Importance and Value of Operation Management for Business Objectives

This report discusses the roles and characteristics of managers and leaders in the context of Aston Martin Lagonda. It also explores different theories and models of leadership, the role of leaders and managers in different situations, and key approaches in operations management. Additionally, it highlights the importance and value of operation management in accomplishing business objectives.

Management and Operations
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Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Compare and define about roles and characteristic of manager and leader......................3
TASK 2............................................................................................................................................4
P2 Role of leader and function of manager in different situation of organisation.................4
P3 Theories and model of approaches....................................................................................6
TASK 3............................................................................................................................................7
P4 Key approaches related with operations along with role of leader and manager..............7
P5 Importance and value of operation management for accomplish of business objectives. 8
TASK 4..........................................................................................................................................10
P6 Factors related with business environment and their impact on operation management and
decision-making of manager and leader...............................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
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INTRODUCTION
Management and operations is explicated as a process which is related with various business
practices and they are used for controlling and managing production as well as all operations and
functions of an organisation. Management is monitored and controlled by top authorities and
they are responsible for decision-making related with operations and functions of organisation.
Similarly, operation refers to the functions and activities performed by workforce for accomplish
of organisational goals. This report is written from perspective of Aston Martin Lagonda and this
is a British independent manufacture of grand tourers and luxury sports cars (Amin and Smith,
2017). Organisation has more than one year century experience in automotive field that helps to
control management and operations in a coordinated manner. Moreover, this report highlights on
characteristic and role of leaders and manager with their impact in different situations. Different
theories related with leadership for overcome from different challenges related with situation will
also cover in this report. In the last, importance and value of operations management is also
understood through the report.
TASK 1
P1 Compare and define about roles and characteristic of manager and leader
Manager is an individual who is responsible for tracking and managing the action or
activities which is performed by the workforce. On the other side, leaders are the individuals that
provide support to the followers for accomplish of organisational goals. In context of Aston
Martin Lagonda, operations and functions both perform an important role to accomplish goals
and objectives by performing their roles in a systematic manner. Overview on roles of leader and
manager is mention as below:
Role of Leader
 CREATIVE VISION- Leader always performs their role in a creative manner and this is
because it aids them for performing their task according to decided vision (Brandenburg,
2016). The primary focus of Aston Martin Leader is to generate coordination between
workforce and company goals. This results productivity level of organisation is improved
and this helps management to improve their vision for sustaining in a competitive market.
 COACH POTENTIAL- Leaders are responsible for performing the role of coach so this
aids management for improving the potential and ability of selected team-members. From
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the perspective of Aston Martin lagonda, leader solves the issue of engaged workforce
that generate issue for performing their work in an effective manner.
Role of Manager
 Managing resources- An organisation perform their work at different level and also,
various departments are engaged in similar operations. So manager perform an important
role for completion of task in decided time period. Therefore, they arrange all resources
which are required by the workforce for perform their work and project in an organised
manner.
 Delegation of roles and responsibilities- Manager are responsible for delegate the right
roles as well as responsibilities to the individuals and for this Aston Martin Lagonda
manager understand skills and abilities of workforce for providing or offering jobs
according to their potential (DuHadway and Carnovale, 2019).
Comparison between manager and leader
Basis Manager Leader
Honesty Manager of the Aston Martin
Lagonda are always perform
their work with honesty and
this helps to complete work as
per decided strategy and
decisions.
Leaders are always honest as
well as also loyal towards the
organisation and this helps to
perform work with engage of
all team-members and their
opinion related with work.
Management and leadership Manager of Amazon are the On the other side, leader
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style persons who follow autocratic
style for performing all work
according to decide strategy
and top management
decisions.
follow and induce
participative leadership style
for completion of task with
engage of all individuals.
TASK 2
P2 Role of leader and function of manager in different situation of organisation
Aston Martin Lagonda is performing their operations within the car manufacturing
industry from more than a century. The manager and leader of the organisation are responsible
for performing all functions in an effective manner as this helps in completion of task with no
issue and problems. Within each situation manager and leader are responsible to handle the
project related with business. As a result with get control of situation management is able to
complete the task in a decided systematic manner. Some of the different situations are overview
that is faced by leader and manager of Aston Martin Lagonda are mention as follow:
 Formulation of team building activities- This is identified as one of the most effective
process that is used for completion of task by engage of skilled and potential workforce
among the organisation (DuHadway, Carnovale and Hazen, 2019). Moreover, the main
use of organisation motivational techniques considered towards completion of task with
engage of appropriate members. Therefore, with use of team-building activities all
goals and objectives are accomplished by the organisation in an accurate manner.
COMMUNICATION SKILL of engaged workforce is improved by the respective leader
and manger, this helps for completion of task with share of all essential information
properly. The heads of the Aston Martin Lagonda are liable for keeping up trust and
dependability among their colleagues so security and secrecy of the workers that can be
kept up at the working environment. The pioneers support the representatives just as
give their direction to the colleagues for settling their issues which emerges in their
working. Group building is essential for the respective organisation because it helps to
handle the circumstance of diminishing usefulness and effectiveness of representatives
because of the work pressure. In simple terms, team-building aids management to deal
with complex situation at the time of heavy work load. This issue can affect the
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dynamic of directors as representatives can feel disappointed with the organization
because of lost interest. The developers can likewise confront issues in driving the
representatives because of the low assurance among them.
 Formulation of New products: When another item is dispatched by the association,
supervisors and workers needs to create and carry out new systems and strategies so
new item can be created and dispatched in the market in a viable way (Martin,
McKelvie and Lumpkin, 2016). The administrators of the Amazon has the obligation to
foster new technique and afterward takes ideas from the workforce in regards to the
execution of this recently evolved procedures. Top authorities take the choices with
respect to the starting of new items and the workers needs to pass on the created or
carried out procedures to the colleagues. The head of Aston Martin Lagonda is
answerable for appropriately passing on the procedures of the administrators to the
colleagues and on the off chance that any issue is looked by the group, pioneers needs
to pass on the issue to supervisors. Manager and leader give the direction and backing
to the colleagues with the goal that the new item can be dispatched in successfully route
which maximise profitability and professionalism among organisation.
According to the above perspective, team-building action helps organisation for control and
manage the large or heavy work load situations (Mondragon, Mondragon and Coronado, 2018).
On the other side, delivery of new products as well as their manufacturing is controlled by
manager and leader by formulating effective strategies for completion of all work in proper
manner.
P3 Theories and model of approaches
Different theories related with leadership and their use by the leader and manager of Aston
Martin Lagonda among different situations are controlled and managed in an effective manner.
Some of the theories and approaches are mention as follow:
SITUATIONAL LEADERSHIP- According to this theory there is no specific or particular
style of leadership exists. Also, they are utilised by leader and manager at every situations and
this refer whether, leader or manager modify their leadership style to match them with the
current market and organisation situation. Aston Martin lagonda utilise situational leadership
style because it work to generate positive outcomes from project. Leaders are focused to change
the adoptive outcomes and this helps for completion of task in an organised manner. Example-
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when guidance is required by team-members than management considered towards use of
motivation techniques according to situation. It is because if workforce is motivated with
monetary perspective than leader or manager use this and if they get motivated according to
threat than number of targets are increased by management.
In the situation of team building activities all problems are solved by management
through adoption of situational leadership theory (Newlands, 2016). While on launch of new
product situation participative leadership style is used because this helps to identify new
strategies for completion of maximise the sales of new products.
SYSTEM LEADERSHIP THEORY- The system leadership theory considered towards
completion of task with analyse of all work as a single entity. Leaders and manager use system
leadership theory and this helps for completion of task through involve of all team members in
order to enhance the number of organisation productivity. Leaders adopt the system leadership
theory because it motivate workforce for longer period and it helps to achieve goals and
objectives with decided approach. Manager also motivates the workforce for completion of task
properly by use of monetary factors. On the other side, by use of system leadership theory by
both authorities management improve company efficiency in proper manner and also this
minimise all issue in proper manner.
CONTINGENCY LEADERSHIP THEORY
This theory was formulated by the Fred Edward Fiedler and the main role of this theory is
to generate emphasis on personality of leaders that is used by them for performing their business
according to decided environment. The theories of leadership considered towards completion of
task with analyse of people oriented and task oriented as this are two factors which is used for
completion of task in an organised manner (Rawlinson and Wells, 2020). Moreover, contingency
theory states that both manager and leader use the people oriented style to motivate workforce by
executing and completing their task in an easy manner. In context of team building, leaders and
manager both use the people oriented style because this improve organisational skill for perform
all work according to decided ideas that are gathered to minimise the problems.
This results with induce of above theories this is easy for manager and the leaders of Aston
Martin Lagonda to deal with all situations for completion of task in an organised manner.
Manager and leader generate bridge and it helps to achieve both company and workforce goals.
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TASK 3
P4 Key approaches related with operations along with role of leader and manager
Operation management is identified as a process which is used by the business for
organising and managing various types of action and operations. The prime focus of
management is to enhance organisation efficiency and performance by use of different
approaches and it includes Just in time, Total quality management and Kaizan which is used by
organisation for enhancing organisation operational efficiency.
JIT- Just in time approach is used by the manufacturing organisation such Aston Martin and
many other. This is because it works as one of most effective technique that improves
organisation effectiveness for completion of their project and task quickly. This refers
management improve time-management by induce of JIT approach.
SIX SIGMA- It is useful for identifying and then eliminating all problems that generate barrier
for workforce to perform their work according to decided approach. In simple terms, six sigma
approaches is used by management for maximising the production effectiveness of organisation
through improving their production line management.
TQM- Total quality management is one of the most important techniques and also, it plays a
crucial role for maximising the overall product quality and value in organisational services
(Walters and Helman, 2020). Moreover, the current market conditions are pandemic so with
engage of TQM approach all waste are eliminated to improve organisation efficiency.
INVENTORY MANAGEMENT- This is also identified as one of crucial function of Aston
Martin organisation and it is because the parts or inventories which are used by management are
high in cost. So with implement of inventory management approach or techniques this is easy to
complete work without wastage of essential resources. Manager plays an important role and it
helps management to complete
Role of Manager and leader
 Overview of financial budgets- One of the most important roles of manager is to
overview about all monetary funds that is allotted for performing function and operations.
This results all amount which is collected is controlled to minimise the waste related with
operational functions. From the perspective of respective organisation, operational
manager track all expenses which is used to control cost of business.
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 Maximising organisation productivity- Leaders are the individuals who are followed by
overall engaged workforce or individuals. So they perform an important role for
improving the organisation productivity and for this, leaders engage different
motivational techniques for improving the organisation efficiency (Westland, 2016).
Leader of Aston Martin also provide guidance to workforce for increasing their
productivity by minimising their problems.
P5 Importance and value of operation management for accomplish of business objectives
Operational management is identified as one of the most important factor or component
and this is used for manage and organise all task with quality factor. One of the most vital factors
which assist about all tasks relates with business objectives and implementing values for
increasing customer satisfaction level. Value and the importance of operation management to
achieve business objectives is mention as follow:
 Waste Reduction- One of the most important function that is related with operational
management is to minimise waste of resources. The assistance of just in time approach
is identified as one of the most important functions through which extra cost related
with business is reduced by managing production activities properly.
 Conversion of raw-material into finished products- The main motive of organisation
relates with formulation of products that is used for utilise all essential resources.
Revenue related with business is also improved through conversion of raw-material into
the finished products (Wowak and Boone, 2015). By decide of all task and complete
them according to procedures of operation management this is easy for Aston Martin to
deliver products at afAston Martinable prices.
 Increase in productivity- The term productivity is explained as a ratio which aids
management for convert better outputs through implement of effective inputs in
organisation process. Whole process of Aston Martin is monitored by the operation
management because this ensures all work is completed in a productive manner.
Moreover, increase in productivity helps to achieve business objectives with more
efficiency.
 Reducing operational cost- With the use of productivity and quality products
customer satisfaction level is improved by management. Aston Martin simultaneously
utilise the number of operations which aids to maximise the revenue system and it
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define about factors that reduce operational cost by managing overall size of products
and there use in organisation process.
With an effective operational management process waste management, convert of raw-materials
and many more techniques used by organisation for managing their manufacture system
properly. The primary focus of overall techniques of operation management is to design
organisational work towards company objectives and goals.
TASK 4
P6 Factors related with business environment and their impact on operation management and
decision-making of manager and leader
Effect of CSR on Business Operations of Aston Martin
The CSR Activities started by the organization are affecting emphatically on the business
and tasks of the organization. This can be conceivable for the situation just when the
organization is doing their social factor and activities with company task. This will build the
brand familiarity with the results of the organization. The organization will get appropriate help
and relaxations from the public authority and individuals like sponsorships from the public
authority. So more engagement within CSR activities additionally helps in expanding the
workers fulfillment and commitment of representatives to their work as the great brand picture of
the organization will likewise affect upon their own picture outside the organization. Moreover,
sometimes manager and leaders decisions are also managed through engage of positive CSR
practices.
Effect of Culture on the Operations of Aston Martin:
Culture is the climate which the organization is giving to their workers. So the way of life
of the organization also impacts on the tasks of the business (Zinnatullina and Jano, 2014). The
organization is empowering their representatives by giving them the chance to foster and develop
new thoughts with the goal that they could likewise contribute towards the development and
improvement of the organization. It impacts on the organisation because wrong culture practices
directly impacts on work and functions of business. So Aston Martin generates positive culture
by offering authorities to manager and leader and this helps to make quick decisions. This is a
positive culture received by the organization which will affect emphatically on its working.
Effect of Ethics and Sustainability on Business Operations of Aston Martin
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It is fundamental for each organization like Aston Martin to direct their activities in a
moral and good manner. This results all operations are completed according to decided steps so
when an inappropriate steps is induced this is easy to identify which is not appropriate for
organisation. It is done to guarantee supportability and development of the business. Doing the
business morally considers every one of the variables which can affect upon the working of an
association. Exploitative working can give advantage to the organization just for short time
period. However, over the long run impact and just create outcomes in adverse consequences on
the organization, for example, ruining the brand picture of the organization.
CONCLUSION
With the analyses of above report this is concluded, manager and leader are the main
component or part of an organisation and with both individuals this is more complex for
management to sustain in intense market competition for longer period. Roles and characteristic
of leader and manager are crucial for performing business operations in a smooth and appropriate
manner. Situational leadership theory, contingency theory, etc. are induced by the leaders and
managers and it helps for perform all work in an efficient manner specifically, to deal with
different situations that create barrier for organisation. In the last, operational management
approaches support for perform all maximising the decision-making process of organisation.
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REFERENCES
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