Barriers of Communication and Effective Strategies: Learn English UK Case Study
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This report discusses the barriers of communication faced by Learn English UK and provides effective strategies to overcome them. It covers theories such as Agenda Setting Theory and Communication Accommodation Theory.
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ABSTRACT Effective communication plays an important role as it help in understanding the information given by an individual to others. It is important for an organisation/ institution to focus on declining the barriers of communication. For this, some communication theories are used such as Agenda setting theory, communication accommodation theory and many more.
Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 Analysis and Discussion.........................................................................................................3 Recommendations..................................................................................................................4 CONCLUSION................................................................................................................................4 REFERENCES................................................................................................................................5
INTRODUCTION Communication is termed as an exchanging of informationormessageamongtwo individuals or more than of it by using communication channels. It is significant for a person to have effective communication skills as it assist in developing relationship with others and also help in gaining understanding about others opinion in a proper manner(Thompson, 2018). There are many barriers arise due to ineffective communication that impact directly on the overall performance of a person. In order to deal with such barriers, it is significant to develop effective strategies so that it can be decline properly. The present report is based on case of Learn English UK which is based in London and Manchester. The school is at present facing many issue because of barriers in communication and impact negatively on students performance. The report will cover different theories of communication and barriers of communication with the strategies to resolve it. MAIN BODY Barriers of communication Cultural barriers– It is one of the main issue as students within the school belong various culture. In addition to this, it is determined that respective school is not able to align as well as understand different culture of students. Lack of channels– It is consider as another communication barrier as it is identify that there is no string Wi-Fi in school. It enable students to communicate with others properly and effectively. Language barriers– In school, students belong from different culture & have different language that male them unable to understand viewpoint of others in an appropriate manner. Analysis and Discussion General theories of organisational communication There are various theories of organisational communication which are used by companies foe enhancing performance and for effective communication as well. The theories is given below in relation to Learn English UK:
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Agenda Setting Theory –This communication theory stares mass media association analyse what does general population undertaken to be worthy. In addition to this, it usually done by deciding the amount which a new story stores. Actor-Network Theory (ANT) –This theory mainly suggest that both humans as well as non-human factors equally impact on success of innovation & knowledge development. In addition to this, it primarily focused in how networks are developed and contribute towards success. So, it is said that both network and an actor is equally responsible for achieving outcomes(Son, 2019). Communication Accommodation Theory –The respective theory describe that it is important for an individual to adjust their own style according to communication styles of others. It is determined that such changes take place in two ways that is verbally & non-verbally(Ololube, Agbor and Kpolovie, 2018). These are termed to as convergence and divergence, herein convergence is used in order to highlight the powerless person and divergence is mainly used by people belong from a group. Thus, these are some of the theories of communication which can be executed in an entity for improving performance and profitability as well. Recommendations The respective school is suggested to execute different effective communication channels so that students can communicate in a proper manner(Selvi, 2019). In addition to this, it is recommended to Learner English UK to install a good and string Wi-Fi network that leads to proper communication. It is important for the senior authorities of school to take feedback from the students so that they can fulfil their requirements and stop them to leave school. It is recommended to develop good relationship with students by focusing on communicating and interactingwith themin a proper manner (Springham and Huet, 2018). Moreover, it is recommended that school should conduct cultural activities as it will help in promoting and making understand to students about different culture which in turn decline cultural barrier. CONCLUSION From the above study, it has been concluded that effective communication is one of essential aspect that has direct impact on performance of an individual and company as well. In addition to this, there are various issues arise because of communication and also there are some
barriers that enables proper communication.It is important for an association to develop an effective strategy and ensure that communication is effectively take place as it help in improving performance and efficiency as well.
REFERENCES Books & Journals Thompson, N., 2018.Effective communication: A guide for the people professions. Macmillan International Higher Education. Son, J.,and et. al.,2019. Content features of tweets for effective communication during disasters:Amediasynchronicitytheoryperspective.InternationalJournalof Information Management,45, pp.56-68. Selvi, M., and et. al., 2019. An energy aware trust based secure routing algorithm for effective communicationinwirelesssensornetworks.WirelessPersonal Communications,105(4), pp.1475-1490. Ololube, N.P., Agbor, C.N. and Kpolovie, P.J., 2018. Effective Communication Processes: The Responsibility of University Management for Enhanced Organizational Justice (OJ). InBusinessEducationandEthics:Concepts,Methodologies,Tools,and Applications(pp. 1060-1082). IGI Global. West, R. and Turner, L.H., 2018.Introducing Communication Theory: Analysis And Appliaction. McGraw-Hill Education,. Springham, N. and Huet, V., 2018. Art as relational encounter: An ostensive communication theory of art therapy.Art Therapy,35(1), pp.4-10.