Career Opportunities in the Accommodation Sector in Hospitality

This report discusses the career opportunities available in the accommodation sector in the hospitality industry. It focuses on the range of opportunities within the sector, the progress made by the sector, and the training and development program at The Dorchester hotel. The report also highlights the importance of feedback and the use of technology in the sector.

TM3014 – Mental Wealth:
Employability in
Hospitality, Events and
Tourism

Contents
INTRODUCTION.................................................................................................................................3
MAIN BODY........................................................................................................................................3
Sector picked- Accommodation sector..............................................................................................3
Range of career opportunities available within the sector..................................................................4
Progress within the sector..................................................................................................................5
The Dorchester training and development program to enhance growth.............................................5
CONCLUSION.....................................................................................................................................6
REFERENCES......................................................................................................................................7

INTRODUCTION
In current business times managers and leaders of various business enterprises makes
regular changes in operational structure of a business firm with fluctuations in respective
region of operations. In modern era hospitality industry have showed a great rise in share
markets and are currently the first priority of various investors present in the given region of
operational firms (Cooper, 2020). This sector offers wide variety of quality services to its
valuable customers ranging from accommodation, food and beverages, travel, tourism and
much more. In the present report operational working of accommodation sectors will be taken
into consideration. This report document will highlight range of career opportunities available
in the chosen sector and will analyse progress of the sector since its past times. With addition
to that various emerging employment trends in these sectors are also being focused upon.
MAIN BODY
Sector picked- Accommodation sector
Accommodation sector is recognised as an absolute border sector which provides
various facilities to its customers ranging from bed to breakfast. In such sectors major aims
and objectives of daily operational activities of the industry is set on attracting tourist visits in
the region (Courtois, 2019). Quality living standards and hospitality services are the main
services which are provided by such types of sectors. In this managers of the firm dedicate
their best resources towards quality life standards of various guests visiting the hotel.
However, respective sector can further be divided into two types i.e. serviced and non-
serviced.
Serviced Accommodation
In such type of accommodation services to a guest is provided with an overnight stay.
For example; hotels, guest house, hostels etc. This type of accommodations are offered with
staffs or maids at the duty such as room cleaners, food service, drinks etc. These types of
sector provides high quality service experience and increases living standards of various
individuals undertaking facilities of such accommodations (Everett and et. al., 2020).
The Dorchester
It is a 5 star luxury hotel which offers with quality of accommodations services to its
various guests residing inside the hotel. The respective hotel operates mainly in UK region,

however has its wide presence in international markets. Since its establishment in 1931, it has
a huge count of loyal or happy customers around the region. The hotel is well known for its
well-furnished as well as luxury rooms along with royal quality of services being provided to
its guests. In an individual is planning for stay or spending vacations, it would be
considerable the best hotel for family and some romantic stays with couple. Managers of the
firm are always concerned about getting feedbacks about the quality of products and services
delivered to various guests of the hotel. This makes this hotel in trend and has its decent place
in share markets as well.
Non-serviced Accommodation
In these types of accommodation services, an individual guest have full independency
in relation to various regulations being imposed in various accommodation sectors. This
element of accommodation sector offers with staying facilities to its various guests, however
other facilities such as food and water, room service etc. are catered by guest itself. If an
individual or a group of individual want to have some quality personal family times, these
types of accommodation sector suits at the best for them (Lee and Joung, 2017).
British Holidays
The non-serviced accommodation in UK is an inclusion of all rented premises which
are being commonly used for spending holiday purposes. This includes self-catering holiday
centres, secondary homes and camping. Major market leaders in such sectors of
accommodations are British holidays, Pontin’s and Haven.
Range of career opportunities available within the sector
By looking at current market situation where employment is still an issue for various
individuals. Accommodation sector in hospitality sector offers wide variety of job and career
opportunities to various individual depending on their capabilities. In context to “The
Dorchester”, managers of the firm are seeking for employee who have good communication
skills as this is one of the basic skill which is required in an individual to perform or manage
certain assigned tasks within the job role of the company (Moore and Morton, 2017).
Therefore, respective hotel offers various career opportunities to various individuals within
accommodation sector, these opportunities are as follows:
Adventure tourism: Such type of field provides opportunities to various individual
who are interested in trekking, abseiling and many more such adventurous activities.

However, there is another desk field of such type of job in which an individual can spend
time planning expenditure and researching. These types of job profiles requires excellence in
organising and management skills along with effective communication skills.
Hotel management: In such type of job profile being offered by these sectors includes
various individuals’ interested areas such as, marketing, human resource, management,
financial management. This provides overseas opportunity to an individual ranging from ski
resorts to Caribbean island retreats.
Restaurant: In this element of respective opportunities provided, individual applying
for the job should possess expertise in field’s home science and management skills are also to
be inherited in respective individual applying for the profile.
Travel agency: Such types of business firms seeks interest of various customers by
providing exciting packages for spending vacations or holidays for its respective individual
customers. An individual can apply for the profile as the assistance manager and after
learning of job work, can also open self-owned travel company or being in an agency.
Progress within the sector
By considering better future opportunities in various hospitality sectors, managers and
leaders of various hospitality sectors are aiming at improving respective services being
delivered by such sectors to their valuable customers (Potgieter and Mawande, 2017). Pure
dedications are being made towards undertaking trending demands and needs of respective
consumers in given region and also various feedbacks collected from guests are also being
considered while formulating various strategies and plans in the operational firm.
 Updated technology: By making use of up to date or latest technologies in
conducting various operational work in an organisation, managers of firm are able to
make effective use of resources being available for production activity of the firm.
 Collection of feedbacks: By collecting regular feedbacks from various guests or
customers of firm, operational management of firm is able to develop effective
strategy which relates to better interest of various individual consumers of products
and services.
 Sustainability: By making rational and optimal use of valuable resources of the firm,
management department of the firm able to complete its respective social objective of
the firm along with operational objective of the business firm.

In relation with chose hotel i.e. The Dorchester, managers of the firm undertake various
approaches in their operational activities of the business firm. It enable firm to develop better
competitive potential, which helps firm to counter with various competitors strategies
implemented in the similar market of operations. Authorities of the firm in order to develop
good quality of services and products in the operational firm, provides specific training and
development programs (Sotiriadou, Logan, Daly and Guest, 2020). This helps company to
operate effective in its given region and carry organisation towards attainment of growth
objective of the firm.
The Dorchester training and development program to enhance growth
Respective management department of chosen firm i.e. The Dorchester, undertakes
various activities to promote growth of the hospitality industry in terms of size and better
goodwill in its given market region. For the purpose being, pure dedications are made
towards providing specific training and development programs to various staffs working in
the firm. With addition to that, managers of the firm conducts various research programs in
its given region of operation which provided a brief about taste and preferences of various
individual consumers of products and services (Wardle and Ashwell, 2018). This contribute
towards effective development of strategies of the firm and avoids wastage of resources in the
operational firm. This proves to be beneficial approach to the firm, its various benefits drawn
out in favour of firm are as follows:
 Avoids wastage of resources.
 Better coordination of efforts.
 Better communication.
 Better productivity.

CONCLUSION
From the above presented report, it could be analysed that, hospitality sector have
wide range of offering to its customers as well as supports better employment status in the
specific region. Concentrating to specific hospitality sector i.e. accommodation sector, this
sector offers wide variety of opportunity with relation to employment and also offers quality
of services to is guests. It can be analysed that, there is a great opportunity for an individual
to progress their respective life careers in such sectors and also have good progress
considering various uncertainties and competition in given market region.

REFERENCES
Books and Journals
Cooper, C., 2020. Essentials of tourism. SAGE.
Courtois, A., 2019. From ‘academic concern’to work readiness: student mobility,
employability and the devaluation of academic capital on the year abroad. British
Journal of Sociology of Education, 40(2), pp.190-206.
Everett, S. and et. al., 2020. The Tourism, Hospitality and Events Student′ s Guide to Study
and Employability. Sage.
Lee, K.W. and Joung, H.W., 2017. An examination of students’ perceptions for guest
speakers in hospitality and tourism programs. Journal of Teaching in Travel &
Tourism, 17(4), pp.300-312.
Moore, T. and Morton, J., 2017. The myth of job readiness? Written communication,
employability, and the ‘skills gap’in higher education. Studies in Higher
Education, 42(3), pp.591-609.
Potgieter, I.L. and Mawande, L., 2017. Self-esteem, employability attributes, and retention
factors of employees within the financial sector. Journal of Psychology in Africa, 27(5),
pp.393-399.
Sotiriadou, P., Logan, D., Daly, A. and Guest, R., 2020. The role of authentic assessment to
preserve academic integrity and promote skill development and employability. Studies
in Higher Education, 45(11), pp.2132-2148.
Wardle, K.M. and Ashwell, J., 2018. Closing the capability gap: Enhancing the employability
of hospitality graduates. Proceedings of CAUTHE 2018: Get Smart: Paradoxes and
Possibilities in Tourism, Hospitality and Events Education and Research, 5-8 February
2018, University of Newcastle, Newcastle, New South Wales, Australia, pp.733-736.