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This document discusses the benefits, models, tools, and strategies for continuous improvement at E-OfficeWorx. It also covers ways to encourage staff participation, collect feedback, and ensure sustainability. The document concludes with ideas for improvement. References are included.

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Diploma of Leadership and Management

This document discusses the concept of quality system and its role in maintaining continuous improvement in management. It explores the assistance provided by knowledge management, benefits of analyzing performance measures, description of six sigma continuous improvement model, importance of information on continuous improvement, importance of analytical and lateral thinking, relation of continuous improvement to other systems, and more.

TASK 3 - Customer Service Improvement Project Name: TASK 3 - Customer Service Improvement Project CONTINUOUS IMPROVEMENT REPORT

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Continuous Improvement Project for E-OfficeWorx

Concept of Quality System and Continuous Improvement in Management

TASK 3 - Customer Service Improvement Project Name: TASK 3 - Customer Service Improvement Project CONTINUOUS IMPROVEMENT REPORT

End of preview

Continuous Improvement Project for E-OfficeWorxlg...

Concept of Quality System and Continuous Improvement in Managementlg...

Continuous Improvement Project for E-OfficeWorx

Concept of Quality System and Continuous Improvement in Management