Construction Projects Relationships and Performance Dissertation
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Added on 2019-10-18
Construction Projects Relationships and Performance Dissertation
Added on 2019-10-18
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The Value and Impact of Respect on Construction Projects Relationships and PerformanceDissertation submitted in partial fulfilment ofMSc Project ManagementFaculty of BusinessDissertation SupervisorJuly-2015ID- 2013000439
DISSERTATION RELEASE FORMStudent Name:Student ID #:Programme:Date:Title: The Value and Impact of Respect on Construction Projects Relationships andPerformanceI warrant that the content of this dissertation is the direct result of my own work and that any usemade in it of published or unpublished copyright material falls within the limits permitted byinternational copyright conventions.I understand that one copy of my dissertation will be deposited in the University Library forpermanent retention.I hereby agree that the material mentioned above for which I am author and copyright holdermay be copied and distributed by The University in abu dhabifor the purposes of research, privatestudy or education and that The University in abu dhabimay recover from purchasers the costsincurred in such copying and distribution, where appropriate.I understand that The University in abu dhabimay make that copy available in digital format ifappropriate.I understand that I may apply to the University to retain the right to withhold or to restrict accessto my dissertation for a period which shall not normally exceed four calendar years from thecongregation at which the degree is conferred, the length of the period to be specified in theapplication, together with the precise reasons for making that application.ID- 2013000439
Table of ContentsAbstract.............................................................................................................................................4Dedication........................................................................................................................................6List of Figures.................................................................................................................................7List of Tables...................................................................................................................................7Chapter One: Introduction........................................................................................................91.1 Background..................................................................................................................91.2 Motivation of the Study..........................................................................................131.3 Research Aim.............................................................................................................141.4 Research Objectives.................................................................................................141.5 Dissertation Structure..............................................................................................15Chapter Two: Literature Review.............................................................................................172.1 Effective Management of suppliers/ subcontractors......................................172.2 The Crucial Role of Relationships with suppliers/ subcontractors............202.3 Respect; Meaning and Definition........................................................................242.4 Respect in the Relationships between Project Parties...................................272.5 Initiating and Developing Mutual Respect between Project Parties;Motivators and Challenges................................................322.5.1 Procurement Methods.............................................................................322.5.2 Dominant and Organization’s Culture.............................................412.5.3 Power Matrices........................................................................................432.5.4 Corporate Social Responsibility (CSR) and Shared Value. ..45Chapter Three: Conceptual Model.........................................................................................48Chapter Four: Research Methodology..................................................................................574.1- Introduction...............................................................................................................574.2- Empirical Context and Sample Selection.........................................................58ID- 2013000439Page 1
4.3 The Projects and Contracts Details....................................624.3.1 Project #1.......................................................624.3.2 Project #2 .....................................................634.3.3 Project #3 .....................................................644.3.4 Project #4 .....................................................654.3.5 Project #5 .....................................................66Chapter Five: Interviews, Data Analysis, Results and Discussion...............................675.1- Introduction:.............................................................................................................675.2: Case-studies; Interviews and Findings:............................................................685.2.1 Case-study #1 (Project #1)...................................................................685.2.1.1 Aspects and Practices of Respect in the Project #1..........685.2.1.2 Motivators of Respect in the Project #1..............................705.2.1.3 Opportunities of Respect in the Project #1.........................715.2.1.4 Challenges of Respect in the Project #1..............................725.2.2 Case-study #2 (Project #2)...................................................................745.2.2.1 Aspects and Practices of Respect in the Project #2..........745.2.2.2 Motivators of Respect in the Project #2..............................765.2.2.3 Opportunities of Respect in the Project #2.........................765.2.2.4 Challenges of Respect in the Project #2..............................775.2.3Case-study #3 (Project #3)....................................................................785.2.3.1 Aspects and Practices of Respect in the Project #3..........785.2.3.2 Motivators of Respect in the Project #3..............................805.2.3.3 Opportunities of Respect in the Project #3.........................805.2.3.4 Challenges of Respect in the Project #3..............................805.2.4 Case-study #4 (Project #4)...................................................................815.2.4.1 Aspects and Practices of Respect in the Project #4..........825.2.4.2 Motivators of Respect in the Project #4..............................835.2.4.3 Opportunities of Respect in the Project #4.........................845.2.4.4 Challenges of Respect in the Project #4..............................84ID- 2013000439Page 2
5.2.5 Case-study #5 (Project #5)..................................................................855.2.5.1 Aspects and Practices of Respect in the Project #5..........855.2.5.2 Motivators of Respect in the Project #5..............................875.2.5.3 Opportunities of Respect in the Project #5.........................875.2.5.4 Challenges of Respect in the Project #5..............................885.3 Results, Analysis and Discussion across the Five Case-studies.................895.3.1 Respect Issues and Aspects across the Case-studies....................905.3.2 Respect Motivators, opportunities and Challengesacross the Case-studies.........................................................................935.3.3 Comparison and Discussion across the Outputs of theCase-studies and the Conceptual Model...........................................975.3.3.1 Respect Elements and Components..............................................975.3.3.2 Respect Motivators.............................................................................1015.3.3.3 Respect Opportunities........................................................................1015.3.3.4 Respect Challenges.............................................................................102Chapter Six: Conclusion and Recommendations...............................................................1066.1 Conclusion..................................................................................................................1066.2 Recommendations.....................................................................................................108ReferencesAppendices.............................................................................116Appendix A: Interviewees’ profiles in the Case-studies ...........................116ID- 2013000439Page 3
Abstract:Organizations, experts and practitioners have increasingly become more interested in andconvinced of outsourcing and partnering strategies for many activities in their projects andbusiness. Besides, they have become more dependent on other suppliers and contractors inexecuting and handing over their projects. Hence, more focus and attention have been given toarticulate and maintain effective relationships between organizations in the projects for higherlevels of success and stakeholders’ satisfaction.This research asserts the crucial role and the great value of respect in articulating effectiverelationships between the project parties in the construction industry, in general, and in themechanical, electrical and plumbing (MEP) works, specifically. It aims at studying the directrelation between presenting and practicing respectful relationships with the other parties in theprojects and the levels of work performance and projects success. In addition, this research aimsat bridging the gap between the profitable and the ethical trends within the construction industrytowards win-win, effective and respectful relationships that combine high levels of businesssuccess with high levels of human rights and dignity.The researcher, in this paper, discusses many meanings, elements, aspects of respect that clients,owners, contractors, suppliers and subcontractors should keen to practice during theirrelationships in the projects to help in and facilitate achieving their needs and requirements withthe maximum levels of integration, collaboration, benefits and satisfaction and minimum levelsof conflicts, disputes and risks. Moreover, this research asserts the great value of respect ininitiating and articulating effective relationships and approaches between the project parties forbetter work performance and professionalism, in addition to promoting the level of compliancewith human rights, values and dignity.Keywords: Business Relationships, Work Performance, Human Rights, Respect, Code ofConducts, Business Ethics, Procurement, Construction Industry, Project Management.ID- 2013000439Page 4
الخالصةأكثر اهتماما وميلا نحو استراتيجية الشراكة مع غيرهم منوالخبراء في مجال المشاريع واإلدارة أصبحت المؤسسسات .الشركات والمقاولين في مجال األعمال والمشاريع كما أصبحت هذه المؤسسات أكثر اعتمادا في مشاريعها وأعمالها .على مزودي المواد ومقاولي الباطن لذلك كان ال بد من بذل المزيد من االهتمام بكيفية إنشاء والمحافظة على علقاتمن أجل تحقيق مستويات عالية من النجاح فيعمل فعالة وذات كفاءة بين مختلف الشركات واألطراف في المشاريع .المصالحالمشاريع ورضا أتم لذوي المحوري والقيمة العالية للحترام في إنشاء وصياغة علقات عمل مؤثرة وفعالة بين مختلفهذا البحث يركز على الدور .بشكل خاص ويهدف هذا البحث إلىاالطراف في قطاع اإلنشاءات بشكل عام وفي مجال األعمال الكهروميكانيكية المباشر لعلقات العمل القائمة على االحترام في رفع مستوى وكفاءة األعمال في المشاريعتسليط الضوء على الدور .وكذلك في رفع وزيادة نسبة نجاح المشاريع كما يهدف هذا البحث إلى جسر الهوة بين التوجهات الربحية وبين المعاييراألخلقية في مشاريع اإلنشاء من أجل إنشاء علقات محترمة ومؤثرة تؤدي إلى مستويات عالية من نجاح المشاريع في. ظل أعلى المعايير من حقوق وكرامة اإلنسان يبين الباحث في هذه الورقة ويناقش عدة معاني وجوانب وعناصر للحترام والتي ينبغي على أصحاب العمل ووكلئهموالمقاولين ومزودي المواد والخدمات الحرص التام على ملحظتها وااللتزام بها في أعمالهم وذلك من أجل المساهمةوالرضا وأقل مستوى من المشاكلفي تحقيق احتياجاتهم ومتطلبات مشاريعهم بأعلى مستوى من التكامل والتعاون .المرجوة تكشف عن مدى أهمية وقيمة االحترام في تكوين وصياغةوالخلفات والمخاطر هذه الجوانب والممارسات علقات عمل مؤثرة وفعالة ترفع من مستويات اإلنجاز والمهنية في المشاريع وفي نفس الوقت تضمن الرقي بمستوى.االلتزام بحقوق وقيم وكرامة اإلنسان
ID- 2013000439Page 5
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