This case study discusses the strategic management issues faced by Tesco, the largest retail brand in the grocery market. It covers the background of the company, operational issues such as customer service, logistic costs, organizational disputes, external threats, and high cost of product delivery. The study provides recommendations to address these issues, including the adoption of Prince2 methodology and e-procurement process. The subject is strategic management, and the course code, course name, and college/university are not mentioned.