Introduction to People Management in Easy Jet

This report provides an introduction to people management in Easy Jet, focusing on its impact on leadership, training and development, and talent management. It discusses the operational context, theoretical models, and recommendations for effective management in each area.

MG411 Introduction to
People Management

Table of Contents
INTRODUCTION...........................................................................................................................................3
MAIN BODY.................................................................................................................................................3
Leadership and Management..................................................................................................................3
Training and Development......................................................................................................................5
Talent management................................................................................................................................7
CONCLUSION...............................................................................................................................................9
REFERENCES..............................................................................................................................................10
INTRODUCTION

People management is the vital point in every organization .It is define as a
group of practices that the included that the various process of talent optimization, talent
retention and talent acquisition with the offering continued guidance for the
organization’s employees and support for the whole business. People management in
the organizations is a major Part of human resource management because it includes
people behave, work, attitude towards the company’s operations, engagement in the
work and success at work. The effective people management in the organization affects
whole working operations of company. People management includes various areas
such as recruitment management, leadership and management, training and
development, Talent management etc. Easy Jet is a large British airline group and it’s
headquartered at United Kingdom. This report will include the operational context of
these areas in the organization. This report will also include the applicable relevant
theoretical models of these areas. This report will also highlight the essential skills,
behavior and knowledge required by the management to maintain these all areas.
MAIN BODY
Leadership and Management
1) Operational context of the Easy Jet organization
Leadership plays an important role in the easy jet company and it included motivates
employees, guide employees related to work process. Leadership is the essential part
of every organization. Leadership is a great procedure by which a leader can guide,
influence and direct the work and behavior of the employees of Easy Jet organization
towards the achievement of specifics goals and success. Perfect leadership and
management in the organization ensure that the company is on the right path. It also
encourages employees of the Easy Jet organization to conduct their operational and
function activity it very efficient way (Armstrong and Taylor. 2020). The executives of the
Easy Jet organization implement appropriate guidelines in their work platform to build
best leadership and management.
Effective management assists in accomplishing company’s goals. It maintains all

the elements of production, organizes and assembles the resources, operates the
resources in a very efficient manner to achieve goals. It helps the organizations to
monitor and control its whole operations and activities.
2) Theoretical models of Leadership and management
a. Contingency theory- The contingency theory identify that the style or attitude of a
leader is perfectly suited for the present situation. It is also determine that according
to different different situations the different leadership style is required. Contingency
theory focus on that the perfect leadership is a mixture of many variables
(Hurmelinna-Laukkanen and Olander., 2019).
b. Behavioral theory – This theory has a mainly focus on the specific actions and
behaviors of leaders. It says that an effective leadership comes out from the great
learned skills. It included three major skills such as human, technical and conceptual
skills. All these play an integral role to improve leadership and management in the
East Jet organization.
3. Transformational theory – Transformational theory may apply in the all level of the
organization such as departments, divisions, teams etc. This theory has mainly focus is
too adept the changes according to the situation. In this theory, leaders and managers
are inspiring, risk takers, daring, thoughtful thinker and visionary. Transformational
leaders take necessary actions to transform the situation (Khan and Milner. 2020).
These theories motivate the employees of Easy Jet towards the positive thoughts and
development and also encourage the employees of self motivatiopon for controlling and
accept changes.
3) Recommendations on the needed skills, knowledge and behavior by
management for effective leadership and management
For the effective and efficient leadership and management in the
Easy Jet, organization must have to follow leadership and management
guidelines and rules. Employees of the company should have to take
essential actions to build their correct mind-set towards the originations
goals and objectives. Executive of the Easy Jet organization should have

to take their decision appropriately and divide whole work operations
according to the person’s qualifications and interest. Development of
effective communication skills is an integral part for the best management
and leadership. Effective listening creates a clear and appropriate work
platform (Benfield, Kay and Royles. 2018). Expect conflict is the essential
quality for a leader and manager, by which they can able to manage and
solve all the conflicts between the employees in a very productive manner.
Leaders should have a commitment quality. It will help them to
decide their mission and vision accordingly. An effective leader of the
Easy Jet organization will helps to achieve its goals by performing their
technical skills and management quality.
Training and Development
1) In every organization trained and developed employees are very important.
Training and development in the Easy Jet organization improves the
effectiveness of the company’s operations. Training and development is a
major part of management and performance system (Wild. 2017). Proper
training and development helps the organization to enhance their productivity
and maintain quality standards. It increases the organizational flexibility and
stability. It improves the employee’s performances and enhances their skills.
It encourages the Easy Jet’s staffs towards the globalization and changes.
Appropriate training and development programs decreased the plane accidents
and errors. It also increases the employee’s confidence and motivates them towards
the new techniques and development. It helps to develop new strategies and implement
changes accordingly. It also decreased monitoring and supervisory activities; it can
reduce company’s extra expenses. Advance traing and development programs help to
develop safety standards. It assists the employees of Easy Jet by improving their
practices of handling plane’s equipment (Ahmed and et. al., 2018). With the training and
development, company and employees get various ideas and thoughts to implement
and also they get many approaches to execute all the complex tasks and operations.
2. Theories of training and development

a. Theory of reinforcement- The reinforcement theory focuses on the learning
attitude and behavior of an individual. It forced the employees or staffs to
learn something new and innovative. This theory is also suggested that leaner
should have to take necessary actions to generate positive outcomes for the
company’s success. It encourages that training and development programs
must be aligned with the Easy Jet’s objective to achieve it successfully. In the
organization, training and development should be indulged with human
resource practices.
b. Theory of social learning – This theory develops a new and unique thought
of learning process. It says that the social learning can be increases by the
surrounding people. This theory is also known as observation learning and its
focuses on to understand the different human behavior (Schaltegger, Burritt and
Petersen. 2017). Social learning totally depends on the surroundings and
environment of organization. Theory of social learning focus on mental states
of a person and that plays an integral role in learning procedure.
c. Cognitive learning theory – Cognitive learning theory says that in the
learning procedures learners should have to be alert to enhance their skills,
memories, interest, knowledge etc.
3. Recommendations on the needed skills, knowledge and behavior by
management for effective training and development
Easy Jet organization should have to take essential actions to implement
effective training and development programs in their company to upgrade
employees or staffs. Firstly, the company should have to perform
assessment according to their areas such as assurance of quality of
service, employee satisfaction, service department, education of
employees etc (Ashdow. 2018). The company should also arrange an
expert to manage training and development programs time to time. The
company should encourage new process under the training development
related to online program. Easy Jet Company should have to conducted

new training development program to improve employee’s knowledge and
skills.
In the training and development program company should have to
include overall strategy and management programs (Wilton. 2016). Easy
Jet should have to conducted online testing programs to check the
employee’s knowledge and improve them accordingly. In the training and
development function it is very necessary that the design of training
program more attractive. It is essential to set up a specific benchmark of
employee’s performance in the training and development. For effective
training and development, company must have to follow the steps or
guidelines of training accordingly (Sparrow and Cooper. 2017). With the proper
training and development programs company can increase their
employee’s performance and skill such as leadership behavior, team
management, communication management etc.
Talent management
1) Talent management determines as the methodically strategic and organized
procedure of getting the accurate talent and assist them enhance to their core
capabilities to accomplish the organizational objectives. The Main objective of talent
management is to develop, retain and recruit good talent in the company. Human
resource management in the organization focus on that the right qualities and skill stay
with the company for a long time (Avhad and Giri. 2020).
Major elements of talent
management include performance management, learning and motivating, strategic
employee planning, Talent recruit and retention, succession planning, career
development etc. Talent management is an important part of any organization.
Effective talent management helps the Easy Jet Company to hire, recruit, develop and
retain the best superior and talented employees from the job market. It is a constant
procedure that includes retaining and attracting high quality and well employees and
improving their skills or knowledge and also motivating them to enhance their work

performance (Bullock, Haddon and Coppola. 2017). The Major objective of talent
management is to develop a motivated workforce in the Easy Jet Company.
2) Theories of talent management
Talent management models include Acquire, develop, deploy etc.
Acquire- this theory focus on the acquiring of best talent from the job market. It follows
major process which includes employer branding, on boarding, recruitment etc. For the
great development and enhancement of the company, it is essentials to acquire best
employees (Garavan, McCarthy and Carbery. 2017).
Development theory – This theory is mainly focus on to develop best culture at work,
improve workforce planning, retention practices and engagement.
Deploy- This theory says that the company should have to align their goals and
objectives appropriately. It also includes the career path planning, performance
management, development and learning.
3) Recommendations on the needed skills, knowledge and behavior by
management for effective talent management
For the effective talent management Easy Jet organization must have to conduct
an effective workforce planning, strategic plan, recruiting, executive coaching,
recognition programs, inclusion and diversity, goal and objective alignment,
engagement and also retention. Effective talent management plays a crucial role in the
organization. The management of the company should have to plan their work structure
to optimize staff performance (Ferndale, Mayrhofer and Brewster. 2018). Company should also
have to take necessary actions to improve its hiring techniques and encourage the
managers to develop employee’s performances.
Effective Talent management in the organization requires increasing employee
engagement band cultural connections. They should also have to focus on retain top
and best talent from job Market. Effective talent management improves the employee’s
performance and work efficiency. It can also encourage them towards the achieving

company’s goals and objective effectively. The effective talent management directly
affects the standard and level of the organization.
CONCLUSION
From the above report, it is concluded that the effective People management is
most important in every organization because it manage whole human operations in the
company. Talent management includes the many process of talent optimization,
retention and acquisition with the providing regularly guidance and advices for the
employees and organization. Best management support and control for the whole
business. People management is also known as human resource management. It
includes employees behave, work, attitude towards the company’s operations,
engagement in the work and success at work. The effective people management in the
organization creates best culture and environment in the Easy Jet Company. People
management in the organization includes recruitment management, leadership and
management, training and development, Talent management. All that areas plays a vital
role in the organization. Without these company can’t perform appropriately. The
effective management and leadership, talent management, effective training and
development are the backbone of every organization.

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