Tools and Techniques for Effective Human Resource Management
Added on 2024-05-21
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Tools and techniques for effective Human Resource
Management
1
Management
1
Summary
The report study is aimed at identifying of various tools and techniques that are used in effective
human resource management. The human resource management plays a very crucial role in
recruiting and selecting the suitable candidate at right time and right place so that the
organisational goals and objectives can be achieved. The report highlights over such HRM
practices and process which is used by the company in its operations management. In addition to
this, assignment also highlights on the good relations and significance of employee engagement
necessary for staff and trade unions. The overall unit is segregated among two parts and both of
them have been discussed below.
2
The report study is aimed at identifying of various tools and techniques that are used in effective
human resource management. The human resource management plays a very crucial role in
recruiting and selecting the suitable candidate at right time and right place so that the
organisational goals and objectives can be achieved. The report highlights over such HRM
practices and process which is used by the company in its operations management. In addition to
this, assignment also highlights on the good relations and significance of employee engagement
necessary for staff and trade unions. The overall unit is segregated among two parts and both of
them have been discussed below.
2
Table of Contents
Summary........................................................................................................................................................2
Introduction....................................................................................................................................................5
Task 1 (Part A)...............................................................................................................................................6
LO1 Explain the purpose and scope of Human resource Management in terms of resourcing an
organisation with talent and skills appropriate to fulfil business functions...............................................6
1 Give a brief introduction to your chosen organisation, including a definition of HRM (P1).............6
2 Discuss the type of approach undertaken by your organisation, such as: ‘Best fit' versus ‘Best
practice'; hard and soft models...............................................................................................................8
3 Undertake external analysis using a PESTLE in order to seek the type of labour market the
organisation exists in their labour markets trends................................................................................10
4 Undertake internal analysis in order to confirm the internal labour market, with consideration given
to turnover, stability and retention. (M1).............................................................................................12
5. Explain strengths and weaknesses of the organisations recruitment process, such as internal versus
external recruitment, their use of job descriptions, personal specifications and competency
frameworks (D1)..................................................................................................................................13
6 Evaluate the strengths and weaknesses of the organisation's main method of selection. Here you
may want to consider key criteria for gaining a position such as grading grids (P2)..........................15
7. Discuss issues which may arise in the organisation when new employees undertake induction and
socialisation. Provide rational for how such issues can be effectively addressed (M2)......................16
LO2 Evaluate the effectiveness of the key elements of Human Resource Management in an
organisation..............................................................................................................................................17
1. Identify and explain the benefits of the organisation's development and training plan, including
how HR differentiates to suit different people/roles training needs. Also, discuss how HR evaluates
the success/failure of their implemented training methods. (P3, M3).................................................17
2. Discuss methods of reward management such as extrinsic and intrinsic rewards from the
employer. Here you are required to link them to the type of motivational theory and reward
implemented within the organization. (P4)..........................................................................................18
3
Summary........................................................................................................................................................2
Introduction....................................................................................................................................................5
Task 1 (Part A)...............................................................................................................................................6
LO1 Explain the purpose and scope of Human resource Management in terms of resourcing an
organisation with talent and skills appropriate to fulfil business functions...............................................6
1 Give a brief introduction to your chosen organisation, including a definition of HRM (P1).............6
2 Discuss the type of approach undertaken by your organisation, such as: ‘Best fit' versus ‘Best
practice'; hard and soft models...............................................................................................................8
3 Undertake external analysis using a PESTLE in order to seek the type of labour market the
organisation exists in their labour markets trends................................................................................10
4 Undertake internal analysis in order to confirm the internal labour market, with consideration given
to turnover, stability and retention. (M1).............................................................................................12
5. Explain strengths and weaknesses of the organisations recruitment process, such as internal versus
external recruitment, their use of job descriptions, personal specifications and competency
frameworks (D1)..................................................................................................................................13
6 Evaluate the strengths and weaknesses of the organisation's main method of selection. Here you
may want to consider key criteria for gaining a position such as grading grids (P2)..........................15
7. Discuss issues which may arise in the organisation when new employees undertake induction and
socialisation. Provide rational for how such issues can be effectively addressed (M2)......................16
LO2 Evaluate the effectiveness of the key elements of Human Resource Management in an
organisation..............................................................................................................................................17
1. Identify and explain the benefits of the organisation's development and training plan, including
how HR differentiates to suit different people/roles training needs. Also, discuss how HR evaluates
the success/failure of their implemented training methods. (P3, M3).................................................17
2. Discuss methods of reward management such as extrinsic and intrinsic rewards from the
employer. Here you are required to link them to the type of motivational theory and reward
implemented within the organization. (P4)..........................................................................................18
3
3. Consider the benefits to the employee of any success/failure of the organisation to offer flexible
working practices in regard to financial gain, the organisation's structural design and any functional
flexibility which may exist. (P3, M3)..................................................................................................19
4. Discuss the organisation's use of performance management, including monitoring of achievements
through models such as key performance indicators and the reward system in place. (P4)................20
LO3 Analyse internal and external factors that affect Human Resource Management decision making,
including employment legislation............................................................................................................21
1. Evaluate how the organisation maintains good employee relations and engagement and any
strategies they have in place for continuous improvement, with consideration to employment law
such as equality, data protection, health and safety, redundancy, dismissal and employment contracts
(P5, D3)................................................................................................................................................21
2. Explain whether the organisation considered ethical and social responsibilities and how this
impacts on HRM (M4).........................................................................................................................22
3. Discuss the role of trade unions and any work place representatives at both local and national level
and how they impact upon the actions of HRM within the organization (P6)....................................24
LO4 Apply Human Resource Management practices in a work-related context....................................25
P7- Illustrate the application of HRM practices in a work-related context, using specific examples
(M5).....................................................................................................................................................25
Part B – The Job Application.......................................................................................................................26
Conclusion...................................................................................................................................................30
Recommendation.........................................................................................................................................31
References....................................................................................................................................................32
4
working practices in regard to financial gain, the organisation's structural design and any functional
flexibility which may exist. (P3, M3)..................................................................................................19
4. Discuss the organisation's use of performance management, including monitoring of achievements
through models such as key performance indicators and the reward system in place. (P4)................20
LO3 Analyse internal and external factors that affect Human Resource Management decision making,
including employment legislation............................................................................................................21
1. Evaluate how the organisation maintains good employee relations and engagement and any
strategies they have in place for continuous improvement, with consideration to employment law
such as equality, data protection, health and safety, redundancy, dismissal and employment contracts
(P5, D3)................................................................................................................................................21
2. Explain whether the organisation considered ethical and social responsibilities and how this
impacts on HRM (M4).........................................................................................................................22
3. Discuss the role of trade unions and any work place representatives at both local and national level
and how they impact upon the actions of HRM within the organization (P6)....................................24
LO4 Apply Human Resource Management practices in a work-related context....................................25
P7- Illustrate the application of HRM practices in a work-related context, using specific examples
(M5).....................................................................................................................................................25
Part B – The Job Application.......................................................................................................................26
Conclusion...................................................................................................................................................30
Recommendation.........................................................................................................................................31
References....................................................................................................................................................32
4
Introduction
The assignment aims at reflecting of human resource practices adopted and followed in the
company named as French Collection which is a UK based clothing brand also known as FCUK.
The various HRM practices, models and theories practice in the company is highlighted in this
report study. There is certain legislation such as Equality Act 2010; Health & Safety at work Act
1974 and others are also discussed in this report in the context of employment contract. The
analysis of internal and external recruitment and selection is also stated in the reported study. In
the end, a meaningful conclusion is summarised.
Figure 1: French Connection UK and Their Infamous “FCUK Fashion” Campaign
Source: (Smallwood, 2015)
5
The assignment aims at reflecting of human resource practices adopted and followed in the
company named as French Collection which is a UK based clothing brand also known as FCUK.
The various HRM practices, models and theories practice in the company is highlighted in this
report study. There is certain legislation such as Equality Act 2010; Health & Safety at work Act
1974 and others are also discussed in this report in the context of employment contract. The
analysis of internal and external recruitment and selection is also stated in the reported study. In
the end, a meaningful conclusion is summarised.
Figure 1: French Connection UK and Their Infamous “FCUK Fashion” Campaign
Source: (Smallwood, 2015)
5
Task 1 (Part A)
LO1 Explain the purpose and scope of Human resource Management in terms of
resourcing an organisation with talent and skills appropriate to fulfill business functions
1 Give a brief introduction to your chosen organisation, including a definition of HRM (P1)
Brief Introduction - The organization which is selected for the assessment is French Collection
(FCUK) which is one of the leading clothing companies of United Kingdom. The company is
into home ware and retailer and wholesaler collection of clothing as well. Currently, the stock
price of company is 30.15 GBX and has a high market share in UK (French Collection, 2018).
The owner and founder of French Collection are Stephen A. Marks who has founded the
company in the year 1972. The company presently has employed nearly 70,000 workers who are
dedicatedly producing products and services which cover vast business market. The main aim
and motto of French Collection is to satisfy the customer’s needs and wants through providing
them with quality product and services. Making competitive strategies and designer products for
the customers so that they get attracted towards the company’s offering is another objective of
FCUK.
Figure 2: French Collection
6
LO1 Explain the purpose and scope of Human resource Management in terms of
resourcing an organisation with talent and skills appropriate to fulfill business functions
1 Give a brief introduction to your chosen organisation, including a definition of HRM (P1)
Brief Introduction - The organization which is selected for the assessment is French Collection
(FCUK) which is one of the leading clothing companies of United Kingdom. The company is
into home ware and retailer and wholesaler collection of clothing as well. Currently, the stock
price of company is 30.15 GBX and has a high market share in UK (French Collection, 2018).
The owner and founder of French Collection are Stephen A. Marks who has founded the
company in the year 1972. The company presently has employed nearly 70,000 workers who are
dedicatedly producing products and services which cover vast business market. The main aim
and motto of French Collection is to satisfy the customer’s needs and wants through providing
them with quality product and services. Making competitive strategies and designer products for
the customers so that they get attracted towards the company’s offering is another objective of
FCUK.
Figure 2: French Collection
6
Source: (French Collection, 2018)
Human Resource Management – HRM refers to as the systematic process which involves
management of workforce or personnel working in the organisation. The recruitment, selection,
training, development, performance appraisal and others all are considered in the human resource
management. The main objective of HRM is to maximise the productivity of employee and
thereby, attaining of organisational goals and objectives effectively and efficiently (Armstrong
and Taylor, 2014).
7
Human Resource Management – HRM refers to as the systematic process which involves
management of workforce or personnel working in the organisation. The recruitment, selection,
training, development, performance appraisal and others all are considered in the human resource
management. The main objective of HRM is to maximise the productivity of employee and
thereby, attaining of organisational goals and objectives effectively and efficiently (Armstrong
and Taylor, 2014).
7
2 Discuss the type of approach undertaken by your organisation, such as: ‘Best fit' versus
‘Best practice'; hard and soft models
French Collection makes use of different approaches in its organisation which is significant for
their effective and efficient operations management. Two most common tools or approach used
for the management of human resource at workplace is shown below (Armstrong and Taylor,
2014):
Best fit approach Best Practice approach
This approach provides with the aim of
attracting employees and engaging them to
work enthusiastically through offering them
incentives, rewards, bonus, and others.
With help of this approach, FCUK
attracts its employee and motivate them to
attain a competitive position in the market.
In this approach, the HR manager of
company frames its strategies and policies
keeping in mind that employee are highly
motivated towards their work.
Efforts and optimum decision are made
in this approach which leads to an efficiency of
employees.
In addition to the approaches, there are two models which are also used by the French Collection
in its business activities.
HRM Models
8
‘Best practice'; hard and soft models
French Collection makes use of different approaches in its organisation which is significant for
their effective and efficient operations management. Two most common tools or approach used
for the management of human resource at workplace is shown below (Armstrong and Taylor,
2014):
Best fit approach Best Practice approach
This approach provides with the aim of
attracting employees and engaging them to
work enthusiastically through offering them
incentives, rewards, bonus, and others.
With help of this approach, FCUK
attracts its employee and motivate them to
attain a competitive position in the market.
In this approach, the HR manager of
company frames its strategies and policies
keeping in mind that employee are highly
motivated towards their work.
Efforts and optimum decision are made
in this approach which leads to an efficiency of
employees.
In addition to the approaches, there are two models which are also used by the French Collection
in its business activities.
HRM Models
8
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