The Impact of Digital Technology on Business Activity: A Case Study of Total Solutions Inc.

THE IMPACT OF DIGITAL TECHNOLOGY ON BUSINESS
ACTIVITY
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Table of Contents
Introduction......................................................................................................................................3
LO1: Establishment of project objectives, aims and timeframes on the impact of digital
technology in business activities.....................................................................................................3
Part 1 - Project Management Plan................................................................................................3
LO2: Conduction of small-scale research, data collection and information gathering to generate
knowledge in order to support the project.....................................................................................12
Part 2: Project Log Book In order to gather information three of the mentioned techniques has
been followed in the project and listed in below.......................................................................12
LO3: Presentation of the designed project and appropriate communicate recommendations based
on meaningful conclusions drawn from the evidence findings and/or analysis............................14
Part 3: Performance Review Template......................................................................................14
LO4: Reflection on value gained from conducting the project and its usefulness to support the
sustainable organisational performance.........................................................................................15
Conclusion.....................................................................................................................................16
References......................................................................................................................................17
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Introduction
The project management plan in this study to analyse the impact of digital technology on the
business activities. In this regard, a rapidly growing industry namely Total Solutions Inc has
been considered for the study. In recent years it has been found that Total Solutions Inc is
achieving good profits and stands ahead among the competitors. Technological implementation
is one of the basic advantages of the generated revenue. This project mainly deals with the
implementation of Smart Voice project in the operational sector of the Total Solutions Inc.
Digital technology has transformed the business activities like marketing, operation, HR and
accounting firms. There is a huge change has been observed from traditional methods to the
transformation of technology implementation. The main of this paper is to analyse skills which
are required for project implementation. This paper helps to gain an understanding of problem-
solving techniques, decision making and research activities involved in the implementation of
digital technology in the organisation.
LO1: Establishment of project objectives, aims and timeframes on the impact of digital
technology in business activities
Part 1 - Project Management Plan
Project management:
As per the comment of Kerzner (2017), project management is a practice of planning, initiating,
controlling, executing and closing the work by teams. This in terms meets specific success
criteria and also achieves specific goals of the organisation in the specified time period. The
project management involves triple constraints namely scope, time and costs in its operations
however other involved activities are quality, risk, people and resources (Alam and Gühl, 2016).
Key stages of project management
Project management has been divided into six main categories which are listed below.
1. Project Definition
2. Project Initiation
3. Project planning
4. Project execution
5. Controlling and monitoring
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6. Closure of the project
Figure 1: Key stages of project management
(Source: Created by the Researcher)
Advantages of project management
Project management in an industry gives guidelines, repeatable processes and techniques and this
in term helps to handle the work, available resources and people involved in project (Cicmil, et
al. 2017). One of the basic advantages is related to delivery projects in the efficient and
consistent manner within allocated budget and time. Some of the other benefits are listed below.
 Improves desired results
 Prioritise business resources
 Improves productivity
 Satisfies various needs
 Mitigates risks
 Increase customers satisfaction
 Gains competitive advantage
 Boost bottom line
Initiation of the project and project planning phase:
Refer to project plan template
1. Project Definition
Total Solutions Inc has planned to design the Smart Voice project which in terms helps the
organisation to move forward for initiation of project within the group of Research and
development (Fleming and Koppelman, 2016). This digital technology will have a greater impact
on the business process. This device in terms helps government and private bodies to detect the
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