Effective Team Work and Communication - Desklib

EFFECTIVE TEAM WORK
AND COMMUNICATION

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
The models of communication...................................................................................................3
Communication skills.................................................................................................................5
Advantages and disadvantages of technology in communication ............................................6
Examples of poor communication and suggestions to improve that..........................................7
CONCLUSION...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Effective team working and communication is a process where a group of individuals
tries to establish transparency and trust between them in order to collaboratively increase their
productivity. It includes taking valuable feedback from the team members in order top improve
their overall performance and gain competitive advantage. This method considers giving due
importance to the opinions of each individual in a team in order to enhance the decision making
process. The current report will be based on Oak Cash and Carry which is a successful
wholesaler in the United Kingdom. This report will explain three models of communication,
various communication skills and advantages and disadvantages of technology in
communication.
MAIN BODY
The models of communication
The Shannon and Weavers's model is an effective theory which explains that human
communication may can be divided into 6 key concepts which may simplify the process of
communication between individuals. It may be beneficial in order to understand the significance
of effective communication in a work environment and its impact on the development of any
team. The different concepts in the model are as follows:
Sender
Sender is the person who develops the message and chooses channels in order to
effectively send the message to the receiver.
Encoder
This is the sender who uses a machine or device to convert the messages into signals
which may help the people to understanding the message clearly.
Channel
It is the medium which is chosen by a sender in order to successfully deliver the
messages to the receiver.
Decoder
It is the machine which is used to convert these signals into meaningful data for
understanding the messages clearly.
Receiver
The receiver is the final person who gets the message and is responsible to provide
relevant feedback on the basis of the message received.
Noise