Training and Development: Impact on Employee Performance at Coles

Topic: An investigation into the relationship between training and
development and its impact on improved performance of
employees in an organisation - a case study of Coles
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Executive Summary
Training has become an integral part of the organisation and is significant for the growth and
development of employees so that they can perform up to the standard. In the current dynamic
competitive market training has become an essential need and requirement for the organisation
(Nda and Fard, 2013). The study aims at investigating of training and development practices and
its implication on the employee performance in a selected company known as Coles. Coles
Supermarket is an Australia based supermarket, retailer as well as consumer service provider
company. This research study present of a literature review on the significant relationship
between training and development required for the development of employee’s performance and
productivity. The use of various peer-reviewed literature has been made in this assessment in
order to identify the relationship among both of the variables i.e. training and development and
improved employee performance in context of the company Coles Supermarket. Moreover, the
research paper also highlights the research gaps and limitations which occurred due to the non-
existence of empirical evidence in order to prove the research topic. Different authors present
their distinctive views and lack in some area the paper emphasis on that area and provide with
the need of further investigation on it. In the end summary of whole research paper is also made.
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Table of Contents
Executive Summary.....................................................................................................................................2
1. Introduction.............................................................................................................................................4
2. Project Objective.....................................................................................................................................5
3. Project Scope...........................................................................................................................................6
4. Literature Review....................................................................................................................................7
Research Gap.............................................................................................................................................11
5. Conclusion.............................................................................................................................................13
References.................................................................................................................................................14
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1. Introduction
The main purpose of research is to study the relationship between training and development and
its implication on employee performance. In order to survive in the turbulent business market,
the companies are facing stiff competition so as to gain competitive advantage. For attaining
such position in the market, the human resources play a vital role. However, there are various
other factors also which lead to the success and growth of company. Furthermore, the
organisations which are differentiating on the basis of human capital reflects of intangible
characteristics and features such as skills, knowledge, innovation and others which greatly
impact on improving the productivity of company. Those organisations who tend to adopt of
effective training and development program seems to achieve both of their long-term as well as
short-term goals. The purpose of this research paper is to present numerous literature on the
selected topic and provide evidence and support to investigate it. The literature presented help in
gaining in-depth knowledge and skills of subject area. Conclusion is also drawn at the end of this
research paper.
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