Effective Team Work and Communication Assessment 1

Effective Team Work and
Communication
Assessment 1

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................7

INTRODUCTION
Team work refers to collaborative effort of a group for completing a task along with
achieving common goal effectively and efficiently. Likewise, communication is delineated to
exchanging information and views by using some mediums with other person (Nieuwoudt,
Hutchinson and Nicholson, 2021). Effective teamwork at workplace split complex activities into
simpler ones, build morale and produce better results. Communicating effectively with others
ensures to share message to others along with letting them know about emotions and feelings.
Purpose of the report to explore strategies associated to effective team working and range of
communication skills that are integral to workplace success. The case study selected for the
report is “Mario and Pedro”. The report highlight reason of misunderstanding between two
people, model of communication, ways to prevent situations and communication model for
avoiding poor communication.
MAIN BODY
In the class, there was discussion of four case studies that were Maria and Pedro, MAX the
Multi Tasker, A Day with Chief along with The Professor and village people. Among the all,
chosen case study is of Maria and Pedro. It is a communication between Maria and Pedro
wherein Pedro works on building site. One day, Maria who is Pedro’s wife phoned him and
asked to get her a chicken while coming home. When Pedro got home, he took off his coat and
boots as well as went directly to kitchen where he was looking for Maria who was in sitting
room. When Pedro went to sitting room, Maria asked about chicken and Pedro said what
chicken. In this, Maria said that the chicken which she asked to him to get on the way to home.
Pedro thought that she said that when he will come home she will see him in kitchen.
Q1. Why Pedro misunderstood Maria?
In the case study, Pedro misunderstood Maria because of communication barrier that is
anything restricting Pedro from receiving along with understanding message that Maria convey.
Communication barrier between the both interfere with and block what one person wants to send
and what other person is understanding (Murphy, McCloughen and Curtis, 2019). Between the
two, there was perception barrier in which two people perceive same thing differently. For
example, Mario perceived that she said Chicken, while Pedro perceived that Maria said Kitchen.
Different knowledge or perception about communication of information creates a room for
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