Telecommunication Management System (TMS)

1Running Head: TELECOMMUNICATION MANAGEMENT SYSTEM
Telecommunication management system (TMS)
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2TELECOMMUNICATION MANAGEMENT SYSTEM
Telecommunication management system is the framework of policies, processes, and
procedures used by a telecommunication organization to ensure that it can fulfill all the tasks
required to achieve its objectives (Van Velson, Rokkam, Truong, & Rasmussen, 2017,
November).
Features, configuration, and functions of telecommunication management system
Real-Time Visibility and Analytics
Every feature that network management system has is important, however, collecting and
producing insights based on real-time visibility and usage analytics might be at the top of the list
(Katis, Panttaja, Panttaja, & Ranney, 2017).
Visibility refers to different components such as
 Signal Coverage - Allows the users to see where the access points are “covering”
throughout a facility by overlaying the RF signals over a blueprint of your building or
buildings, also known as wifi heat mapping. You can now visualize in real-time how it
fluctuates throughout the day.
 Device Connections - gives the data on the end-users and their devices. Things
like their IP address, a current signal level they are receiving, what AP’s that client is
connected to and the channel they are accessing it on. This gives you the ability to assess
the performance and overall health of the wireless connection they're receiving and
allowing you to troubleshoot as necessary in real-time.
 Device Locations - the management system should be able to pinpoint the
location of the end-users devices using AP’s they have access, in order for this to work

3TELECOMMUNICATION MANAGEMENT SYSTEM
the end-user's device should be within a certain distance for the APs to “hear” the
devices.
The Ability to Grow With Your Needs
The telecommunication management system should allow the business to adapt to a
changing environment and it is evolving WLAN design. This means the addition of new access
points to support new parts of your business or the increasing numbers of mobile devices and the
policies that accompany them.
AP configuration now becomes a breeze, because now instead of configuring each AP
separately you can update and configure one and push it out to the rest of the access points.
Compliance and Reporting
For many organizations today, compliance is a mission-critical task that has to be properly
addressed. Network management systems play a huge role in accomplishing this task effectively
and efficiently by providing detailed reporting capabilities.
Performance Management (Bandwidth & Troubleshooting)
Managing bandwidth can be a real cost saver and wifi performance booster. You want
mission-critical applications to take the forefront and those that are recreational to either be
inaccessible or controlled.
Again, this comes back to point that your network is dynamic and has to be constantly
monitored at all times to maintain proper performance and quickly troubleshoot problems before
they can have a major impact on your network.
In many cases, the insights that a TMS provides will allow IT, teams, to prevent future
problems from occurring by revealing bottlenecks as well as areas that might need an extra AP
for example.