“To determine an effectiveness of staff training and development

   

Added on  2023-03-22

13 Pages359 Words87 Views
“To determine an effectiveness of staff training
and development on customer satisfaction”. A
case study on ASDA.
“To determine an effectiveness of staff training and development_1
INTRODUCTION
Training and development is an internal part of a business
firm. On the other hand, consumer satisfaction plays a
necessary role in the success of business. ASDA is a big
retail business firm and it deals in providing the large
number of services and products in all over the country.
“To determine an effectiveness of staff training and development_2
THEME 1: Like products and services of
ASDA company
Yes No
0
2
4
6
8
10
12
14
16
Column B
“To determine an effectiveness of staff training and development_3
THEME 2: Training and development is
helpful in increasing the skills
Strongly agree Agree Disagree
0
2
4
6
8
10
12
Column B
“To determine an effectiveness of staff training and development_4

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