Impact of Training Needs Analysis on Performance Management in Shell Oman Marketing Company

Running head: RESEARCH PROPOSAL
Impact of Training Needs Analysis on Performance Management in Shell Oman Marketing
Company
Name of the Student:
Name of the University:
Author note:

1RESEARCH PROPOSAL
Introduction
Performance management refers to the process of providing and accessing feedback,
accountability towards the organizational activities and documentation of the performance
outcomes of the employees of an organization. In other words, performance management is the
set of activities that ensure that the organizational goals are being met consistently, efficiently
and effectively (Dooren, Bouckaert and Halligan 2015). This focuses on the performances of the
organizations, employees and the departments and even the processes. Training and development
have a significant role in performance management. An organization needs to arrange trainings
for the employees to improve their efficiency and productivity. That in turn will help in their
performance management by generating improved results in various activities and skills, such as,
adaptability, analytical skills, communication, decision making and business knowledge of the
employees (Elnaga and Imran 2013). Hence, training needs analysis is essential for the
organizations to find out and focus on the ways to improve the performance of the employees.
Shell Oman Marketing Company is one of the major supplier companies in the oil and
gas industry of Oman since 1958. The company is engaged in marketing and distributing
petroleum goods in the Sultanate of Oman. A wide range of engine oils and car lubricants are
supplied by this company apart from owning an oil blending plant. There are almost 180 Shell
retail service stations across the country. It is a subsidiary company of Royal Dutch Shell Plc.
The company is chosen for the study because as per the 2017 annual report, it provides more
than 66 Further Education, Training and On-The-Job Development scopes for employees and
helps in improving their performances (Shelloman.com.om 2018).

2RESEARCH PROPOSAL
Research rationale
The report aims to present the findings of a study on the training need analysis and its
impact on the performance management in the Shell Oman Marketing Company. Performance
management includes evaluation of the performance of the employees of an organization in
various aspects. Through this research, the researcher will be focusing on factors of training need
analysis and how those help in improving the performance of the employees and contribute in
conducting the performance management in the organization. The researcher has chosen Shell
Oman Marketing Company as a case study company for the study.
Problem statement
The problem statement for the research study is: “What is Training needs analysis and what are
its impact on the performance management system in Shell Oman Marketing Company?”
Research hypotheses
1H0: Managerial training has no impact on the performance management of Shell Oman
Marketing Company.
2H0: Leadership training has no impact on the performance management of Shell Oman
Marketing Company.
Research questions
1) What is the concept of performance management and training need analysis?
2) What is the impact of training need analysis on performance management?

3RESEARCH PROPOSAL
3) What is the way of improving training to improve performance management in Shell
Company?
Objectives of the study
1) To know the concept of performance management and training need analysis.
2) To evaluate the impact of training need analysis on the performance management in Shell
Oman Marketing Company.
3) To suggest ways of improving training to improve performance management in Shell Oman
Marketing Company.
Literature review
Concept of training
As stated by Wilson (2014), training is one of the most important sections of human
resource development. It refers to the process of learning knowledge or developing skills for a
specific purpose. In other words, training represents the procedures of learning the necessary
skills and gaining the knowledge required to do a particular job efficiently. In any organization,
human resource development is extremely important. It is necessary for improving the individual
as well as organizational performance and productivity. Development represents the process of
improvising the exiting knowledge, talents and skills of the employees (Ford 2014). Since, all the
jobs have specific roles and responsibilities; it is the duty of the organizations to train the