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TK Ceramics an Indonesian Opportunity - Assignment

   

Added on  2020-10-22

12 Pages3043 Words372 Views
Human resource management

Table of ContentsINTRODUCTION...........................................................................................................................1QUESTIONS ..................................................................................................................................11. Explaining the process to redesign the internally facing and customer facing jobs...............12. Discussing the advantage or disadvantage for drawing of the shop workers from existingstaff..............................................................................................................................................23. Job Description and person specification for HR manager.....................................................44. Explains the similar abilities or skills requirements to those that may needed for the shopstaff..............................................................................................................................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................9

INTRODUCTIONHuman Resource Management is the strategic approach to the effective management ofpeople in an organization in order to meet out the best developing result and growth. HRM is themost difficult and essential department. Present study based on the HRM which has been basedon the case study TK Ceramics: an Indonesian Opportunity. Further, This report will be discussabout the process to redesign the internally facing and customer facing job or the advantage ordisadvantage for drawing at least some shop workers from existing staff. However, the reportwill be covering the understanding of HRM within the organization to keep the employee moraleup and satisfied by supporting skills and abilities of sales representatives. Overall, studyexplained the deep understanding of the human resource management in order to meet out thecompany needs and goals. QUESTIONS 1. Explaining the process to redesign the internally facing and customer facing jobs.Companies having a set process towards achieving or making goals and profitrespectively. That results to the efficient delivery of a product or services to the end customers.As like Kate Johnson and Renee Nguyen works together for TK Ceramics which they startedtogether after leaving University (Anderson and et.al., 2017). TK Ceramics is now become theVictoria's largest importer of European ceramic tiles which operating with 70 staff members. Company redesign the customer facing and internally facing jobs in order to create somenew process that helps to create new attractive environment and motivation towards thedevelopment. Job redesign looks specifically at ways to expand the employees' motivation orboost up the working environment. Process to redesign the job redesign Revising the job Content: in this first step company needs to perform the activities andmeasure the inconsistency between persona and the job. In this process company recollects andrevising the job related information to get the best result outoff (Beaman, Keleher and Magruder,2018). This would help TK Ceramics to gain productive employees and their motivation level forthe new area of business. For example: to hire new HR managers, executives or staff TKCeramics redesign the job title and their roles and responsibilities so that would be moreattractive for the new candidates. 1

Analysing Job related information : Once the job analysis is through with recollectingand revisiting the job content and analysing the discrepancies is the next step. It is done todetermine the hindrances in performing job related tasks and duties and investigate why anemployee is not able to deliver the expected output. For example: to collect more staff TKCeramics needs to change the roles and responsibilities of employees in some unique way toattract them towards the company interest.Altering the job elements :After analysing the job the next process would be to amendthe job elements. It may include cut back on extra responsibilities or addition of more functionsand a higher degree of accountability (Boardman and et.al., 2017). The main purpose of this stepis to create the job for employees in such a way to encourage them or attract them towards thejob position. The process of redesigning the job is to innovate the way to get the employees for aparticular staff. This process can help to redesign customer or internal facing issues.Reformation of job Description and specification: after performing the previous stagethe next process would be reformation of job description. Usually, candidate or employeesbecome bore to check the same roles and duties of the position. In such a manner they expectmore or something different. This is the reason why companies planning or designing the newjob process or designing the new job profiles with new job content. Job analyst required toperform the new functions and developing the new targets in order to develop the new customerfacing jobs such as front office, customer relationship manager and sales representatives whobetter handle the customer queries and functions. For that, company replaced the job descriptionwith the new one in order to deliver the what is expected.Reshuffling the job related tasks and duties : In this last stage of the process consiststo reallocation of new or altered tasks and functions to employees. It may be done by rotating,enriching, enlarging and engineering the job (Cohen, 2017). The idea is to motivate theperformers while increasing their satisfaction level. 2. Discussing the advantage or disadvantage for drawing of the shop workers from existing staff.Advantage Job scope : this is the first and foremost advantage of the for drawing the shop workersfrom existing staff for the full-time workers. It may affect the company overall time process norder to handle the different leading targets and perform the best output results or growth. This2

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