Management and Operations - Toyota Assignment

Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
P1 Define and compare role and characteristic of leader and manager.................................1
P2 Application of role of a leader and function of manager in different situational contexts4
P3 Different models and theories of approach ......................................................................4
P4 Key approaches to operations management and role played by managers and leaders ...6
P5 Importance and value of operations management in achieving business objectives........8
P6 Factors within business that impact on operational management and decision making...8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Operation management is a set of well defined systematic approach in which raw
materials and labour resources are turned into finished goods and services. In this managers have
responsibilities to manage production and maintain effective delivery of goods and services
(Boyd and Dougherty, 2016). Operation management is mainly a transformation process of
inputs into outputs. Present case scenario, has been conducted on Toyota which is an automotive
Japan based company headquartered in Toyota City, Aichi, Japan. This company is a world's
leading leader in sale of hybrid electric vehicles. In this report, discussions have been made on
role and characteristic of leader and managers, different theories and models of approach in
which situational leadership, system leadership and contingency are included. In addition to this,
key approaches to operation management and important and value of operation management in
order to achieve business objectives are mentioned. Lastly, this report includes factors within
business environment that impact on operational management and decision making by leaders
and managers in Toyota have been analysed.
P1 Define and compare role and characteristic of leader and manager
Toyota is multinational motor corporation in Japan. Company have more than 364,445
employees currently working under them and produces 10 million or more than vehicles per
year. It is public limited company. Takeshi Uchiyamada is current chairman on Toyota and
Shigeru Hayakawa is working as current vice chairman of Toyota automotive. Leaders and
managers play an essential role in each and every organisation. They perform different type of
roles and responsibilities but have common goal that is to achieve overall organisational
objectives. In Toyota which is a global and world's first auto-mobile manufacturer. Managers
and leaders in Toyota have different set of roles and responsibilities which they have to perform
as to attain predetermined goals and objectives of organisation.
Leader: A leader is a person who leads and inspires individuals or group of individuals
towards a common goal. A leader can take advantages of effective leadership to motivate and
guide their employees. They have basic responsibility to influence and encourage people and
formulate action plan. It is essential for a leader to adopt effective leadership in their leadership
skills and traits as to take organisation and individual towards growth path.
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Role of Leader: There are numerous set of roles that are played by a leader which is described
below:
Create Vision: Leaders plays an essential role in creating vision as to direct and guide
individuals in effective way. Leaders in Toyota are responsible to create suitable vision for
company as to maximise productivity of organisation.
Execute strategy: Leaders play most important role in executing strategy. They perform
effective role to implement required strategies and then execute them in effective way. Leaders
in Toyota are authorized to execute strategy in effective way (Ellitan, 2017). This will benefit
them to increase efficiencies of employees.
Characteristic of Leader
Positive attitude: It is essential for an leader to motivate and guide their employees in
effective way as to generate more productive outcome. Leaders in Toyota posses positive attitude
of trait which will help in maximising productivity of organisation in great extent.
Focused approach: Leaders are required to be saty focused and make sure that their
team and employees are working in effective manner towards objectives of organisation. It is
essential for Toyota leaders to ensure that company vision is properly defined to each and every
individual in company.
Manager:
A manager is mainly responsible for managing company or a part of it. They have
responsibilities to recruit, train, supervise and appraise employees. They are also responsible to
manage budget and deal with consumer complaints and queries. In order to formulate their
activities effectively managers can take advantages of different type of managerial skills as to
maximise overall productivity of company.
Role of Manager: There are different set of roles that are necessary for an manager to perofrm as
to generate more effective outcomes. Mentioned below there are some roles played by Toyota
managers:
Monitor: Mangers are authorized to monitor each and every aspect of organisation
function. This will aid in reduction of wastage and generation of more qualitative results.
Managers in Toyota are responsible to monitor achievements of every department as to
strengthen organisation position in marketplace (Nayak, 2015).
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