Toyota’s Organizational Behaviour

Running head: Toyota’s Organizational Behaviour 1
Organizational behaviour
Toyota’s Organizational Behaviour

Toyota’s Organizational Behaviour 2
Contents
Introduction.................................................................................................................................................3
Organisational development theories...........................................................................................................4
Strategies to enhance the organizational performance.................................................................................6
Internal and external factors........................................................................................................................8
Internal factors.........................................................................................................................................8
Strengths..............................................................................................................................................8
Weaknesses.........................................................................................................................................8
External factors........................................................................................................................................8
Opportunities.......................................................................................................................................8
Threats.................................................................................................................................................9
Assess the strategies organization employ to affect change and development...........................................10
The role of structure and design in organizational development and change.............................................12
Conclusion.................................................................................................................................................13
References.................................................................................................................................................14

Toyota’s Organizational Behaviour 3
Introduction
Organizational development is considered as the systematic approach that facilitates to improve
effectiveness of the organization. It is vital for the organization to implement change for
attaining desired goals of high performance and competitive advantages (Burnes & Cooke,
2012). The case study of Toyota Company is taken for this assignment to elaborate the
organization development theories. Various strategies will be defined in order to improve the
organizational performance. Internal and External factors have the huge role in the organisational
development which will be discussed in the term of Toyota Company.
Overview of the case
Toyota PLC is a component of Toyota Motor Corporation which is the world’s seventh largest
company. This company is responsible for marketing, sales and customer relations across its
entire network globally. The case study of Toyota shows that it has decided to replace business-
critical systems with open source business applications. It is the huge change in the organization
that affects entire employees of the company. This case study shows that how one of the famous
company chosen an open source solution to reinstate the core system of at Toyota (GB) PLC and
chose 1Tech (1Tech, 2018).

Toyota’s Organizational Behaviour 4
Organisational development theories
It is defined by Bennis that organizational development is considered as a respond to amendment
in educational strategy which is planned to change the attitudes, values and structures of
organization so that an organization can adopt latest technologies, challenges, and markets.
There are various theories of organizational development which helps organization to move
ahead without any obstacles. Lewin’s Theory is effective one of them which shows the balance
regarding changes within the organization.
Kurt Lewin and Followers
It has been found that one active theory of organizational development and change is the
equilibrium theory. The change management model was introduced in 1940 and the component
of this model still remains reliable and relevant today and this theory has developed by Lewin
which is able to find out the balance factor between desirable and non-desirable behaviours that
practioners of OD utilize to move the point of equilibrium to one side for attaining the desired
results (Kaminski, J2011). It entails unfreezing, moving and freezing factors that can be found
within the change process. In the context of Toyota PLC it has been found that unfreeze is the
initial step that is able to reduce the forces that are resolute to sustain the status of the
organization. It is the stage in which company can find out the gap between the desirable
outcome and current outcome. The second step of this model is transition which consume a lot of
time because in this stage people are looking for better things (Manchester, Gray-Miceli,
Metcalf, Paolini, Napier, Coogle & Owens, 2014). As per the case study Toyota need to give
proper training ti the employees due to amendments in the organization. Toyota has identified
the potential strategic platform as opentaps and 1tech is the opentaps specialist in Europe. 1Tech