Team Conflict in Global Market Places

Running head; TEAM CONFLICT IN GLOBAL MARKET PLACES
TEAM CONFLICT IN GLOBAL MARKET PLACES
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TEAM CONFLICT IN GLOBAL MARKET PLACES
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Table of Contents
What are conflicts?..........................................................................................................................2
Organizational conflicts...................................................................................................................2
Types of conflicts:...........................................................................................................................3
Destructive and constructive conflicts:........................................................................................3
Multicultural conflicts:................................................................................................................3
Types of conflict..............................................................................................................................5
Causes of organizational conflicts...................................................................................................6
Effects of organizational conflicts...................................................................................................7
Solutions to organizational conflicts...............................................................................................8
Ways by which HR plays a part in conflict resolution and recommendations................................8
Methods of Employee Recruitment and Selection....................................................................11
Methods of Employee Retention...............................................................................................12
Methods of Performance reviews..............................................................................................12
Methods of Providing Rewards.................................................................................................12
References......................................................................................................................................14

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What are conflicts?
A Conflict is literally a clash of interest or idea. Conflicts can be defined as disputes or
disagreements that are caused usually due to difference in the beliefs, the values of opinion in
people who are involved in the conflict that is taking place. Conflicts can occur due to various
causes or reasons but conflicts are most common in groups of different ethnicity, race, culture,
background, caste and religion (Lockwood, 2018). Globalization has made it easy for people of
different ethnicity, race and religion to come together every day and because they are
fundamentally very different people they come inevitably get engaged in conflicts and
disagreements. Conflicts are almost always deconstructive; however, in very few contexts such
as academic, sports, competitions moderate conflicts reflect growth, learning, understanding,
effectiveness and tolerance.
Organizational conflicts
Any kind of conflict in an organization or a workplace comes under the organizational
conflicts that take place due to any kind of disagreement caused due to perceived or actual
opposition of values, interest and needs. According to a report by Musah, Ghazali & Isha (2017)
24% of the employees become unsatisfied and disturbed because of the increased conflicts that
take place in their work place. There is so much that goes on in an organization that conflicts can
occur in many ways. Conflicts that take place between the individual, groups and the authority or
power are inevitable and are bound to Happen. The reason behind this is that the power the
authority exerts over the organization directly effects the people and the groups under it.
Disputes in an organization mainly take place on issues such as the division of revenues, the
division of work and the division and duration of times. According to an article on organizational
conflict, organizational conflict is the biggest reason for the employees to switch companies

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(Nwosu & Makinde, 2014). There are various kind of conflicts that will be discussed further in
the next section.
Types of conflicts:
Destructive and constructive conflicts:
Conflicts can take place in an organization due to a number of reasons that makes the
nature of conflict different in different situation. According to a study in this domain, conflicts
can majorly be deduced into two categories that is, constructive and destructive. Constructive
conflicts are very rare. On certain occasions conflict is a mixture of cooperative impulses and
competitive impulses. In accordance with a report, when there is a balance between the mutual
gains of both the parties then, it is called a constructive conflict (Clegg, Mikkelsen & Sewell,
2014). Destructive conflicts are most common, and the mutual gains are not realized. None of the
parties are happy with outcome of a destructive.
Multicultural conflicts:
According to a report, cultural difference in various organization is the main cause of
conflicts and disputes among individuals and groups (Ye, Zhang & Yuen, 2013). The world has
become so small due to the increased globalization and opportunities that it has become
extremely common for members of different groups and cultures to work and associate together.
Often, this becomes a major reason for conflicts and disputes to take place which disturbs the
whole working environment and hampers the productivity of the employees.
The multicultural conflicts must be avoided through the implementation of a number of
different kinds of strategic planning. Some of the major recommendations for the HR department
to control the multicultural benefits are as follows;