Report on Trust and Transparency to Leaders in Health Care Organisation

Trust and transparency in
effective management and
leadership of health care
organisation

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
ESSAY.............................................................................................................................................1
Trust and transparency in general...............................................................................................1
Importance of trust and transparency in health care organisations.............................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
The power of the trust is that it is hard to build and easy to destroy. Process of building
trust brings transparency to the organisation. Essence of trust and transparency is required in
both personal as well as professional life. Employees of the organisation are leaded and guided
by their leaders and not by their top level employer. Therefore, trust of employees in their leaders
is necessary. Building a trust is a two way process, it requires involvement of both employees
and leaders. Participation of any single person will not be sufficient to build trust. This process of
building trust brigs transparency within leaders and their subordinates. Likewise, in health care
organisations trust and transparency is essential at all the level and all the stakeholders including
patients, clinician staff, physicians and board. In the present report essence of trust and
transparency to leaders in health care organisations has been discussed. The report includes need
of transparency in general and also in context of health care organisations along with real world
example quoted. Various barriers to the effective leadership has also been discussed in the below
report.
ESSAY
Trust and transparency in general
In today's era, in workplace, trust and transparency has become more popular as the
employees and customers are now more aware about what is real and true. People are now more
focused of what actually exist in the work environment. Therefore, apart from career
advancement opportunities and job securities, employee now are more interested in being a part
of workplace culture so that they may know and may deliver truth (Schnackenberg and
Tomlinson, 2016). The expectation of employees from their leader is that they share about where
the organisation is heading and what future expectations they can have from their company. In
simple words, employees just want transparency at the workplace so that they can plan for future
outcomes and can protect themselves. If there had been transparency in leadership and workplace
in the corporate culture, many jobs and careers would have been salvaged.
The feeling when you are trusted by other and you being transparent is the most powerful
thing. Many leaders are not transparent because they think that they would be seen as less
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authoritative, and they will lose the credentials for which they worked so hard to attain. Today is
the time when everyone expect and want their leaders to be less perfect, more human and
vulnerable at times. Therefore, this need of transparency is high in the society now. For example,
people would prefer to see a video of a blog rather than to read it because video will give access
to the body language and facial expressions that would be more easy to trust.
This is the time for leaders to become transparent at the work place (Men and Stacks,
2014). Transparency can be achieved by communicating less via emails and elimination of third
person communication, instead, leaders should develop more personal engagement with
employees with a greater frequency. There are some powerful advantages of leader being
transparent:
Faster solution to the problems: Through transparency in leadership, employees get to know
more about each other and can work together towards the problem solving faster. Many times a
problem in the organisation may have multiple solutions, but from the view point of seniors they
can see just one solution on which they can work, but being transparent with employees can help
then in identifying other solutions in which employees can take part efficiently.
Teams are built easier: transparency at workplace enables the team to perform tasks together
and work smarter. Team building through transparency will be sharper if the leader would be
able to discuss openly the strengths and weaknesses of the team. This will allow all the members
to share their views and perspectives. This will allow a leader to create platform where he can
strategically plan the allocation of assignments based on the specific performance requirements.
Relationships grow authentically: Transparency in team bring employees together that have
not discovered each other yet. But while working together their character traits and tendencies
may be discovered which will complement each other (Christensen and Cheney, 2015).
Therefore, a vibrant team with unique characteristics of employees can be formed, that would be
a result of each other being true and authentic to others.
High level of performance: higher transparency will lead to higher performance of work as
transparency will increase trust within the employees.
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