Uber Data Breach Analysis | IT Impact on Business

Running Head: IT FOR BUSINESS
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IT Impact on Business
Uber data breach analysis
(Student Details: )
1/11/2020

IT FOR BUSINESS
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Contents
Introduction...............................................................................................................................2
IT Impact on Business............................................................................................................2
Uber data breach incident..................................................................................................2
Why Uber need IT...............................................................................................................2
IT is important for Uber’s business survival....................................................................3
Requirements for IT applications in Uber........................................................................3
The way Uber’ business use IT presently........................................................................3
Benefits of IT for Uber.........................................................................................................3
Risks posed by IT for Uber................................................................................................4
The way Uber maintain and monitor IT............................................................................4
Conclusion................................................................................................................................4
References...............................................................................................................................6

IT FOR BUSINESS
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Introduction
This research paper is focused on exploring the role of Information Technology (IT)
for modern businesses. In general, IT drives constructive innovation in the area of
business all across the world. It is well-aware that innovation is the path to success
in business scenarios. Innovation with IT has a similar effect that steam had on the
industrial revolution. In this context, identifying the role of technology for business
development is necessary because IT has several positive impacts on business
operations. Hence, this paper is going to analyse the data breach case of the well-
known international ride-share transport firm Uber. As mentioned in (Hern, 2018),
Uber Company got fined for a data breach of £385,000 as the breach affected
millions of passengers (Hern, 2018). The main culprit of the data breach incident was
that the transport firm concealed the data breach from 3.7 million drivers as well as
35 million users. If the firm would have told these people that the data has been
hacked then they could have taken preventive measures already (Australian
Government, 2018).
IT Impact on Business
Uber data breach incident
According to (Hern, 2018), during November 2016, hackers cracked the security of
Uber and hence acquired credentials for accessing Uber’s cloud servers. In this way,
these attackers downloaded 16 big files which were containing the personal records
of more than 35 million users all across the world. In this context, the breached as
well as downloaded data included Uber’s passengers’ names, email IDs, phone
numbers as well as the location from where they had signed up on Uber application
(Fortune, 2018). Thus, due to this data breach incident, both the drivers and riders
were affected as the hackers have accessed 3.7 million drivers’ license numbers and
other details (Lee, 2017).
Why Uber need IT
It is a well aware fact that every business needs IT for its survival and further growth.
In this way, IT is needed by the chosen business of Uber at a very large level
because of the following reasons:
 Enhanced efficiency of operations: in the context of Uber, IT is needed for
efficient operations as it helps to understand the cash flow needs while
preserving precious resources like physical space and time. For example,
warehouse inventory technologies allow Uber owners to understand how to
manage the storage costs of holding products in the best possible way (Bitran,
2016).
 Communication with riders, drivers, and clients: for Uber, IT is essential
as it enables effective communication between the company and its
customers. Apart from this, IT always affects the ability to communicate with
the riders and other people in the context of Uber thus the chosen business
definitely needs IT largely (Fortune, 2018).
 To evolve corporate culture and class relations: as we know, IT is needed
to create a team-dynamics in a business-like Uber as employees at several