Toyota Motor Company as a Major Innovator

Running Head: Operations 0
Toyota
Management & Operations
3/4/2019

Operations 1
Task-1
Introduction
This report discovers the case of Toyota Motor Company. Toyota is the world’s biggest
automobile manufacturer with a General Motors, and Daimler Chrysler, even before the
economic crises. It is also the 10 most profitable and successful organizations in the world. It
is represented as a major innovator having initiated by many of the quality management and
manufacturing concepts that come to identify as best practice. It also prepared in respect of
the role of leaders in the companies, which assists them in the advancement of the
development and efficiency of high-quality products. It incorporates the role of leaders and
managers to get the work done to form the staff in an effective way (Nallusamy, 2016). In the
following, an effort has been made to discuss the different roles of both managers and leaders
and support through theories of leadership.
Role of both leaders and managers
Leaders- It is stated that they are those individuals who get the work done from the
employees regarding the objectives of the organization. The leaders play a significant part in
encouraging them with their problem solving, communication, and leadership abilities and
manage the mission of the company. They motivate the employees to work in a manner to
attain the goals. Their major goal is to inspire the personnel to develop their productivity,
which leads to an increase in profitability in the company (Dóci and Hofmans, 2015).
Manager-Managers are those people who maintain the task in the direction of achieving the
pre-determined objectives and aims of the organization. The managers are allocated on
several stages to manage their activities in the different departments. They are also concerned
with the performance appraisal of the employees as they achieve this task with the proper
implementation of the process at the regular time intervals. For the successful achievement of
the goals, the mission of the managers is to establish and maintain the appropriate policies
and manage the working of the employees with the objective to achieve the tasks effectively
(Wesselink, Blok and Ringersma, 2017).
Differentiate between the management and leadership

Operations 2
Management Leadership
Management involves controlling and directing a
group for the objective of harmonizing and
coordinating towards achieving a goal.
Leadership describes the capability of an
individual to encourage others to contribute
to the growth of the company.
They tend to be problem solvers, creative thinker,
and rational. Their personalities lean towards the
drive for improvement, strong will, and persistence.
They are comfortable in taking the wild and
crazy risk as they have a high extent of the
imagination.
They are more towards task-oriented and
concentrate on managing work effectively.
They are more towards people oriented and
concentrate on leading people productively.
They generate methods and strategies to cooperate
with the team and combines to operate smoothly.
They discover the problems and arrive at a
solution and utilizing their commitment to
motivate and solve their problems.
They display an impersonal attitude towards goals
and vision.
They display a very passionate attitude
towards the strategic vision.
They deliver projected results to leadership and
other shareholders.
They encourage innovative technology and
maintain procedures to enhance labour
relations.
(Jing and Avery, 2016)
Analysis of diverse roles of management and leadership supported by concepts and
theories
The functions of management along with leadership style applied to the Toyota Motor
Company to carry out the changes in the policies and strategies to enhance the functioning of
the company and manufacturing cost can be carried down. It further several types of
leadership style to be combined with the management theories such as classic and
contemporary theory, which is to be applied for the better operations in the organization. In
Toyota Motor Company is a Japanese automotive manufacturer and involved in the business
undertakings comprising the assembly, manufacturing, designing, and acquisition of the cars
in the nations like Europe, North America, Japan, and Asia. The management of the
organization effectiveness states the theories, which tends to increase the productivity and

Operations 3
profitability of every person. The role of the managers is different from the leaders’ role in
the organization. The manager of Toyota Motor Company develops the tasks and
performance capabilities of the employees and leaders in the organization with effective skills
concerning the principles established by the managers. The differentiated roles of both the
leaders and managers in the organization lead to growth and success as the tasks are
performed in an effective manner (Wang, Kim and Lee, 2016).
The role of leaders and functions of managers is to make the Toyota work in the desired
commitment towards the achievement of the goals. There are several functions of
management i.e. planning, organizing, staffing, directing, controlling, and coordinating.
Toyota is dealing with the situation where the prices of material, equipment, and fuel are
improving at a rapid rate. In such conditions, the implementation of the capabilities of leaders
and functions of the management plan and execute the policies, which can deal with the
manufacturing cost to enhance the revenue and sales of the Toyota (Meuser et al., 2016).
There are various management theories, which implied leadership skills and make the
organization develop its operations. Management by Objective is a theory, which
concentrates on the efforts of the employees and managers for the achievement of the
objective. It is stated that the managers cooperate with employees and set the performance
standard. The leaders delegate their responsibilities to the staff so that they are encouraged to
achieve their task effectively and efficiently (Bagdadli and Gianecchini, 2018). The
Behavioural theory of management is adopted by the Toyota as their managers direct the
strategies that take into consideration the abilities and capabilities of the leaders and
employees to utilize the transformational leadership style where the leaders communicate
with their staff and the strategies are defined in a productive manner (Van Dun, Hicks and
Wilderom, 2017).
The contemporary theory is adopted by the Toyota Company to deal with the conditions of
increased production and purchase cost. The leaders utilize their trait induce the employees to
apply innovative technologies to lessens the manufacturing cost and avoids the resistance to
change between the personnel by generating integrity with the communication and
adaptability skills (Cheng et al., 2015). The Classical management theory is adopted by the
Toyota in which the managers develop the policies to improve the performance of the
employees. They have established the KAIZEN strategy in which the efforts of the personnel
and management are constant to enhance the manufacturing activities. In addition, the