Importance of Operations Management, Management Approaches, Motivation, Communication and Teamwork in Business Performance: A Case Study of Tesco

Management thought
and practices
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Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY ................................................................................................................................3
Operations management and its significance in accomplishment of business objectives..........3
Management approaches and how they contribute in progress of an organisation....................5
Motivation and its importance in business workplace................................................................7
Role of effective communication and teamwork in supporting the business performance........9
CONCLUSION ............................................................................................................................11
REFERENCES .............................................................................................................................12
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INTRODUCTION
In this business report, the assessment of contribution and functions of an operational
manager will be discussed in the growth and development of an organisation. The following
report demonstrate the importance of operational management in achievement of aims and
objectives in the context of an organisation. The chosen organisation for the purpose of this
evaluation is Tesco, which is one of the biggest retail supermarket brand of UK operating
worldwide. Furthermore, it includes analysis of management approaches which the organisation
should implement to execute management functions effectively and which helps in defining
organisational structure and improve their performance (Pound, 2018). In addition to this, it
discuss the importance and significance of motivation in workplace. Various techniques and
methods will be discussed that the organisation implements in order to enhance productivity and
efficiency of employees.
MAIN BODY
Operations management and its significance in accomplishment of business objectives
Operations management refers to the administrative practices that a business adopts and
implements in order to execute transformation of inputs into valuable products. This includes
actions and functions that a business undertakes for the purpose of efficient production and
distribution of goods and services. It aims at achieving potential output to generate maximum
revenue while minimizing cost and ensure optimum utilisation of resources. Effective Operations
management includes supervision of actions regarding procurement of raw materials, effective
production techniques and equipments, distribution methods and other such factors to ensure
optimum output generation. In context to tesco, the organisation executes strategic planning,
forecast events and supervise daily processes to develop effective operations management in
their company (Scharfman and EQUITY, 2020). The operations manager focus and consider
upon following points while formulating strategies which helps the organisation in achieving
their goals and objectives.
 The operations manager always suggest solutions considering the problems and not
techniques because no techniques offer universal solutions. Every problem should be
dealt accordingly given that their causes and consequences both are different in each
case.
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 The operations manager always ensures compliance with basic fundamentals which
determine the accuracy and assurance in daily operations of the company.
 The managers take full responsibility for their subordinates and are held accountable for
their accomplishments as well as mistakes, as it is the duty of manager to effectively
establish and communicate plans and policies for attainment of defined tasks.
 The company always encourage their employees to work harder and better. Boosting
morale of employees are very important and always proves beneficial for the success and
progress of an organisation.
 Flexibility and high capability to quickly adapt to changes are crucial for the
management function. The company ascertain changes and form effective plans to deal
with the factor of uncertainty that exists within the work environment (Ullah, Ranjha and
Rehan, 2018). Business environment is dynamic and its internal as well as external
factors frequently keeps changing. Thus it is important to adopt flexibility in ideas and
policies in constantly changing business environment.
There is no deny to the fact that a business is highly dependent upon effective
development of operations management. A business may not be able to achieve their goals and
targets without proper operations management. Therefore, it is important to create steps and
strategies for the purpose of strategic management development. Tesco ensures steps and
procedures required to comply with their strategies plans and policies. These are stated below:
 Data Analysis: management seeks accuracy and reliability of data for facilitating
effective planning, strategy formulation and thoughtful decision making. Two majorly
used methods for this purpose by company is efficiency and effectiveness metrics.
 Organising Data: selecting useful data and reliable sources is ensured by the company
with the help of software and other techniques.
 Evaluation of Inventory: the company examines their inventory on regular basis using
inventory management software. They also performs ABC analysis, where products are
categorised according to their potential.
 Process Designing: this step includes thorough research and estimation as well as
experimentation (Hirunyawipada and Xiong, 2018). The company ensures innovation
and select best choices among various alternatives for process development.
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