Hospitality Industry: Recruitment and Selection Process

TASKS

TABLE OF CONTENTS
 Introduction
 Pestle Analysis
 Importance of an effective recruitment and selection process
 Principle factors that affect equality, culture and diversity of
an organization.
 Performance management which can be utilized by
organization to ensure targets
 Outline plan which offers recommendations on issues raised
in the presentation.
 Conclusion
 References

INTRODUCTION
Hospitality is referring as taking care of the clients and guests by
anticipating their needs and wants and also maintaining the
relationship with the guest for attaining them on long term basis.
Hospitality industry includes hotels, resorts, bars and restaurants.
The study will provide a brief overlook of hotel industry and
related context. The chosen country is England in United
Kingdom. The country shares land borders with Scotland to its
north and Wales to its west. The capital of England is London.
The report is based on Hilton Hotels Corporation. The firm is
founded on May 31 in the year 1919. The headquarters of the
company are situated in Tysons Corner, Virginia in United States.
The founder of the company is Conrad Hilton. The firm is
engaged in the business of hotels and resorts.

PESTLE ANALYSIS OF ENGLAND
 Political - England is one of the powerful countries in
the World. The country has parliamentary and
constitutional monarchy. The Monarch role is legislative
process in the country. There is political stability in the
country which is beneficial for Hilton Hotels
Corporation. The Brexit created political debate and
uncertainties. But because of Brexit many more
opportunities have also opened in the country. Crime and
Violence have also caused major concerns. Thus, the
Hilton hotel needs to consider about the political affairs
of the country.