TASK 4. 4.1 Self assessment to determine the organisati

TASK 4

4.1 Self assessment to determine the organisation's current state of health
 A system should be decided and designed according to the
experience and knowledge of the employees.
 If the processes of the company are not effective than the
confidence level of organization also decreases.
 Benchmarking approach can use to find the weaknesses,
strengths and the improvement needed.
 It should be done on the regular interval of time

4.2 Importance of record keeping and communication in quality management
 The process of transferring information, feelings and
ideas from one person to another person is defined as
Communication.
 The communication develops the positive relation.
 The method of documentation of all data of the
organization is referred to Record keeping.
 Record keeping is used to identify various opportunities
of new product, needs of customer, profit and gross
income.