Current and Recent Trends in Tour Operations Management

TOUR OPERATIONS MANAGEMENT
(Current and recent trends and developments in tour operation industry)
In today's scenario, tourism industry is now become one of
the largest growing industry over the world. In order to
manage business activities and operations, there is required
several tour operators; they are considered as the vital
stakeholders in the whole travelling industry. Tour
operators seems as agencies which sells various tour
packages, accommodations and transportation and other
tourism facilities to customers to customers in direct and
indirect manner.
Effects of current and recent trends and developments
In this over dynamic environment, there are certain
changes occur in tour operation management industry.
Multinational, tourism organizations, like Trailfinders are
reached across national boundaries. Due to globalization,
many companies emerged in order to gain high profitability
and sales. Now the tourism pattern is also changed; tour
operators are focused on targeting their market so as to
deliver value added services to customers. Holiday
packages are marketed by intermediaries or directly by tour
operators. It is a sector which brings in a lot of financial
resources without investing heavily in it. In 2006, the first
report about tourism sector stated that it has contributed
$170 billion to UK, USA and France economy. Every
nation tries to attract the individuals of other countries as to
promote their culture and increase inflow of foreign
currency.
Below mentioned are the various trends in tour operation
management industry, such as-
Globalisation: It has led to a society which is
interacting at a global level. This is a process which
promoted human interaction and travel around the globe.
With countries integrating their economies with global
economy, the people movement also got boosted.
Globalisation was a step which allowed travellers and
Technology: This is the element which changed entire
tourism industry. Technological changes in the
hospitality and transportation has led to new
opportunities which can be availed by the different
stakeholders of industry. Advancement and modern
communication technique have changed the whole
world.
Demographic changes: The world is witnessing
massive demographic changes. The population in
major cities and countries is getting more and more
aware about to travel which means they will be more
likely to change of location.
Below mentioned are the major types of tour operators
are stated as under: -
Inbound tour operators - These tour operators
deal directly to foreign tourists. In addition, they
render them different services for their convenience,
i.e. transportation facility at the time of arrival and
departure, accommodation facility, transportation,
entertainment, sightseeing, insurance services etc.
Along with this, inbound tour operator’s designs tour
package individually as well as in cooperation with
foreign tour operators. In fact, due to their effective
services, these tour operators are known as the image
builder of a nation by converting all touristic resources
into a saleable commodity.
INTRODUCTION