Business Strategy for Tesco: PESTLE, SWOT, VRIO and Porter's Five Forces Analysis
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This report analyses the business strategy of Tesco using PESTLE, SWOT, VRIO and Porter's Five Forces models. It includes an analysis of the macro and internal environment, competitive position and edge in the target market.
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Table of Contents INTRODUCTION..........................................................................................................................4 TASK 1............................................................................................................................................4 Analysing macro environment with pestle analysis...............................................................4 Review pestle analysis............................................................................................................6 TASK 2............................................................................................................................................6 Analysing the internal environment with SWOT and VRIO models.....................................6 Review internal environment.................................................................................................8 TASK 3............................................................................................................................................9 Porter's five forces model.......................................................................................................9 Devise suitable frameworks to enhance the competitive position and edge in the target market. ..............................................................................................................................................10 TASK 4..........................................................................................................................................11 Application of models, theories and concepts......................................................................11 Make a strategic management plan......................................................................................12 Review and interpret information applying competitive and environment analysis............13 CONCLUSION.............................................................................................................................14 REFERNCES:................................................................................................................................15 Books and Journals:..............................................................................................................15 Online:..................................................................................................................................16
INTRODUCTION There are many type of organisations which have specific industry and sectors to work in. Range of organisations have different aspirations and objectives and takes various ways to attain those aspirations. These ways or routes delineates the business strategy of these corporate entities. Business strategy is meant by a set of taken decisions and actions performed by all companies to achieve organisational objectives and to assure the competitive edge in the marketplace. These strategies acts as the backbone of the business which leads companies to reach their desired results(Jasni and et.al., 2019). The organisation which is considered to prepare this report is Tesco Company. It is British global company with headquarters in Welwyn Garden City, United Kingdom. It has allocated their business in five countries across Europe. The founder Jack Cohen was established in the year 1919. It has diversified into areas such as the retailing of toys, clothing, internet services, books, petrol, financial and telecom services and many more. The report outlines different frameworks and models that helps to make an effective business strategy. These models and frameworks are PESTLE, SWOT, VRIO, porter's five forces, ansoff matrix and porter's generic strategy. TASK 1 Analysing macro environment with pestle analysis. Macro environment can be defined as the environment outside the business in which various external factors influence the strategies, success and decision-making of the business. These factors are not controlled by the business entities easily. The wide-ranging and extensive set of economic conditions characterized as a macro environment. PESTLE analysis is a tool that is used by most of organisations to analyse its external factors that has an influence on the business. It helps entrepreneurs to make suitable decisions for their business. In case Tesco Company, the PESTLE analysis is discussed below: Political factor:These factors include environmental regulations, tax policies, political stability, trade restrictions and many more. As the chosen company has world-wide operations including Europe and Asia, the business is exposed to various political factors that can influence the business operations of Tesco(Grassi and Vallati, 2019). For instance, Brexit has delivered a huge impact on the organisation as it impose new rules and regulations that might increase and decrease the sale of business. While the political
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condition is stable in UK which helps to grab more opportunities for growth and expansion. Economic factors:It encompasses wage rates, inflation rates, interest rates, credit availability, unemployment rate, working hours, cost of living and many other factors. Government of UK encourage retailers and general merchandise to create employment opportunities for the local people and Tesco Plc plays the major role in producing job opportunities. It also, resulting the rise in demand for its commodities and diverse employees in the business. On the other side, the cost of living is high in UK which simultaneously impact the sale of the business. Thus, the chosen business needs to keep in mind the pricing factor that will impact on its sale. Social factors:It may include health consciousness, cultural norms and expectations, age distribution, career attitudes, health and safety and many other factors. All such variables are beneficial for organisation to better plan their marketing strategy and analytics. Nowadays, consumers likes and prefers one-stop shopping and fast delivery rate due to their hectic schedule in their lives. Tesco is relying on this fact and facilitate the services to fit the consumer demands (Chen and Wang, 2021).While, obesity is another big concern for consumers which makes them conscious about their health and fitness, therefore, the company needs to ascertain changing demand and behaviour for organic food. Technological factors:It defines the development and innovation in technologies. There are many new developments such as machine learning, artificial intelligence, deep learning, IoT and many more are being made in the field of technology and if an organisation fails to match up the trend it may lose its competitive positive in the target market. In earlier times, the company was facing the problems such as horse-meat scandal and poor experiences of customers. Modern technologies brought new opp to the selected organisation to regain the trust of customers. The company embraces the modern technologies as an opportunity. They announced the technology named RFID technology to boost the in-store consumer experience. The other impact of these factors is that it tends to increase the costs of business and makes them to do a deep research. Environmentalfactors:Thesefactorscoversenergyconsumptionregulations, environmentalprotectionlaws,wastedisposallawsandmanymore.Tescohas
undertaken different initiatives with an aim to support improve the environment and make a more sustainable society. The company initiates the efforts to reduce the carbon footprint up to 50% and also commit to utilise the renewable sources and make 100% of its electricity by 2030(PESTLE Analysis of Tesco, 2022). Legal factors:It covers the factors such as changes to legislation affecting employment, taxation, import and export, quotas resources, access to materials, and many more. Earlier in 2016, the seventeen workers took legal action against the managers on the basis of gender discrimination, age discrimination. Employees were also stressed out after noticed low pay rates for weekend, night and bank holiday shifts. Also, the chosen company faced legal action for misleading the investors and for accounting fraud, in final call the company agreed to pay GBP 12 million to close the case. Review pestle analysis. It is analysed with the help of pestle analysis is that there are various factors and variables exist in the macro environment of business. All such factors highly influence the business performance and can affect its long term profitability as well. The employers of Tesco Company requires to analyse the influences of each factor so that they can better make plans and strategies for the growth of business. Through pestle analysis, it is identified that all factors influence the company in both positiver and negative terms. By effective evaluation of different factors will help company to ascertain its growth and development. TASK 2 Analysing the internal environment with SWOT and VRIO models. SWOT Analysis:SWOT analysis is a analysis of company's strength, weaknesses, threats and opportunities. The internal factors are strengths and weaknesses, while opportunities and threats are external variables(Teoli, Sanvictores, An, 2019). This framework lets Tesco to measure its organisational performance in comparison with its competiton. They SWOT analysis in Tesco's context is explained underneath: Strengths: Biggest grocery store in UK:Tesco is one of the leading retailing stores in UK which crosses the annual turnover with 63,911 million pounds, including Ireland and UK. It has significantly captured the British market in terms of highest revenue.
Largest private employer in Europe:With the help of UK Government, Tesco has created a number of job opportunities for the local population. It has given employment roundabout 5,00,000 world-wide while indulging opportunities for employment so far. Hence, it has claimed as the largest private employer in Europe. Diverse Retail Stores:Tesco has announced different stores such as Tesco Metro, Tesco Express, Tesco Superstores, Tesco Homeplus, Tesco Extra, One Stop and few more. Weaknesses: Failure in the US and Japanese market:In 2012, the company has expanded its business in US and Japan, but the business did not work over there, resulted shut down of all stores. All this happened because, the company did not make effective plans and strategies and could not able to export well in such stores. Accounting fraud scandal:In 2017, Tesco was claimed to show false accounting statements and ledgers with an aim to avoid taxes. Such actions and news clearly harm the brand image in the market. Opportunities: New emerging markets:Although, the respective brand has allocated their business operations in 16 countries, but there are some developing markets such as South Korea, Indonesia and many more. All such countries have a huge potential for growth. Online shopping store: As the chosen company has launched their mobile app for digital customers, it should upgrade the app while adding some additional features such as home delivery in order to attract more consumers towards the brand. Threats: Brexit deal:The Britain exit from Europe also goes by the short name of Brexit. If this commerce deals occurs, then it would have a serious implication on the Tesco business. All such because the company has running its business in various nations of Europe. Supermarketcompetitors:GiantsupermarketretailerssuchasAldi,Sainsbury's, Morrison, Carrefour, Walmart and many more are great compettitors of Tesco. All such companies are also growing and developing in their way. VRIO analysis: VRIO analysis is used to assess the relative value of resources to the organisation. It stands for value of the resources, rarity of the resource, imitable, organisational competences.
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VRIO analysis is a resources based strategic analysis tool(Kim and Makadok, 2021). In context of Tesco, the company utilise the framework to make sustainable competitive advantage by knowing the role of resources in Tesco's overall model of business. ResourcesValueRareImitationOrganisationAdvantage Talentto managelegal obligations and regulatory systems YesNoCompetitors can imitate. YesNotacritical variable. Accessto cheap capital YesNoItcanbe imitableto competitors. Notbeen totally utilised. Itisgreatin making competitive benefits. Pricing strategies YesNoThesetactics are imitated in theretail sectorson regular basis. Yes,the organisation hasapricing analytics engine. Ithas temporary competitive benefits. Financial Resources YesNoTheseare availableto thenearest competitors as well. Ithas sustainable financial position in the target market. Ithas temporary competitive benefits. Review internal environment. It has been critically analysed from the SWOT analysis is that the company has its more strengths than its weaknesses which helps it to grow. It is seen that there are number of opportunities exist in the market which can be taken by Tesco to increase its market shares. The threatsareanalysedwithanaimtoovercomesothatthecompanycanbenchmarkits performance. VRIO analysis helps company to know and analyse its sustainable competitive
benefits. Various factors are analysed which shows that company have greater sustainable benefits or temporary competitive benefits. TASK 3 Porter's five forces model. Porter's five forces model is used to analyse the influence of five forces in the industry that are competitive rivalry, buyer power, supplier buyer, threat of new entrants, threat of substitutes on Tesco which has their business operations in the supermarket and retail sector. The discussion on five forces in the context of Tesco is as follows: Competition in the market:It is found that the competition is high in retail industry due to the increased demand and supply of products and services to meet the general requirements(Hafezi, Wood, Akhavan and Pakseresht,2020). Resulting, a volume of organisation and groups have captured the market to indulge various platforms for the consumers to shop from, as a result huge competition among established organisations. The main competitors are ASDA, Aldi, Morrison's, Sainsbury's and few more. Threat of substitutes:It is seen that the threat of substitutes is low in the supermarket industry because with a motive to match the demand and supply of retail products and other food products, retailers are ascertained as the main players. For retail stores, there are only few retail stores that are generally accessible. Also, the differentiating factors of few sections of alternatives makes it hard for customers to go away from the Tesco brand. The use of modern technologies and the impact of digital shopping have altered the way of conducting business. It also supports in creating awareness regarding brand and its offerings. Threat of new entrants:It is found that the threat of new entrants in retail industry is generally high as even the availability of retail giants and developing store companies can simply enter into the market. Small organisations might come into the target market and play their roles in convenient locality, speciality, accessibility and many more causes. Capital investment is not such a big issue as retail goods can be established as the per needs of new entrants that might be either on large or small level. Somehow, the floor space can be hurdle for the new companies.
Bargaining power of buyers:The bargaining or negotiating power of customers is usually high due to the large number of retailers in the industry. Consumers can purchase from whichever retailer they like and prefer. The offers of goods and prices are pretty much comparable. Additionally, the customer awareness is increasing day by day due to the internal channels which affect buying behaviour of consumers. Also, there is no restrictions to shop from a certain supermarket. Bargaining power of suppliers:It is found that the bargaining power of suppliers is low to moderate in retail sector. There is a fierce presence of suppliers in the industry which creates a low impact and influence on the retailing organisations. The increased supply capacity makes it hard for vendors to have an influence on the development of firm which lets them to hold certain authority over them. Hence, the vendor bargaining power is kept low to moderate in supermarket industry. Devise suitable frameworks to enhance the competitive position and edge in the target market. The Anosff matrix or product/market expansion grid is a useful tool exploited by organisation to analyse and make plans for growth development. It can be used by Tesco for further growth and development while evaluating risks associated with each plan or strategy. It is exploited to assess opportunities for firms to boost its sales through showing alternative integration for new markets. In case of Tesco, the discussion is further explained: Market penetration:It is the widely exploited strategy for growth and development. It is all about increasing market shares with an existing product or service. The firm is mainly focusing on selling even more of its commodities to current, new and customers of rivalries as well(Khajezadeh and et.al., 2019).It has low risk but also has low opportunities for development. Market development:This strategy mainly focuses on developing new markets with existing products. These new markets can be new region, new nation or new target groups. It covers small changes in the current goods to adapt to the new market. Product development:This strategy mainly focuses on putting creativity and innovation in the existing products and serve them in the present market to the present customers. The major benefit of this strategy is that consumers and market are already best-known to the organisation.
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Diversification:Through this plan, the company mainly focuses on the new product in new markets(What is the Ansoff Matrix?, 2022). It involves greater risks but offers higher potential rate as well. While analysing all the above mentioned strategies, the best suitable strategy for Tesco Company found is product development strategy. Through this tactic, the firm can offer products which are creative and innovative which helps to gain more customer base, a customer always want to grab new and attractive commodities from the known brand. Hence, this strategy works for better growth and development of business. TASK 4 Application of models, theories and concepts. Porter's generic competitive strategies: An organisation's relative position within its industry determines whether the profitability of business is above or below the average of industry. There are two types of competitive benefits that an organisation can possess i.e. low cost or differentiation. The two kinds of competitive benefits integrated with the scope of activities for which an organisation looks to attain them, lead to three generic strategies for attaining above average industry performance. These are cost leadership, differentiation and focus(Firoz Suleman, Rashidirad and Firoz Suleman, 2019). In respect of Tesco, the company can improve its competitive edge with the help of following plans: Cost leadership:Through this strategy, the company sets out to become the low cost producer in their respective industry. These sources are differ from company to company and depend on the industry structure. It may encompass the pursuit of economies of scale, preferential access to raw materials, proprietary technologies and many more. Differentiation:A company seeks to be different and unique in its sector, along some attributes that are values by prospective buyers. The company opts for one or more features that lots of customers are liked and differently creates their competitive edge to fit in the demands and needs. It can rewarded with a premium price factor. Focus:It has two variants: ◦In cost focus, the organisation looks for the cost benefits in its target market. ◦In differentiation focus, the organisation seeks uniqueness in its target market.
Bowman's Strategies: This model assists companies to analyse their competitive edge and market position. In case of Tesco, the company can position its service or product based on two dimensions. One dimension is price and the other one is perceived value. The model is applied in Tesco Company's context: Low price and low added value:The price is low and the product is not unique and perceives very little value to the consumer. Low price:The company produces huge volume products and are valued by customers. Also, the products are sold at low price to the customers. Hybrid:The company focuses on the product differentiation and perceived high value in the target market (ur Rahman and et.al., 2019). The products are having low prices. Differentiation:The company puts uniqueness in their offerings. These products are of high quality and customers are ready to pay extra price as they are crucial to the high- quality products. Focused differentiation:It mainly focuses on the high-end and luxury products while sold at high prices. Risky high margins:The company with this position charge high prices for the goods that are perceived as mediocre in value by the consumers. Monopoly pricing:With this position, there is no fear competition and company decides the prices of products. Loss of market share:The position is not a very desirable for any business as it basically means the firm is unable to indulge products that are valued by customers. Make a strategic management plan. Strategic plan for Tesco Company: Vision:To become the brand which perceives high value by the customers. Mission:To indulge shoppers a litter better day after day by keeping their needs and demands in mind. Objectives:To become a pleasing place for the employees where they can grow individually and helps company to generate more revenue and improves brand image day by day.
Strategies:It is seen that product development strategy is best suitable for Tesco Company to attract more customers and to increase market share. Tactics:It can be known by the efforts to attain business goals. For such purpose, the firm shows four P's of marketing mix for the growth: ProductPlacePricePromotion Clothing,cosmetics, financial services and many more. It covers both offline and online stores. Costleadership strategyisexploited by company. Newspapers, Television,social media and other media outlets. Implementation:The plan is made for better utilization and allocation of resources whether it is financial or human resources. Tesco can use their funds by consulting with financial department in order to better get the desired results. Employees are also directed towards shared aims(National Academies of Sciences, Engineering, and Medicine, 2019). The performance can be evaluated by KPI technique to enhance the overall performance. Evaluation:It determines the assemble of data while making up the strategic plan. The main concentration is based on the issues that comes in the way attaining results. While growing the business, the selected organisation will analyse and compare the actual outcomes with desired outcomes.
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Review and interpret information applying competitive and environment analysis. It is reviewed that the company can utilise different frameworks and models in order to make an effective strategic plan for the business. Through environmental and competitive analysis, various information are collected and gathered that helps business managers to take rational decisions for the brand. However, the pestle analysis is framework of different factors that can affect the performance of organisation, while competitive analysis helps business to know the influence of different factors which can be low, moderate and high to the company. Overall, the organisation is required to consider all the facets with a motive to work effectively. CONCLUSION From the above report, it has been concluded that business strategies are the routes and ways to company that helps to achieve their long term objectives. There are different models, theories and frameworks are discussed in company' context which supports them to create better strategic plan. By right analysation and evaluation of different factors that managers can take important decisions for company's growth and development.
REFERNCES: Books and Journals: Jasni, N.S. and et.al., 2019. Business strategy for environmental social governance practices: evidencefromtelecommunicationcompaniesinMalaysia.SocialResponsibility Journal. Grassi, A. and Vallati, M., 2019, May. AI to Facilitate Legal Analysis in the PESTLE Context. InProceedingsofthe2019EmergingTechnologyConference.Universityof Huddersfield. Chen, Y. and Wang, H., 2021. Analysis of Perfect World Co., Ltd’s international business using PESTLE.Academic Journal of Business & Management,3(2). Teoli, D., Sanvictores, T. and An, J., 2019. SWOT analysis. Kim,J.andMakadok,R.,2021.Unpackingthe“O”inVRIO:Theroleofworkflow interdependence in the loss and replacement of strategic human capital.Strategic Management Journal. Hafezi, R., Wood, D.A., Akhavan, A.N. and Pakseresht, S., 2020. Iran in the emerging global natural gas market: A scenario-based competitive analysis and policy assessment. Resources Policy,68, p.101790. Khajezadeh, M. and et.al., 2019. Application of neural network in portfolio product companies: IntegrationofBostonConsultingGroupmatrixandAnsoffmatrix.International Journal of Economics and Management Engineering,13(6), pp.809-813. Firoz Suleman, M., Rashidirad, M. and Firoz Suleman, S., 2019. The applicability of Porter's generic strategies in pure online firms: A case study approach.Strategic Change,28(3), pp.167-176. ur Rahman, F. and et.al., 2019. A unified clock and switched-capacitor-based power delivery architecture for variation tolerance in low-voltage SoC domains.IEEE Journal of Solid- State Circuits,54(4), pp.1173-1184. NationalAcademiesofSciences,Engineering,andMedicine,2019.FinalReportofthe Committee on a Strategic Plan for US Burning Plasma Research. National Academies Press.