week?
How did I feel when I had to deal
with tasks/problems?
Did I find it useful to complete the
tasks?
How well have I performed?
What did I contribute?
What can I improve on next week?
How might this learning apply in the
future?
When I was dealing with the problems, it enhance
my skills and developed specified knowledge for
the growth of professional and personal
development.
Yes
I have performed very effectively and gain
different skills which are beneficial for
considering the success.
I contributed in collecting primary data, managing
secondary sources and interpret on the collection
of primary and secondary data.
I can improve my work by enhancing skills,
managing data and make systematic progress for
the major challenges completion in analysing
process and drawn an effective recommendation.
This learning is helpful for analysing idea and the
growth of professional development.
Tasks planned for next week
Which tasks are priority? Data collection and interpretation
29
Document Page
Have you set aside sufficient time for
completion?
Yes
Project plan status to date (on,
ahead, behind):
On time
Supervisor comments to address:
Name:
30
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