Digital Disruption and Ethical Issues in Telstra: An Analysis

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Ethics
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System04002
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Executive Summary
The present report will shed light on the digital disruption event in telecom industry. As a result,
Telstra introduced several changes in the company. The data breach is another ethical issue as
the user data is made available to different software developers, which is highly confidential in
nature. These application developers will attain access to the data and have knowledge regarding
the security measures and passwords, which can be used to enter the system. Today, most of the
users are relaxed in using the electronic medium in sharing personal information. Therefore, they
use these mediums in sharing highly confidential and sensitive information. The application
users can steal the information and use it for unethical purposes. There will be changes in
software, which will impact the user privacy.

Table of Contents
Executive Summary.....................................................................................................................................1
List of Abbreviations and assumptions made:.............................................................................................3
Introduction.................................................................................................................................................4
Analysis of the Case by DET (Doing Ethics Technique).............................................................................4
What’s going on?.....................................................................................................................................4
What are the Facts?.................................................................................................................................4
What are the issues?................................................................................................................................5
Who is affected?......................................................................................................................................6
What are the ethical Issues and the Implications?....................................................................................6
What can be done about it?......................................................................................................................6
What are the options?..............................................................................................................................7
Which is the best option and Why?.........................................................................................................7
Assessment of the ethical consequences (IT Governance)...........................................................................7
IT Governance.........................................................................................................................................7
IT Governance and Issues........................................................................................................................7
Technologies...........................................................................................................................................8
Advantages..............................................................................................................................................9
Security and data control.........................................................................................................................9
Recommendations.....................................................................................................................................10
Conclusion.................................................................................................................................................10
References.................................................................................................................................................10