The Effect of e-Supply Chain Management Framework in the Retail Supply Chain
Added on 2023-01-05
38 Pages13337 Words80 Views
THE EFFECT OF THE E-
SUPPLY CHAIN MANAGE-
MENT FRAMEWORK IN
THE RETAIL SUPPLY
CHAIN
SUPPLY CHAIN MANAGE-
MENT FRAMEWORK IN
THE RETAIL SUPPLY
CHAIN
Table of Contents
CHAPTER 1: INTRODUCTION....................................................................................................4
1.1 Background............................................................................................................................4
1.2 Aim and Objectives...............................................................................................................4
1.3 Research Questions................................................................................................................5
1.4 Rationale................................................................................................................................5
1.5 Significance...........................................................................................................................5
1.6 Dissertation Structure............................................................................................................6
CHAPTER 2: LITERATURE REVIEW.........................................................................................8
Theme 1: Overview of the emergence of e- SCM practices and its evolution............................8
Theme 2: Contribution of e- SCM towards the better management practices in retail sector...10
Theme 3: Challenges raised in the implementation of e-SCM in retailer firms........................12
Literature Summary...................................................................................................................13
CHAPTER 3: RESEARCH METHODOLOGY...........................................................................15
Research type.............................................................................................................................15
Research Approach....................................................................................................................15
Research philosophy..................................................................................................................16
Research design.........................................................................................................................16
Data Collection..........................................................................................................................17
Data analysis..............................................................................................................................17
Reliability and validity..............................................................................................................18
Ethical considerations................................................................................................................18
Research Limitations.................................................................................................................18
CHAPTER 4: DATA ANALYSIS................................................................................................20
Theme 1: Analysis of Morrison’s regarding e-SCM and information system architecture......20
Theme 2: Implementation of e- SCM SI in Morrison’s............................................................22
Theme 3: Use of SI in Morrison’s, its infrastructure and implementation benefits..................24
Theme 4: Challenges in implementation of e- SCM.................................................................26
CHAPTER 5: CONCLUSION AND RECOMMENDATIONS1500...........................................29
REFERENCES................................................................................................................................1
CHAPTER 1: INTRODUCTION....................................................................................................4
1.1 Background............................................................................................................................4
1.2 Aim and Objectives...............................................................................................................4
1.3 Research Questions................................................................................................................5
1.4 Rationale................................................................................................................................5
1.5 Significance...........................................................................................................................5
1.6 Dissertation Structure............................................................................................................6
CHAPTER 2: LITERATURE REVIEW.........................................................................................8
Theme 1: Overview of the emergence of e- SCM practices and its evolution............................8
Theme 2: Contribution of e- SCM towards the better management practices in retail sector...10
Theme 3: Challenges raised in the implementation of e-SCM in retailer firms........................12
Literature Summary...................................................................................................................13
CHAPTER 3: RESEARCH METHODOLOGY...........................................................................15
Research type.............................................................................................................................15
Research Approach....................................................................................................................15
Research philosophy..................................................................................................................16
Research design.........................................................................................................................16
Data Collection..........................................................................................................................17
Data analysis..............................................................................................................................17
Reliability and validity..............................................................................................................18
Ethical considerations................................................................................................................18
Research Limitations.................................................................................................................18
CHAPTER 4: DATA ANALYSIS................................................................................................20
Theme 1: Analysis of Morrison’s regarding e-SCM and information system architecture......20
Theme 2: Implementation of e- SCM SI in Morrison’s............................................................22
Theme 3: Use of SI in Morrison’s, its infrastructure and implementation benefits..................24
Theme 4: Challenges in implementation of e- SCM.................................................................26
CHAPTER 5: CONCLUSION AND RECOMMENDATIONS1500...........................................29
REFERENCES................................................................................................................................1
CHAPTER 1: INTRODUCTION
Topic: To analyse the influence that e- supply chain management framework has in the
management of retail companies of UK and their supply chain management. A study on
Morrison’s.
1.1 Background
sThe concept of e- supply chain management basically indicates the integration and use of
internet and online services in order to manage the manufacturing activities and carry out
flawlessly the process of converting raw material to finished products. The retail industry of UK
is very extensive and addresses multiple requirements of the customers by meeting their various
needs accordingly. Recently, there are multiple organisations which have integrated their supply
chain operations with the online networks and mediums where they are used to cater to the
requirements of the customers in a better manner and also increase the efficiency and
organisation of the entire system altogether (Schniederjans Curado and Khalajhedayati, 2020).
This dissertation basically aims to analyse that how the overall supply chain management gets
facilitated by the use of internet and other online services especially in the retail sector
specifically of UK. Further, in this dissertation, the technological advancement aspect will also
be discussed and analysed accordingly. This will indicate the use and implementation of e- SCM
as a key strategic tool for improvement and better implementation of systems and techniques.
The dissertation study will mainly help in analysing the implementation of digital aspects in
SCM and its critical contribution.
1.2 Aim and Objectives
Aim:
To ascertain the impact of e- supply chain management towards the overall management
and facilitation in Morrison’s.
Objectives:
To evaluate the emergence of e- SCM and its implementation.
To understand the contribution of e- SCM has towards the management functions of
Morrison’s
To identify the challenges that arises in the implementation of the e- SCM strategy in
Morrison’s.
To recommend appropriate solutions or strategies based on the challenges identified.
Topic: To analyse the influence that e- supply chain management framework has in the
management of retail companies of UK and their supply chain management. A study on
Morrison’s.
1.1 Background
sThe concept of e- supply chain management basically indicates the integration and use of
internet and online services in order to manage the manufacturing activities and carry out
flawlessly the process of converting raw material to finished products. The retail industry of UK
is very extensive and addresses multiple requirements of the customers by meeting their various
needs accordingly. Recently, there are multiple organisations which have integrated their supply
chain operations with the online networks and mediums where they are used to cater to the
requirements of the customers in a better manner and also increase the efficiency and
organisation of the entire system altogether (Schniederjans Curado and Khalajhedayati, 2020).
This dissertation basically aims to analyse that how the overall supply chain management gets
facilitated by the use of internet and other online services especially in the retail sector
specifically of UK. Further, in this dissertation, the technological advancement aspect will also
be discussed and analysed accordingly. This will indicate the use and implementation of e- SCM
as a key strategic tool for improvement and better implementation of systems and techniques.
The dissertation study will mainly help in analysing the implementation of digital aspects in
SCM and its critical contribution.
1.2 Aim and Objectives
Aim:
To ascertain the impact of e- supply chain management towards the overall management
and facilitation in Morrison’s.
Objectives:
To evaluate the emergence of e- SCM and its implementation.
To understand the contribution of e- SCM has towards the management functions of
Morrison’s
To identify the challenges that arises in the implementation of the e- SCM strategy in
Morrison’s.
To recommend appropriate solutions or strategies based on the challenges identified.
1.3 Research Questions
The research questions for the dissertation study can be identified as follows:
How can the emergence and implementation of e- SCM can be mapped?
What is the contribution of e- SCM towards better management practices in Morrison’s?
What are the different implementation challenges of e- SCM?
Which solutions can be recommended accordingly based on the challenges identified in
Morrison’s?
1.4 Rationale
The dissertation topic that has been selected helps in gaining the necessary insight
regarding the optimisation of sales, revenue, increase in efficiency etc. of the organisation by the
implementation of electronic SCM practices and techniques (Reza-Gharehbagh and et.al., 2020).
The research issues being discussed here are related to application of e- SCM practices in the
retail industry and how the key aspects will influence the overall working pattern and efficiency
of the organisation. This research issue will mainly help in understanding what are the key
factors that are affected by e- SCM and how the management of Morrison’s will lead to better
policies for meeting the customer needs. The research issues will also focus on the technological
advancement in Morrison’s where the recent policies that have been adopted will be key
highlights of the research. Further the reason that this research has been selected now is because
of the fact that in the recent times, the technological integration and advancement has increased
diversely and this has also influenced the overall practices in the organisation. It has become
important to understand how different factors and their implementation lead to the overall
betterment in the work efficiency and productivity (Meherishi, Narayanaand Ranjani, 2019).
Mainly, the research will focus on these aspects only and address the concept of e- SCM and the
benefits that arise due to its implementation.
1.5 Significance
The significance i.e. importance of this research can be understood using multiple contexts
and aspects. The research will also help in critically identifying that how the entire process of e-
SCM can be applied in Morrison’s and what are the different aspects that influence the results
and efficiency of e- SCM practices (D'Eusanio, Zamagni and Petti, 2019). The description of the
e- SCM practices will help in understanding that how integration of e- SCM is beneficial for the
The research questions for the dissertation study can be identified as follows:
How can the emergence and implementation of e- SCM can be mapped?
What is the contribution of e- SCM towards better management practices in Morrison’s?
What are the different implementation challenges of e- SCM?
Which solutions can be recommended accordingly based on the challenges identified in
Morrison’s?
1.4 Rationale
The dissertation topic that has been selected helps in gaining the necessary insight
regarding the optimisation of sales, revenue, increase in efficiency etc. of the organisation by the
implementation of electronic SCM practices and techniques (Reza-Gharehbagh and et.al., 2020).
The research issues being discussed here are related to application of e- SCM practices in the
retail industry and how the key aspects will influence the overall working pattern and efficiency
of the organisation. This research issue will mainly help in understanding what are the key
factors that are affected by e- SCM and how the management of Morrison’s will lead to better
policies for meeting the customer needs. The research issues will also focus on the technological
advancement in Morrison’s where the recent policies that have been adopted will be key
highlights of the research. Further the reason that this research has been selected now is because
of the fact that in the recent times, the technological integration and advancement has increased
diversely and this has also influenced the overall practices in the organisation. It has become
important to understand how different factors and their implementation lead to the overall
betterment in the work efficiency and productivity (Meherishi, Narayanaand Ranjani, 2019).
Mainly, the research will focus on these aspects only and address the concept of e- SCM and the
benefits that arise due to its implementation.
1.5 Significance
The significance i.e. importance of this research can be understood using multiple contexts
and aspects. The research will also help in critically identifying that how the entire process of e-
SCM can be applied in Morrison’s and what are the different aspects that influence the results
and efficiency of e- SCM practices (D'Eusanio, Zamagni and Petti, 2019). The description of the
e- SCM practices will help in understanding that how integration of e- SCM is beneficial for the
retail sector companies further detailing that what are the challenges that can arise and how
evaluation practices can also be affected. Another important aspect of this research is that it helps
in indicating that how business process optimisations gets heavily facilitated due to the
integration of the entire manufacturing process with online platforms. The architectural pattern
of the entire systems behind e- SCM and its facilitation of the different components indicates that
what are the different challenges that can arise in the implementation of the electronic SCM
practices in Morrison’s (Chang, Chen and Lu, 2019). The most important aspect however would
be the identification of the entire network system that is to be implemented and the challenges or
consequences that arise accordingly.
1.6 Dissertation Structure
The dissertation will be completed in a particular structure following proper chapter
distribution:
Chapter 1: Introduction
In the introduction chapter i.e. chapter 1, overview of the research will be presented and the aim,
objectives and research questions that will help in achieving the key objectives that have been
developed for the research. The rationale behind selection of the research topic and its
importance i.e. significance was also highlighted and presented accordingly.
Chapter 2: Literature Review
This is the second chapter of dissertation and in this the earlier published research
articles, journals, books etc. will be referred. Then, critical analysis will be done on the themes
formulated highlighting the positive and negative aspects accordingly. The existing research gap
if any will also be identified and presented accordingly.
Chapter 3: Research Methodology
In the third chapter, the different research tools that are to be used will be analysed and
presented accordingly and the aspects such as research type, philosophies, data collection
techniques, analysis and sampling will be described in detail relating to the research.
Chapter 4: Data Analysis and Findings
The chapter of data analysis and findings basically uses different data collection
techniques and tools to identify the relevant results and understand the opinion of the selected
sample. Different themes and graphs will be used and presented in order to interpret the data
collected and also use these to present the findings accordingly.
evaluation practices can also be affected. Another important aspect of this research is that it helps
in indicating that how business process optimisations gets heavily facilitated due to the
integration of the entire manufacturing process with online platforms. The architectural pattern
of the entire systems behind e- SCM and its facilitation of the different components indicates that
what are the different challenges that can arise in the implementation of the electronic SCM
practices in Morrison’s (Chang, Chen and Lu, 2019). The most important aspect however would
be the identification of the entire network system that is to be implemented and the challenges or
consequences that arise accordingly.
1.6 Dissertation Structure
The dissertation will be completed in a particular structure following proper chapter
distribution:
Chapter 1: Introduction
In the introduction chapter i.e. chapter 1, overview of the research will be presented and the aim,
objectives and research questions that will help in achieving the key objectives that have been
developed for the research. The rationale behind selection of the research topic and its
importance i.e. significance was also highlighted and presented accordingly.
Chapter 2: Literature Review
This is the second chapter of dissertation and in this the earlier published research
articles, journals, books etc. will be referred. Then, critical analysis will be done on the themes
formulated highlighting the positive and negative aspects accordingly. The existing research gap
if any will also be identified and presented accordingly.
Chapter 3: Research Methodology
In the third chapter, the different research tools that are to be used will be analysed and
presented accordingly and the aspects such as research type, philosophies, data collection
techniques, analysis and sampling will be described in detail relating to the research.
Chapter 4: Data Analysis and Findings
The chapter of data analysis and findings basically uses different data collection
techniques and tools to identify the relevant results and understand the opinion of the selected
sample. Different themes and graphs will be used and presented in order to interpret the data
collected and also use these to present the findings accordingly.
Chapter 5: Conclusion and Recommendation
This is the last chapter where conclusion will be drawn from the research that has already
been completed and the key results will be presented and justified. Further, based on these
appropriate results, recommendations will be made before the company and readers presenting
different solutions against the problems that have been identified.
This is the last chapter where conclusion will be drawn from the research that has already
been completed and the key results will be presented and justified. Further, based on these
appropriate results, recommendations will be made before the company and readers presenting
different solutions against the problems that have been identified.
CHAPTER 2: LITERATURE REVIEW
Literature review chapter in dissertation helps in critically analysing the various research
points that have been presented and discussed where the view point of different authors will be
identified and selected. Based on the different themes that have been developed, viewpoint for
every research will be obtained and positive aspects will be compared with the negative one.
Further, in this section, the previously published articles, journal etc. are detailed and relevant
insight will be gained on the potential viewpoints. Further, these themes will be developed
mainly on the basis of the research objectives that were developed in the introduction chapter.
The critical analysis will mainly help in obtaining the relevant judgement about the previous
research that has already been done and the different aspects of research that were discussed.
Theme 1: Overview of the emergence of e- SCM practices and its evolution
According to the research paper published by Ripanti and Tjahjono (2019), it is evident
that goods, services and information are integrated with online services so that goods and
services will be presented and discussed in a more efficient manner and context. The authors
further state that there are some key players in the maintenance of SCM i.e. manufacturers,
supplier, logistics, customers, distributors etc. The coordination between the different players in
the SCM such as retailers, suppliers, customers and other such parties indicate that whether the
key activities have been successful or not. Further, the authors also state that the coordination of
every party is essential in order to ensure the success of entire organisation altogether.
Further elaborating on this concept, Reza-Gharehbagh and et.al. (2020), have presented in
their research paper that there are three main activities that are necessary to be completed in the
overall supply chain management flow. Product flow, information flow and financial flow are
the three important aspects of this activity flows. Product flow can be ascertained as the moving
or transition of goods from supplier to the customers and in some specific cases good returned
back by the customers as well. Similarly, information flow indicates the transmission of orders
and also getting updates regarding the delivery status of the products manufactured and in
process. Lastly, the financial flow indicates the availability of credit, its terms and conditions, the
payment schedules and terms that have been entered into, consignment details, title ownership
etc.
Also, the research paper published by Nair and Reed-Tsochas (2019), details the multiple
advantages or benefits that have arisen due to the implementation of e- SCM in organisations
Literature review chapter in dissertation helps in critically analysing the various research
points that have been presented and discussed where the view point of different authors will be
identified and selected. Based on the different themes that have been developed, viewpoint for
every research will be obtained and positive aspects will be compared with the negative one.
Further, in this section, the previously published articles, journal etc. are detailed and relevant
insight will be gained on the potential viewpoints. Further, these themes will be developed
mainly on the basis of the research objectives that were developed in the introduction chapter.
The critical analysis will mainly help in obtaining the relevant judgement about the previous
research that has already been done and the different aspects of research that were discussed.
Theme 1: Overview of the emergence of e- SCM practices and its evolution
According to the research paper published by Ripanti and Tjahjono (2019), it is evident
that goods, services and information are integrated with online services so that goods and
services will be presented and discussed in a more efficient manner and context. The authors
further state that there are some key players in the maintenance of SCM i.e. manufacturers,
supplier, logistics, customers, distributors etc. The coordination between the different players in
the SCM such as retailers, suppliers, customers and other such parties indicate that whether the
key activities have been successful or not. Further, the authors also state that the coordination of
every party is essential in order to ensure the success of entire organisation altogether.
Further elaborating on this concept, Reza-Gharehbagh and et.al. (2020), have presented in
their research paper that there are three main activities that are necessary to be completed in the
overall supply chain management flow. Product flow, information flow and financial flow are
the three important aspects of this activity flows. Product flow can be ascertained as the moving
or transition of goods from supplier to the customers and in some specific cases good returned
back by the customers as well. Similarly, information flow indicates the transmission of orders
and also getting updates regarding the delivery status of the products manufactured and in
process. Lastly, the financial flow indicates the availability of credit, its terms and conditions, the
payment schedules and terms that have been entered into, consignment details, title ownership
etc.
Also, the research paper published by Nair and Reed-Tsochas (2019), details the multiple
advantages or benefits that have arisen due to the implementation of e- SCM in organisations
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