Training Needs Analysis Management Science

Running head: MANAGEMENT
Management
Name of the Student:
Name of the University:
Author Note:

MANAGEMENT1
Question 1: (a) What were the Sources of Information Used in TNA in this Case?
Training needs analysis (TNA) represents activities of data collection of the organization
which helps in underpinning the decision making especially in regard to whether the training is
able to improve performance (Nicholas Clarke, 2003). It also pinpoints the people who should
receive training. In this particular case, the information used for TNA represented those sources
that allowed quick gathering of information such that that could be utilized as a part of wider
review service. Therefore data were primarily gathered from the three fundamental groups
provided information for the analysis. These groups had been identified as senior managers,
managers and assistant manager and the particular group of staff or the care managers for whom
the training needs were identified.
(b): Would you call this a thorough TNA? Why/why not?
I would call it thorough TNA as it included questionnaire survey of all employed care
managers within organization followed by collection of both quantitative and qualitative data.
The qualitative data was collected by requesting the care managers to rate them on scale of 1 to 7
based on seven core skill and areas of knowledge. On the scale, 1 represented not competent and
7 represented highly competent. The core areas of skill included assessment of social care,
knowledge of the statutory duties and relevant law, conduction of risk assessment, development
of care plan, commissioning of service ,working with professionals from different agencies and
administrative and management skills.
It has been found that there has been attempts in maximizing trustworthiness of data
through checking inferences put across during course of the interviews and summarizing it at the
end of the study. Quantitative data derived from questionnaires were analyzed statistically with