Employee Satisfaction Survey for Marvel Co

TITLE OF PROJECT
P1) INTRODUCTION
The scope of this project is to evaluate the satisfaction of Marvel Co's employees. Employees will
be surveyed to obtain the required data/information, such as whether the workload is suitable for
their salary, whether the salary meets their qualifications and experiences. The survey will also
gauge employees' initial reaction to a proposed career/salary progression path. The purpose of
the project is to provide a report that includes recommendations, such as recommendations on
how Marvel Co can/should develop strategies to manage employee retention. The project will run
for 10 weeks.
P2) PROJECT MANAGEMENT PLAN
Behind a good outcome of every project is good project management plan. Project management
plan is a blueprint of outlining all the planning of cost management, time management and quality
management and its goal is to be able to provide desired results
(Https://www.newassignmenthelp.co.uk/, n.d.).
Firstly, the project manager will need to develop work breakdown structure. WBS is a breakdown
of everything that the project team needs to deliver and complete (Cohen, n.d). Refer to the
illustrate wbs in Firgure 3 for better understanding.
1) TIME MANAGEMENT PLAN
After wbs is structured, a wise planning schedule will be applied to this project to ensure that all
the planned project tasks are carried out as planned (Time management, 2001). In this plan, you
can see the time allocation plan set for each task on gantt chart.
The project lead will need to develop a gantt chart. The Gantt chart is a chart of the project
schedule, showing the start and the completion time of the project tasks (Grant, 2021). In gantt
chart as per shown in 2.5, the project lead will responsible for measuring and setting the estimated
time required for each task that has been defined. This is to ensure that each task is performed
and completed as planned (Grant, 2021). The project lead estimated the duration of this project is
10 weeks to complete the activities.
After the gantt chart is complete, the project leader will share the schedule with the project team
so that they can confirm and execute the task after the schedule is approved. The schedule then
will be submitted to Scott Summers and Ms. Jean Grey for review, amendment if any and
approval. Refer to Figure 4 to see the gantt chart.

2) COST MANAGEMENT PLAN
Cost plays a vital role to ensure the smooth progress of the project. Hence, a strategic cost
management plan will be implemented in this project. Cost management plan is the process of
planning, estimating, budgeting and controlling the cost required to succeed a particular project
(What is a cost management plan, 2019).
Therefore, the project lead will define cost estimate by subdividing category (i.e., project material,
resources, tasks and etc.). After the cost estimation, the project expenditure plan needs to be
submitted to client for approval. Once the project expenditure plan approved, it will usually be
released in stages according to the progression of the project. By releasing the budget in stages, it
will help to control the usage of the budget and reach its milestones (How to make a cost
management plan, 2020). Shown below is the approved project expenditure plan for 10 weeks: -
NO PROJECT EXPENDITURE RATES TOTAL
1 SALARY
1.1 PROJECT LEAD $100/DAY X 50 DAYS 5,000.00$
1.2 PROJECT TEAM 1, QUALITY OFFICER $50/DAY X 50 DAYS 2,500.00$
1.3 PROJECT TEAM 2, IT EXPERT $50/DAY X 50 DAYS 2,500.00$
1.4 PROJECT TEAM 3, ACCOUNTANT $50/DAY X 50 DAYS 2,500.00$
12,500.00$
2 CONSULTATION FEES
2.1 ADVISORY $50/HOUR X 5 HOURS 250.00$
TOTAL 250.00$
3 REFRESHMENT $40/DAY X 50 DAYS 2,000.00$
2,000.00$
4 MATERIAL, EQUIPMENT, SUPPLIES
4.1 HARD DRIVE $50 X 2 UNITS 100.00$
4.2 PRINTER $123 X 1 UNIT 123.00$
4.3 PAPER $15 X 1 BOX 15.00$
4.4 PRINTER INK $35 X 2 UNITS 70.00$
4.5 STATIONARIES $30 30.00$
4.6 INTERNET $55/MONTH X 2 MONTHS 110.00$
TOTAL 448.00$
5 OTHERS
5.1 MILLEAGE $5/DAY/4 STAFF X 50 DAYS 1,000.00$
5.2 DATA EVALUATION APPLICATION $29.99 X 1 TIME PURCHASE 29.99$
1,029.99$
16,227.99$ GRAND TOTAL
TOTAL
TOTAL
TOTAL
FIGURE 1. APPROVED PROJECT EXPENDITURE PLAN (SOURCE: CREATED BY ME)

3) QUALITY MANAGEMENT PLAN
In addition to time management plan and cost management plan, the quality management plan or
QMP is also an important part of making the whole project management plan complete. The
Quality management plan can be described as the necessary activities or steps or methods that
the project team must perform to ensure that the quality objectives set on the project can be
achieved (How to develop a quality management plan, 2019). Without a proper QMP, a project will
likely result in not meeting customer expectations. Quality check will be applied in this project such
as quality planning, assurance and monitoring. And quantitative research method (i.e., survey) will
also be applied to this project.
In Figure 2 below shown the tailored process / tools of quality check plan for this project, the goal
of which is to meet client expectations that is to understand employees’ satisfactions with their
salaries: -
PROCESS / TOOLS BENEFITS / OBJECTIVES PERSON IN CHARGED APPROVAL BY /
CHECKER
QUALITY PLANNING
WBS IDENTIFIES & ORGANIZE THE REQUIRED WORK PROJECT LEAD
PROJECT MANAGEMENT PLAN HELP PROJECT TEAM TO FOCUS ON THE PROJECT OBJECTIVES PROJECT LEAD & TEAM
PMP: TIME MANAGEMENT & GANTT CHART HELP PROJECT TEAM TO FOCUS ON THE PROJECT OBJECTIVES PROJECT LEAD SCOTT SUMMER
PMP: COST MANAGEMENT PLAN HELP TO CONTROL PROJECT COST ACCOUNTANT OFFICER JEAN GRAY
PMP: QUALITY MANAGEMENT PLAN HELP PROJECT TEAM TO FOCUS ON THE PROJECT OBJECTIVES QUALITY OFFICER & IT EXPERT SCOTT SUMMER
QUALITY ASSURANCE
TO COMPLY WITH THE SET ACTIVITIES
TO AVOID MISTAKES
PERFROM BACKGROUND RESEARCHSUFFICIENT INFORMATION PROMOTES CONFIDENCE IN THE FINDING PROJECT LEAD -
SURVEY CUSTOMER FEEDBACK
CORRECTIVE ACTION SUPPORTED IT EXPERT & QUALITY OFFICER PROJECT LEAD
SURVEY DESIGN & QUESTIONAIRE NECESSARY & UNSENSITIVE QUESTION IT EXPERT & QUALITY OFFICER PROJECT LEAD
EVALUATE DATA AND INFO UPPER MANAGEMENT VISIBILITY IT EXPERT PROJECT LEAD
PREPARE EVALUATION REPORT PROJECT REPORT FOR CLIENT PROJECT LEAD SCOTT SUMMER
QUALITY MONITORING
WALKTHROUGH MEETING WITH SCOTT SUMMER ONCE EVERY 2 WEEKS UPDATE ON THE PROJECT
- PLANNED VS ACTUAL
- PROGRESS
- WHAT TO IMPROVE
QUALITY REVIEW WITH MS JEAN GRAY IN WEEK 3 AND WEEK 7 ( 2 TIMES) DUE DILIGENCE & INFORM OVERSIGHT
SUBMIT FINAL REPORT TO SCOTT SUMMER ENSURE THE REPORT IS OK & OVERALL EXECUTION BEFORE PRESENT TO CLIENT PROJECT LEAD SCOTT SUMMER
PRESENT THE APRROVED REPORT TO LOGAN HOWLETT RESULT OF THE PROJECT AND SOLUTION PROJECT LEAD LOGAN HOWLETT
QUALITY ASSURANCE CHECKLIST QUALITY OFFICER PROJECT LEAD
FIGURE 2. QUALITY PLAN (SOURCE: CREATED BY ME)

P3) WORK BREAKDOWN STRUCTURE AND GANTT CHART
1) WORK BREAKDOWN STRUCTURE FOR MARVEL CO.

2) GANTT CHART FOR MARVEL CO.
M1:
Milestone plan , the main task when i
Communication plan
risks plan

P4) BACKGROUND RESEARCH & RESEARCH METHODOLOGY
1) BACKGROUND RESEARCH
The main purpose of this project is to evaluate on how Marvel & Co can manage its employee
retention. Hence, the background research will be based on employee salary satisfaction, job
satisfaction and career advancement at Marvel & Co. The main purpose of this background
research conducted is to justifies my finding with other authors.
1.1) SALARY SATISFACTION
Salary satisfaction is the most important issues for employees. The reason why it is so
important is that it will also satisfy their financial needs. When employees are dissatisfied
with their salary, changes in attitude and behaviors may be affected. Therefore, it is very
important to pay attention to this matter because it can lead to unnecessary problems, such
as employee turnover intention and will affect the employee’s performance. For example, if
employees are unhappy and demotivated because of salary dissatisfaction, which can
affect their performance and can lead the employee to look for other jobs, and the company
will have to find replacements which will waste their time and costs. In a research,
Heneman and Judge (2000) found that the study clearly shows that salary dissatisfaction
can have huge and adverse impacts on the performance of many employee. For example,
when employee unhappy with wages can reduce investment in work, boost stealing and
lead to staff turnover (Greenberg, 1990; Miceli and Mulvey, 2000; Currall et al., 2005). As
per Hung-Wen & Mei-Chun (2014) “When employees sense their salary their salary is lower
than a market average, they will have unsatisfactory feelings, make less effort to the
organization and feel tired or want to leave the job”. They concluded that in order to keep
the organization from left behind on the average salary in the market, the organization
should have a review team to deal on this kind of issues more frequently and adjust the
salary mechanism accordingly while also considering the organization capabilities.
Moreover, in a study titled how can salary influence a worker’s performance in
administration, Chron contributor (2020) attempted to find that a worker performs more well
if he happy with his salary which also mean work performance of employees will be much
better if they happy with their salary because they will feel more motivated to fulfil their
duties and they will also want to retain their position. Chron contributor (2020) also says
that salary satisfaction will also bring feeling of security to the employees. According to
Knafo (2015) when he was interviewed professor Zeynep Ton in 2014, he said that if the
employer pays employees good salaries, they can make them work harder because
employees are satisfied with the salaries so they are happy to do so.
1.2) JOB SATISFACTION
Job satisfaction can be closely related with salary satisfaction. Because logically speaking,
employees who are motivated and satisfied with their work may be paid high or sufficiently