Operation Management of Uber Vehicles

Running Head: OPERATION MANAGEMENT OF UBER VEHICLES 1
Operation management of Uber Vehicles
Names
Institution

OPERATION MANAGEMENT OF UBER VEHICLES 2
Operations Management of Uber Vehicles
Uber is a business model based on technology that enables individuals to get a private
mode of transportation from the comfort of their smartphones (Henry, 2015). Security measures
are highly installed by ensuring that both the rider and the driver information are captured in the
system database. This information plays a key role in incases of theft, murder, forgotten luggage
in the car and so forth.
In the area of supply chain of management, Uber has successfully created a connection
between the rider and the driver through the app. There is ease of information from the system. A
person is only required to sign up and fill in their information such as names, contacts, location
and so on (Elaine, 2015). Uber matches the demands of the clients by supplying the services at
the point of need. For example, when a rider request for a ride it searches for nearby drivers and
sends feedback on driver’s availability. It provides mapping and the estimated time it takes the
driver to arrive at the destination. It’s able to meet all their clients’ demands by creating
accessibility worldwide.
In the context of maintenance, Uber management has set rules and regulations for drivers to
adhere to for safety precautions. Once potential driver’s sign up, they are required to first take
their vehicles to the relevant government authorities for standard inspection and get a certificate
which is sent to the team (Carolan, 2017). Drivers driving license is also checked to ensure
eligibility of the drivers. The company also ensures vehicle registration is not more than ten
years, and the model is a four-door car. Drivers are vetted from user’s feedback at the end of the
journey through five-star criteria to ensure services that deliver satisfaction are offered to the
customers. The company strives to ensure all vehicles are well maintained by directing their
partners to service them regularly to avoid regular breakdowns. The company also ensures their