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TOTAL QUALITY MANAGEMENT.

   

Added on  2019-09-23

18 Pages5831 Words202 Views
Running Head: TOTAL QUALITY MANAGEMENTTOTAL QUALITY MANAGEMENT[Document subtitle]

TOTAL QUALITY MANAGEMENT1AbstractTotal quality management is the best tool which is being used in the continuous improvement of the production process and quality of products. The report will show the meaning of total quality management and its history and how the organizations use the total quality management. Further,the report will show the past trends of the total quality management. Then the implementation and the application of total quality management and the need for implementation. Then the process of implementation of TQM will be there in the report. Further, some examples will be given which used the total quality management and the impact of TQM on their businesses. Thenthe barriers will be shown in the report which makes the implementation of total quality management difficult and ineffective. Therefore, total quality management has a great future and it is being used by most of the organizations as the main motive of TQM is doing the things right in the first attempt only. It reduces the cost and improves the quality without the wastage of resources and other required elements.

TOTAL QUALITY MANAGEMENT2ContentsIntroduction......................................................................................................................................3Past Ten Years Trend of Total Quality Management......................................................................4Application and Implementation of Total Quality Management.....................................................6Process of Total Quality Management............................................................................................9Total Quality Management in Action............................................................................................10Barriers in Implementing Total Quality Management...................................................................13Conclusion.....................................................................................................................................15REFERENCES..............................................................................................................................16

TOTAL QUALITY MANAGEMENT3Introduction TQM (Total Quality Management) is an approach to management which commenced in 1950 and is being popularized since 1980. Total quality defines the attitude and culture of the organization which helps in providing satisfactory products and services to the customers according to their demands. The culture demands the quality in all areas in the operations of the organization; the processing is done in the right manner at the first attempt only, and the defects are identified, and the wastes are being eliminated. Total quality management is the philosophy of the management which seeks to incorporate the various functions of the organization like the production of operations, marketing, finance, designing, customer service, etc. These functions are being focused to meet the needs of the customers and achieve the objectives of the organization (Miranda Silva et al, 2014). The method of total quality management helps the employees and management to remain involved in the process of continuous improvement of the production of products. It is the mixture of tools of management and the quality which focuses on increasing the value of the business and minimizing the risk and losses which occur because of the various practices of the waste. Total quality management makes sure that organizations must endeavor continuously improves the process of production by hiring the knowledgeable and experienced workers. Total quality management can be easily adapted by the organizations. Earlier total quality management was only used in the operations of manufacturing but from the past few years, it has become more recognized and popular as a generic tool of management (Eriksson, H., & Hansson, J.2013). As it is also applicable in the other sectors like public and the service sector. Total quality management is the establishment for various activities like the commitment of the management and the employees, fulfilling the requirements of the customer, just in time manufacturing of products, reducing the cost, recognition, focusing the plans for improvement, etc. According to the article ("The good, bad and ugly," 2015), a decade ago, total quality management was losing its value in the business of manufacturing. As organizations started using six sigma more but the origin of six sigma is not clear. It might have commenced in the US. TQM helps the organization in the continuous improvement of the process to deliver the

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