Impact of Training and Development Practices on Employee Satisfaction in the UK Ultra-Luxury Retail Industry: A Study on Harrods

Literature review and
Methodology

Table of Contents
Table of Contents.............................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Project Aim.................................................................................................................................1
Project Objectives......................................................................................................................1
Problem statement.....................................................................................................................2
Literature review.......................................................................................................................2
RESEARCH METHODOLOGY....................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCE..................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Training and development is main practice which is used by organization for the purpose of
getting ready and get work done from people that supported to grow the business effectively. The
management is having important role as it conduct the analysis and comes to know how to accept
the changes by offering training and development functions to employees (Khoreva, Vaiman,
and Kostanek, 2019). Without training it might be difficult for company to accept the challenges
and methods of new working. The environment is changing day by day where it became
important to introduce the new products and services by using new technology and innovation
that supported to grow business. To understand about training Harrods has been taken that is is a
department store located on Brompton Road in Knightsbridge, London, England. It is owned by
the state of Qatar via its sovereign wealth fund, the Qatar Investment Authority. This is larger
organization that brings new function by providing training to employees which can help to
develop business productivity by providing employees satisfaction. The management understand
the requirement and offer kind of services which could help to accomplish the business goals.
The report covers aims, objectives, and research methodology, and reviews.
MAIN BODY
Project Aim
The main aim of this project is impact of training and development practices on employee
satisfaction in the UK ultra-luxury retail industry. A study on Harrods.
Project Objectives
 To determine the knowledge about employee satisfaction.
 To analyse the impact of training and development practices on employee satisfaction in
the UK ultra-luxury retail industry.
 To determine the practices of training and development to satisfy the employees within
Harrods.
 To explain the benefits of training and development practices could be taken by Harrods
to satisfy their employees.
Research Questions
 What is the knowledge about employee satisfaction?
1