(PDF) The developing manager

The developing
manager

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Different type of management styles....................................................................................1
1.2 Discuss leadership characteristics.........................................................................................2
1.3 Communication processes in selected businesses.................................................................2
1.4 Analyses organizational culture and change in selected businesses.....................................3
TASK 2............................................................................................................................................4
2.1 Own management skills and performance............................................................................4
2.2 Analyses personal strengths, weaknesses, opportunities and threats....................................5
2.3 Set and priorities objectives and targets to develop own potential.......................................6
TASK 3............................................................................................................................................6
3.1 Lead and motivate a team to achieve an agreed goal or objective .......................................6
3.2 Justify managerial decisions made to support achievement of agreed goal or objective and
recommendations for improvements...........................................................................................7
TASK 4............................................................................................................................................8
4.1 Discuss the own managerial and personal skills will support career development..............8
4.2 Review career and personal development needs, current performance and future needs to
produce development plan .........................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
The developing manager is a main part of organization that improves the skills and
knowledge employee which is helpful for business functions and operations in the organization.
This is the best process that involves in different areas such as development and training of
employee, social improvement, leadership style, traditional culture etc. this report will determine
different management style that can be handle by Manager. The organization maintains the
services of product in marketplace. They provide the best services to meet all the customer
satisfaction and team member.
It will discuss about the Leadership style and their characteristics while it evaluates the
communication network to analyse the business operations in effectively and efficiently. This
report will discuss the manager that motivates or influence to their staff member towards the
growth and development (Agolla and Van Lil, 2017). This report will analyse to entire business
operations and develop a career plans for the growth of personal and organizations.
TASK 1
1.1 Different type of management styles
The tour and travel industry of United Kingdom is the fastest growing organization that
enhance their business all over the world. For Example- TUI and Thomas Cook is a leading
organization to provide an effective quality of services to their customer (Ramazani and Jergeas,
2015). These organizations are managing all resources in proper manner because with the help of
resources it will increase their productivity and profitability in marketplace. Theses organizations
have different management style to develop and design an effective quality of product and
services. The market trend has been change according to the requirement of customer. There are
various type of Management style discuss in given below:
Management style is very important for organization which manager take important decision
regarding the business development (Bain and Taylor, 2017). This is the best style to take all
decision by manager independently. Autocratic management style is essential for organization to
controlling the management operations in proper manner. Communication is one way process to
encourages their employee related the new ideas and innovations. TUI is use the autocratic style
to control the enterprise process in proper manner they also taking the decision. TUI organization
is very helpful for managing their hierarchical structure and their business process with the help
of contingency approach. This approach is applicable on the basis of situations.
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Management is very important for organization in which the manager reach to its final
decision and he is only person that responsible for taking a right decision. There are various type
of style such as collaborative style, consultative and participate style. This is the best and
versatile style. Manager is playing an important role in the business process to handle all the
activities effectively and efficiently. Thomas Cook is used the democratic style because all the
decision are taking by the manager and It will reach at their final decision. This leadership style
is important for decision making. I am working as a senior executive to manage the business
operations and functions effectively and efficiently.
Management style is highly skill employee manage the entire business in proper manner
(Welch and Welch, 2018). I have an efficient skills and knowledge to provides the best services
and all the important decision taken by staff member that would be handle the business
operations and functions. Being a manager, there are lot of responsibilities to manage the
business operations. I face many challenging issue in the Thomas cook but I always maintain the
services and facilities in front of customers.
1.2 Discuss leadership characteristics
Leadership style is essential for organization to improve the performance of business as
well as employee. Leader is the person has power to control the business operations and other
employees (Modisane, 2018).
Honesty- This is the main characteristic of leader because they have capabilities to
arrange all the facilities and services. In Thomas cook, they have good leader and honest towards
the organization. TUI, they have intelligent person to manage the business operations and
functions in proper manner.
Consistency- A leader has consistently gained all credibility and respect to Thomas
Cook because it is essential part to perform their task in effective ways. In TUI, they have
Manager to plans an effective strategy for improve the business activities with the help of
consistency. In this way, it will increase their respect in the global marketplace. Thomas cook is
also use the democratic leadership style to manage the business operations and functions and
taking the right decision. (olden, 2016).
1.3 Communication processes in selected businesses
According to Thomas cook, the tour and travel organization is a leading organization to
managing their planning and services according to the requirement of customers. Most of the
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consumers has change their demand because there are already various competitor present in
marketplace that provides the best product in very efficient ways. This is the best process to
interact with the other employee as well as management system (Brauwand Giles, 2018).
According to analysis, Thomas cook is also use different communication process to send the
information with the help of medium. In this way, it also maintains the coordination between
staff member and manager.
Verbal communication – this is the best part of communication medium to transmitt the
information. TUI and Thomas Cook are both use communication platform which is helpful for
interacting for one person to another.
Verbal communication is classified in two ways:
Oral communication – this communication is the medium to speak with the help of
different medium such as telephonic, television etc.
Email – This is the most important communication platform to offering many types of
important information to their staff member. According to Thomas cook, they are suing different
platform to share the information and provide the guidance to their employee. This is the best
medium to increase their value in market and they impact on positive in the tour and travel
industry. This process provide the details of specific employee and resources that require for
business process.
Written- This is the traditional method to sharing the messages and information to their
staff member with the help letter, articles, notice etc. Thomas Cook is also using traditional
method to sharing the information to their middle, upper and lower level staff member. For
example- Thomas cook is using this method to sharing the information through common news-
letter (Mitchell, 2018). It is very effective way to communicate with the consumer in order to
offering many services.
Formal communication- this communication is medium to follow some rules and regulations,
principle while transmitting the messages. Thomas Cook and TUI are used this communication
medium at the time of meeting and conference.
Meetings- This is the main method of organization to maintaining and developing their
business and also communicates with their employees. This is formal interaction with the client
and employee for particular topic and project related discussion. Thomas cook is using this
method to communicate with the managers, staff member as well as supervisors. They provide
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all guidance related resource allocation, working culture, employee motivation and performance
evaluations.
1.4 Analyse organizational culture and change in selected businesses
Thomas Cook is a leading organization that provides large number of services to their
customer according to the need of clients and trends (Sanderand Caza, 2015). It will manage all
the business activities and taking right decision towards the development and growth. All the
innovative ideas should be implementing in the form of structure because it maintains all the
require resources that increase the profitability in marketplace.
The organization culture is based on the targets and locations so that customer attract
towards the deals that providing by company (Delaney and Beecham ,2017). It also updating and
managing their product and services in proper manner. Thomas cook build an effective and
friendly environment to the employee to do their best work for growth and development. For
Example- Thomas cook is the fastest growing organization that provides all essential resources
and guidance to their staff member to encouraging towards their work and objectives. This
organization follows some rules and regulation to increase their business all over the world. They
maintain the healthy relationship with employee and build coordination to staff member of
Thomas cook (Lotfullina and Khazipov, 2018). There are different factors that has to force
changing their working culture such as economic and demographic that directly impact to the
management process. The organizational culture and management change both are interrelated to
each other. Thomas Cook and TUI are different culture and management system. They are
adopting to change their culture. These organizations are motivated to their employee use new
technology in order to increase the business process all over the world.
Introduction
This task is discuss about the different type of management skill which is helpful for improve the
performance of organization. It also analyses the strength and weakness of Thomas cook and
TUI.
TASK 2
2.1 Own management skills and performance
There are various type of skills and knowledge require managerial role and task in
proper manner. This is useful for enhance their personal knowledge and skill because it is
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helping for understand the requirement and need of business. There are different skills required
of business development.
Personal skill- This skill is important for manager because it motivates, interpersonal
skill and communication. I have interpersonal skill to easily connect with any person in effective
way. I easily share all the details and information to the stranger because of my friendly
behaviour of anyone. This is important skill of manager to handle the business operations in
proper manner. Being a manager, I have responsibility to manage the business operation with the
help of personal skills.
Leadership skill- I believe that I have an effective leadership quality and I easily handle
any critical situations in proper manner. This is the aspect of managerial skill that maximize the
performance of business activities. I am also part of project and lead the entire team because of
my leadership skills. I have lot of responsibilities towards the project and other team member.
Planning skill- I ready plan my work or task and develop an effective time schedule to
complete the task on time. It is very important for organization to complete their task on time
because client wants project on time. I will put all efforts towards the project and increase their
productivity in marketplace.
Creative skill- I have ability to easily understand the innovative ideas that can be
implements towards the organization. Some times, this is very challenging issues or problem
occurs in front of me. I can handle all situations in proper manner. The manager of organization
in order to manage the challenging issues and resolve them.
2.2 Analyse personal strengths, weaknesses, opportunities and threats
There are various opportunities, strength, threats and weakness in the organization as
discuss in given below:
Strength- My biggest strength is communication skill because being an effective
communication skill, In Calyton Crown Hotel, I easily interact with other people to sharing the
information, messages easily. Even I also understand the need and requirement of business as
well as customer. This strength is very helping to me overcome all challenging issues that
generate at the time of executions. I have high confidence level to easily deals with any
situations to finding the right solutions.
Weakness- My major weakness is that when I want every thing in perfection and
someone has done their best work for growth and development. I putting some extra efforts and
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pressure towards the growth and development. Being a leader of Calyton crown hotel, some
times, I aggressive due to incomplete task that does not like us.
Opportunities- One opportunity enhance my career as well as my knowledges and skills.
My education will help me to explore their knowledges towards the growth and development. I
have lean many things in my life. According to Calyton hotel, Being manager it helps me to
increase their capabilities and becoming very successful in my life. The manager always
provides the important information related the product and business. They have responsibilities
to managing the business operations in proper manner.
Threats- The corporate industry is extremely very challenging and difficult because of
competition level in market. I also face so many problems in my life but never disappointed. My
strength remove all the threats because of their ability and capabilities. There are various threats
which arises in the business environment for the cited organisation, these threats can be new
entrants, substitutes products and services in the market, high competition in the global
marketplace, low employee retention etc. I observed that there are various new hotels which are
entering into the hospitality industry which are providing similar services to the customers, this
is a major threat for Calyton hotel.
The hotel needs to overcome this risks or threats by offering attractive services to their
customers at low prices to increase the sales as well as profit in the market. The organisation can
also introduce innovative facilities or services to their customers for attracting more and more
customers.
2.3 Set and prioritise objectives and targets to develop own potential
I develop my skill and potential converted into the strength which make sure that I learn
many things to develop my skill for growth and development. I don't face problem in my work in
the future. There are some important goals that require for business development. I have
developed and set the specific achievable, time-bond, measurable and achievable etc.
My main objective to completed my task in proper manner and understand the business
need to fulfil in effective ways. The leadership quality is important for development to enhance
their business operations and functions.
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INTRODUCTION
This task will discuss about the different motivational to the employee to achieve their
goals and objectives. This is also Justified managerial decisions made to support achievement of
agreed goal or objective and recommendations for improvements.
TASK 3
3.1 Lead and motivate a team to achieve an agreed goal or objective
According to the modern business, employee has more capabilities and skills to easily
understand the need and requirement of business operations. As compare few year back, the
employee does have much efficient to handle their task in proper manner. The style and
behaviour of manager is very important to improve the employee skills and always motivate
towards the growth and development. The most important issues is lack of motivational because
the employee easily demotivated to their job and works and it is not good for organization. Most
of the organization is conducting a motivation seminar, speech that are helping to employee to
self motivate and focus on their targets. Manager and leader are important person that influence
to their team member ans satisfied with their job and work. The internal motivational program is
very powerful as compare to external because external motivational is mainly focused on bonus,
incentives and promotions etc.
Motivation is the best part of organization to making for the use of measure their goals
and targets towards the organization. According to Thomas cook, I am manager of this
organization and lead his agency. It mainly focuses managing the business functions and
operations in effective ways. I also motivate to the team and encourages for employee to putting
their best efforts for growth and development.
I start my career and it observed that most of the employee are not maintaining the
business process of long term. The main reason is that when the most of the customer are not
dissatisfied to their services because of organization procedure, unfriendly behaviour and policy
etc. Manager and Leader have important role to always keep high their motivation and increase
their operations and functions of business. The manager implements their new ideas and
motivational theory at their work place to designing and encouraging the people to participating
in decision -making process. Thomas Cook earning a maximum profit and establish successful
organization all over the world. For growth and development, it is requires for company to fulfil
the need of clients. I personally feel that the working environment is most important for growth
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because the person freely putting their new ideas and planning an effective strategy for solving
the problem in effective manner. I start my career at the low level to keeping trying to achieve
their goals and targets in my life.
3.2 Justify managerial decisions made to support achievement of agreed goal or objective and
recommendations for improvements
It is the important responsibility towards the staff members that are providing friendly
and healthy working culture therefore, they enhancing their role and responsibilities towards
their brand value and jobs. Freedom is essential for every people to think beyond the goals that
provide the loyalty and trust to their employee. Loyalty is important to creating an effective
business environment increase their values in marketplace. Being a leader, there are so many
responsibilities to manage the business operations in proper manner. I will check all the
operations and have responsibility for looking all the business functions that generate in market,
If there any issues generate that resolving problem in effective ways. I also motivate and
influences to their employee.
I will deal with the business operations to performing various functions for growth and
development. I made case study to finding the actual information of issues that has faced in the
business process and it also identifies the issue behind the critical situation. The autocratic
leadership is the best style that helping to resolve the business problem in proper manner. For
Critical situation should be resolve by manager. I had explored my knowledges and skill towards
the growth and development. This knowledge has no limit that putting some innovative ideas in
leadership theories. This theory is very important to handle the situations in proper manner. For
the business development and growth, the manager and leader is applied some effective
strategies to increase their profitability and productivity in marketplace.
They establish a healthy environment to motivate the employee towards their objective.
For being a manager or leader, there are many responsibilities to handle the situations in
effective ways. Manager builds a good relationship with the employee and sharing the important
informations related the product and services. I have experience to easily finding the best product
that is good for customer and promoting their services in proper manner in-front of the
consumer. I personally experience that employee satisfaction is very important for organization
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which it will increase their sales and productivity in marketplace. Most of the cases, I discuss
about to change their leadership style for growth and development.
INTRODUCTION
Managerial learning is very important role in the business operations for individual
employee that has enhancing their skills and knowledge for growth and development. For
development, the organization is use Blake Mouton technology that would be helpful for
understand the leadership style to analyse the personal and managerial skill for growth.
TASK 4
4.1 Discuss the own managerial and personal skills will support career development
As a general manager of Clayton hotel to determines the entire the strength and
weakness of business logics. For analysis, it finding that motivational is the biggest strength of
leaders to influence to their employees towards the goals and objectives. The second thing is
financial profit, this is also very important part to balance their personal life as well as
professional and marination the coordination between them. I encouraging to the people to
increase their satisfaction and gaining lot of money. Some times, suddenly face issues regarding
the business so that to applied the new approaches to improve the style of process and employee.
For improving the performance employee is essential because it will help to supporting the
customer and maximizing the growth and development. Each and every organization planning
strategies but always think in his mind to balance the relationship with management and
employee. A good relationship is essential for successful organization. It is important that one
customer satisfaction increases more customer towards the organization. I always try to enhance
their business for growth and development.
4.2 Review career and personal development needs, current performance and future needs to
produce development plan
For the growth and development, it will determine the both personal and professional in
the development. These are important factors that provides equal rights to their employee. They
are finding the right skills that would be helpful for performing a task in proper manner. Each
and every organization has require checking the performance of business and employee. It also
improves the knowledge and skills for employee. Carrier development plans are conducted to
improve skills of individuals. It provides technique to manage work, leisure and different
activities of life. It provides structure for personal development. There are different goals that
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individual aspire for. These goals can be long term, short term and mid term. Different skills help
in growth of career. Mangers have different skills like communication, thinking, learning,
decision making, etc. These skills can be improved using different business resources. They
provide manager to fully utilize there potential. Activities are also conducted by organization for
growth and development. This involves person creating plans and strategies to improve
themselves. This is lifelong concept, that require decision making in every step.
Table 1: Career Development Plan
Goals Skills resources activities status
Long term Communication Preparing
presentation,
conducting
listening activities
Improving
behaviour
Ongoing.
Mid term thinking Conducting
critical thinking
activities
Adaptability Ongoing
Short term learning Web based
technologies
opportunities Ongoing
Personal development plans are conducted improve personality. I lack in communication skills, I
am not able express my thoughts and opinions clearly. People often misunderstand my words
and emotions. If I want to become successful manger in the future, then I need to work on my
communication skills. There different ways which can help me to develop communication skills.
I can join vocational classes to improve my skills. These classes conduct different activities to
enhance communication skills. Presentation is another way that can improve my communication
skills. This give courage to speak in-front of group. Effective listening is another important part
of communication. I can perform different listening activities to enhance my communication
skills. I also lack in thinking, I can not critically think and analyses situations. This skill can be
improved by performing mediation, this exercise increase concentration power. To improve
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thinking skill it is very important to have stable mind. I can perform different breathing exercise
to increase my thinking ability. It is very important for manger to do critical thinking. I can not
properly learn from situations, as I have problem in learning new things. I can improve this skill
from different web based technology. Learning is very important process and I should undertake
different activities to improve it. I am very short tempered and I response very rudely people. I
need to improve my behavior. I need to be more polite, so that people can share there opinions
with me. I need to be more responsible and complete work on time. As a manger I need to be
very quick in decision making activities. Many big opportunities will come in my way, I need to
grab them and implement them. I am very flexible in adapting new technology. Flexibility can be
increased if individual have open mind and do not oppose to change. I have positive in nature,
which help me to remain clam even in difficult situations of life. I have to learn from every
problem.
CONCLUSION
This report is determines the management style and leadership style that are very helpful
for organization to managing the business operations and functions. Being a manager, they have
lot of role and responsibilities to handle the situations in proper manner. They try to influence or
motivate to their employee to enhance their business all over the world. As per discussion, it
concludes that there are different communication skills to interact with the employee and other
people. For advancement of technology, it is very helping for increase their profit rate in
marketplace. A leadership skill is the essential for organization to putting a new idea for
development and that implementing this idea in business process and functions. This report is
analysed weakness, strength, threats and opportunities in the business. They maintain the healthy
relationship with employee and build coordination to staff member of Thomas cook. There are
different factors that has to force changing their working culture such as economic and
demographic that directly impact to the management process.
REFERENCES
Books and Journals:
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