Accommodation Services in the Hospitality Industry

Managing Accommodation
Services
PART A

Table of Contents
 INTRODUCTION
 Varied types of accommodation services found within sector
 Distinguish between non-commercial and commercial businesses
 Different forms of ownership applicable to accommodation services
 Classification and grading systems, role play when guests look for and book accommodation
 Role played by online review
 Function of front office with reference to three different types of accommodation provider
 Key roles of front office department in meeting organization business objectives
 CONCLUSION
 REFERENCES

INTRODUCTION
 Hospitality industry is the wide sector that is accountable for offering primarily accommodations and
food services in places such as resorts, amusement or theme parks, hotels and conference centers.
 It is one of the fastest growing and progressing sectors of economy of recent time today.
 It is a wider category of fields within different types of service industry operating and managing their
business that includes event planning, transportation, restaurants and lodging.
 It helps through generate high revenue for local economies directly when visitors spend money in
restaurants, hotels and entertainment venues.
 The current presentation is based on Marriott hotel operating chain of hotels across UK.

Varied types of accommodation
services found within sector
Breakfasts & bed-
 B&B is one of the accommodation services that sector provide to number of consumers according to this
needs and requirements.
 Bed and Breakfasts is the best service people can utilize any time, it offers overnight stays and breakfast in
early morning.
Hotels-
 The most essential and obvious form or services of accommodation sector that falls within hospitality
industry.
 Hotels provide to guest who require longer term and overnight stays.