Analysis of Operations Process of Toyota Motor Corporation

This report analyses the operations process of Toyota Motor Corporation, focusing on the characteristics and applicability of relevant operations principles. It discusses the principles of supply chain management and provides recommendations for improvement. The report describes the selected process of designing, research, and development, and how it is carried out by the company. It also highlights the characteristics of research and designing in Toyota and the principles of operational management.

Report writing

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
TASK...............................................................................................................................................3
Clearly describe the selected process (or operation)...................................................................3
Characteristics of the research and designing in Toyota.............................................................4
The principles of supply chain management:..............................................................................7
Recommendations........................................................................................................................8
CONCLUSION................................................................................................................................9
REFERNCES:................................................................................................................................10
Books and Journals:...................................................................................................................10

INTRODUCTION
The report aims to analyse the operation's carry out by the organisation. An organisation
go through with many tasks and activities which is required to fulfil their targets and objectives.
An operational process helps the company to reach to the heights of success. Operational
activities are mainly related to designing, researching, collecting data, budgeting finances,
creates sales and marketing. All the process are necessary for an organisation in order to gain
customer attention and fulfil their needs and wants. In order to get high market share and growth,
it is necessary to bring changes in the operations as it creates a base for the whole organisation
function. This report is going to talk about the Toyota Motor Corporation which is the largest
auto mobile brand (Kannusamy,2021). The company was established in 1937 in Japan. The
company is highly known for its auto mobiles products which is rendered at worldwide level. It
has wide operations and popular fan base which makes it a top rated organisation in market. This
report is going to analyse the operations process of the company in which there will be clear
understanding about the characteristics and applicability of relevant operations principle. The
process will be used for the organisation is related to research design in sustainability and digital
transportation criteria.
MAIN BODY
TASK
Clearly describe the selected process (or operation)
A process and an operation plays vital role in working within the organisation.
Operations sets a base for carrying out diversified activities. An operational activity is
combination of the decisions taken by the managers in order to produce, collect and manage the
product and services. It involves all the resources and assets which are utilised by the company
in order take best decisions for the services. The Toyota corporations is world leading auto
mobile brand which secured it productivity standards through undertaking best decisions for
managing their operations and overall process (Vanichchinchai, 2021). A process of deigned
goods and services leads to many activity such as brainstorming the ideas, make it implement in
practical application, take decisions for resources and budgeting, involve supply chain and
logistics and take decisions for the sustainability. The selected process of the Toyota corporation
is designing, research and development.

This process is very well done by the Toyota Corporation in which the company plays
vital role in designing and bringing new product into organisation. Therefore, it shows that it is
required for the company to focus on the overall designing process. It helps in bringing new
ideas and technique as per the modern requirement of the customer. Designing the process helps
in pre planning about the goals, targets and strategies to achieve the same.
The designing of goods and services is all about research and development of the new
ideas which can result in the effective process of company. The Toyota motors focus and
concentrate in research and development by analysing customers requirements at wide level. The
company use research criteria by investing in bringing new features to their auto mobiles. Also,
they make sure that every aftersales service would be beneficial for the company in order to
retain and sustain customers for long time. The company also ensure that, all the dealers must be
placed effectively by maintaining needs and designs of products. In every new day, the company
designed to establish the group of company’s at large market. This ensures that, there will be
effectiveness of the vehicles which will meet with the customer demands. So the designing
depends on the overall strategy of the company (Browning,and de Treville, 2021). The main aim
of the designing is to create anything whether it is yacht, robot or car which gives a joyful
experience to many people. This shows that the whole designing process is based on the
experiments which the team take at regular practices. The company use the advanced AI
technology to maintain sustainable performance in the market. Their vehicles comes with
innovative technology to measures the factors which disturbs the environment. Apart from this,
Toyota also claims to launch new vehicles in the upcoming year which use the electric
technology in order to save environment by reducing carbon emissions. Toyota also makes their
vehicles reliable, through this they achieve the maximum safety targets to the customer. They
have recently performed the global en cap test to check the durability of their vehicles. They
have mindset to create a sustainable brand integrity for the customer.
Characteristics of the research and designing in Toyota
Research and designing in bringing new products plays an important role in serving best
facilities at Toyota. This operations process brings all the innovations and new features in
products which attains a reputed position in the global market. Therefore, in order to set the
designing process, there are many characteristic which needs to be taken into consideration by
the organisation. These are described below:

Variability: The designing of new product and services depends on the variability
feature of the process. The designing and quality of the product may assure that all the products
may not be designed with the same quality. Therefore, each product may be variable as per its
suitable features and techniques used in it. This shows that, it is essential to create and perform
the basic criteria and standards while designing the products in Toyota. The company makes cars
and robots in variable way to fulfil distinct demands of the customers.
Simultaneity: This features shows that every product could not be designed
simultaneously as it require much research and development. This features assures that all the
products must be designed after one gets complete. So the designing process must be carry out in
regular intervals (Plambeck,and Ramdas,2020). Therefore, the designed must be prepared and
confirmed once the other products has already presented in the market. The Toyota use this
strategy and analyse the features which they could bring in the market in their next product. They
get prepared and experiment every time new ways to give better experience to the customers.
Perish ability: The decision for designing products and services depends on many
features and factors. In which, perishability is also termed that those service which cannot be
stored for further or later use. Therefore, the Toyota has products which can give better
experience to the customers. But the company also provide inbuilt services and discount offers
which cannot be taken if once gets utilised.
Inseparability:” This feature demonstrate that the products and services comes through a
process of production and consumption. In this case, the company takes decision for producing
goods and them storing it. For producing products and services, it has analysed that the customer
must gets physically present in order to make use of their services. The Toyota make sure that all
the physical production of goods and services must get maintain (Fisher,Olivares,and Staats,
2020). Therefore, the effective performance will make sure that customers needs to be present in
order to make use of the auto mobiles facilities across every area.
Intangibility: This feature of the designing and delivery of the products and services at
Toyota, it is all about when the products and services cannot be touched and seen. The potential
customer of the company must get all the services in an amazing experience. It will impact on
the working of the taking decisions regarding product durability, inbuilt features and sustainable
operations. For example, the service of the car repairing, sustainable features and inbuilt

automation cannot be felt by the customers but it has much value for environment and best
usage.
There are various sustainable improvements which helps the organisation to become more
profitable in the market.
The principles of operational management are described below:
Conservation of the ecosystem –This is the most vital factor which helps the organisation
to gives various benefits to the ecosystem in an effective manner. The company needs to improve
the flow of operation in order to improve the efficiency. The company can conserve the
resources by utilizing the resources effectively (Powell, and et.al., 2018). This principle shows
that the Toyota motor company has utilised this principle while taking decision for the designing
and researching of new products. They look for the Eco system and then built effective Cars
which has electric operations and CNG to avoid carbon footprints.
Sustainable development of the society – The organisation sustainable practices also helps
the society in a systematic manner. There are various new techniques which could be
implemented in the workplace to give better benefits to various people of the society. The
organisation ethical practices help them to acquire and huge share in the market and improves
the brand integrity (Westney,2020). This will also attract different customers they could prevail
for long term basis. The Toyota also has strategy in designing their products and services which
shows that they keep focus for the society benefits in bringing new and updated techniques.
Therefore, it is necessary for the company to work on this principle by using mechanism which
has sustainable capabilities.
Conservation of human resources – The organisation needs to utilize the resources in an
effective way. The structure of the workplace needs to agile and structured in every manner. The
organisation can adapt to newer technologies in order to preserve natural resources and attain a
sustainable performance in the market. This factor also suggests that all the resources are
required for the Toyota motors (Fukuzawa, 2019). This makes sense of belongingness when the
company looks for the benefit of the human resource. They provide credible information for
signing the resources which has assured that it is effective for the knowledge and integration of
the society.

The principles of supply chain management:
Adapt Supply Chain to Customer’s Needs: The business and supply chain professional
show concern toward the customer need and demand. This principle shows that customer can be
segmented into different groups in order better know them. On the basis of sales and size and
profits. It can be done in products, trade channel and industry. Knowing customer need is also
important. This principle also shows that the Toyota's supply chain management is effective as
they serve their products and service from large network. They provide auto mobiles through
their stores and dealers which make sure that, every customer get all the facilities related to their
purchase.
Customize Logistics Network: After knowing customer needs based on their
requirements. The supply chain management managers have a logistics network to serve
different groups. The supply chain managers have to consider the deliverables and make
appropriate decisions for distribution of those products. The customers are connected with the
logistics process of the company (Holweg, and et.al., 2018). When they wanted to book a car or
any product, they must look for the logistic facility of the company. This will lead to enhance the
management source from the growth of accessibilities.
Align Demand Planning Across Supply Chain: Supply chain professionals are well
trained and able to share and engage data with the partners in order to leave the not important
stocks. The data and information must be used wisely by supply chain managers. As per the
demand planning of the individual, there is requirement of the aligned supply chain in which the
customers gets all their products through cross supply chain process (Powell,and Reke,2019).
The Toyota keeps the data of the customer and then makes contact with them for the growing
strategy of the company. Therefore, it is necessary to keep the stock in demand until it gets
fulfilled by to its maximum extent, this will show that, the signing process of company dos not
get wasted and all the resources will get utilise effectively.
Differentiate Products Close to Customers: The products which have different features
remain more close to customer. The Toyota has this strategy to bring less tock ofg these kinds of
products in order to check the demand for it into market. differentiating products helps in
products to categorize and focus on specific products wisely. this helps in making strategic
decisions for the brands and company (Abideen, Mohamad,and Fernando, 2020). By sales and

standardization can help in lower cost for the organisation. This will maintain a secured process
and customer easily shows much restraint.
Recommendations
As per the four stage model of Hayes and wheel right, the operations management team
required oldest cages contribution in order to expand brought and sustainability. In Toyota
motors, is there designing and researching for Newport up the block means by bringing you
features and innovation into it, there is requirement off including the contribution of serious best
practices in order to take further step towards success. The stages of this model are described
below:
Fix the worst problem: that Toyota is facing problems of frequent customer demands for
electric vehicles and define problems in battery management which hinders the operation of the
company to provide electric vehicles in an effective manner (Balzer, and et.al., 2019). The
operation could be managed through avoiding mistakes and analysing problems of batteries.
Adapt best practice: the company can be come to this stage by adapting new innovations
and experiment for bringing electric vehicles and other sustainable automobiles which will be
beneficial for the whole ecosystem.
Link strategies with operations: Toyota Motors needs to Adobe effective strategies into
their operations and link them together to get the best results. For instance the strategy of
bringing change into batteries and adapting new innovations which is necessary to full film the
knees and wants of the customers.

CONCLUSION
The Report has concluded that, operations management please vital role in coming out of
mistakes in improving solutions by analysing mistakes. It has analyse that a company is required
to focus on their process in order to generate best ideas and work on the operations principles.
There is recommendation to move further for the next steps of improvement through applying
the model which has shown that the company needs to invest batteries of electric vehicles to
make it successful into market.

REFERNCES:
Books and Journals:
Kannusamy, R., 2021. Technological Applications in Automobile Manufacturing Sector: A Case
Study Analysis. International Journal of Industrial and Manufacturing
Engineering, 15(10), pp.434-438.
Vanichchinchai, A., 2021. Assessing lean satisfaction and its enablers: a care provider
perspective. Operations Management Research, 14(1), pp.95-106.
Browning, T.R. and de Treville, S., 2021. A lean view of lean. Journal of Operations
Management, 67(5), pp.640-652.
Plambeck, E. and Ramdas, K., 2020. Alleviating poverty by empowering women through
business model innovation: Manufacturing & service operations management insights
and opportunities. Manufacturing & Service Operations Management, 22(1), pp.123-
134.
Powell, and et.al., 2018, August. Towards digital lean cyber-physical production systems:
Industry 4.0 technologies as enablers of leaner production. In IFIP International
Conference on Advances in Production Management Systems (pp. 353-362). Springer,
Cham.
Fukuzawa, M., 2019. Critique on the lean production system research. Annals of Business
Administrative Science, 18(3), pp.85-101.
Holweg, and et.al., 2018. Process theory: The principles of operations management. Oxford
University Press.
Abideen, A.Z., Mohamad, F.B. and Fernando, Y., 2020. Lean simulations in production and
operations management–a systematic literature review and bibliometric
analysis. Journal of modelling in management.
Balzer, and et.al., 2019. Revolution or 30-year fad? A role for IO psychology in Lean
management. Industrial and Organizational Psychology, 12(3), pp.215-233.
Westney, E., 2020. Reflecting on Japan’s contributions to management theory. Asian Business &
Management, 19(1), pp.8-24.

Fisher, M., Olivares, M. and Staats, B.R., 2020. Why empirical research is good for operations
management, and what is good empirical operations management?. Manufacturing &
Service Operations Management, 22(1), pp.170-178.
Powell, D. and Reke, E., 2019, September. No lean without learning: rethinking lean production
as a learning system. In IFIP International Conference on Advances in Production
Management Systems (pp. 62-68). Springer, Cham.