Analysis of Contemporary Change Management and Leadership

This assignment provides a comprehensive analysis of contemporary change management and leadership concepts. It includes research on Kotter's 8-step change model, empirical studies on multicultural leadership approaches, and case studies on business model innovation for resource-efficiency and circularity. Additionally, it explores the process of implementing healthy workplace initiatives, modeling the Skunkworks technology, and making business cases for resource recovery.

Understanding and Leading
change

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Presenting different organisational examples that impact upon organization's strategy ..1
P2 Presenting internal and external drivers of change affect the leadership and teams.........3
P3 Describing measures to minimize its negatives impact of change on the organizational
behaviour................................................................................................................................5
TASK 2............................................................................................................................................6
P4 Presenting different barriers for change and how it influences leadership decision making.6
TASK 3............................................................................................................................................8
P5 Presenting different leadership approaches to deal with change.......................................8
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Understanding and managing change is the foremost requirement of every business and
this incorporate the organizational tools which help to make the business more successful. The
chosen company for this report is Softwire which is small and medium in UK which provide
software engineers, digital design solutions to their customers. The report main aim is to
understand the managing and leading change in the working environment. The present study
compares the different organizational examples that impact upon company's strategy and
operations. Further study evaluates the ways through which the internal and external drivers
changes affect the leadership and team of the quoted firms and describes measures to minimize
its. Beside this, report explain different barriers for a change and determines how it influences
the leadership decision making process and describes different leadership approaches to deal
with a change.
TASK 1
P1 Presenting different organisational examples that impact upon organization's strategy
Apple is one of the top and leading brand in UK that designs and develops and sells
consume electronics and different online services. The company also consider one of the top big
four of technology. The firm also provide hardware products such as iPhone, smartphones, and
iPad tablet computer.
Nokia is another one of the best telecommunication industry that focus on large scale
telecommunication infrastructure and technology development. The company operates its unit in
more than 100 countries and peaked at 85th rank in world. The firm also start introducing
Microsoft mobile after a partnership with Microsoft.
Identification of drivers and its bifurcation in long and short term operations :
Drivers of change Impact upon Apple Impact upon Nokia
Technological change This factor directly creates impact
upon the business performance in
positive way. Such that Apple is also
wants to adapt new and advance
In Nokia, this factor also creates
positive impact such that by
adopting new technology into
the working area will help to
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technology into their working area so
that it helps to lead a change. This
driver is a short term operational
change that affect the system
internally.
maximizes its sales by reducing
the cost of offered products.
Competition This factor has direct as well as
significant effect on business plans
and policies. For instance, adoption
of the discounting pricing strategy by
competitors has encouraged apple to
lower the prices of their products and
services. It has forced firm to bring
improvement in operational system
so that cost of production can be
reduced and profitability can be
increased.
Increased competition also affect
the business performance of
Nokia. Such that it have many
rivals and thus it always affect
the prices of their products and
services and also force them to
produce best and innovative
products.
Management change This change affect the internal
environment of Apple in positive
way because it helps to keep their
employees involving in the decision
making procedure, which further
helps to maximize the profit.
This change is considered as a
long term operational change
because it directly affects the
business performance as well as
their employees. As, Nokia
wants to change their
management so that it will help a
firm to manages their entire
work in better way.
Approaches used to overcome the impact of driver:
Similarities: Both Apple and Nokia uses same approaches in order to overcome the
technological change. Such that both firm upgrade their system in order to accept the changes.
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Such that Apple always upgrade its IoS system and on the other hand, Nokia start introducing its
windows software androids in order to accept the changes in technological field.
Differences: Both the firm uses new pricing strategy and different promotional tool in
order to respond competition driver. Such that Apple uses discounting pricing strategy while
Nokia uses cot leadership strategy to cope up with competitive factor.
 To overcome the impact of competition, Apple uses different discounting pricing strategy
so that it will easily increase the sales and maximizes the profit.
 On the other hand, Nokia uses cost leadership pricing strategy in which the low price
products are offered by the firm to their customers.
P2 Presenting internal and external drivers of change affect the leadership and teams
Leadership, teams and individual behaviour are also affected by the internal and external
drivers of change which are as mentioned below:
Factors Leadership Team Individual
behaviour
Internal
drivers
Training This factor affect the
leadership in negative
way because as the
training sessions are not
provided then, it affects
employee performance
and as a result, business
performance effect
creates negative impact
upon leadership
(Gökmen, 2019).
If proper training is
not provided to the
team then they will
not able to perform
well and hence the
performance level
will be decline and it
creates negative
impact upon the
team as well as
members.
This factor also
affect the
performance of an
individual and team.
Such that If the
employees of the
firm are not provided
with proper training
then they will
directly affect their
performance in
negative way.
Communicat
ion:
Due to poor
communication and lack
of emotional intelligence,
Due to lack of
communication, the
goals are not defined
It is one of the most
affecting internal
factor that affect the
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it directly affects the
leadership.
by the team and they
are not able to
complete the
assigned task in
proper manner.
individual
behaviours. Such that
if the individual have
the strong
communication then
it will easily
influence others.
Externa
l drivers
Organisatio
nal Culture:
The leaders provide
guidance to team
members to achieve the
goals but if sudden the
organizational culture is
changes then it affect the
leadership in negative
way.
If the organizational
culture is simple and
flexible then it will
have direct and
positive impact upon
the team members.
Team get influenced
by the
organizational
culture because if
the culture is
complex then the
team members will
not make adopt the
change and the
performance is
decline.
Changes in
organizational
culture also affect the
individual behaviour
in negative way such
that due to complex
structure employees
retention is decreases
and hence the
productivity level
also decreases.
Technologic
al Factor:
This factor also affect the
leadership such that
when the new changes
are adopted by the firm,
then it takes a lot of time
to implement new
When a new
technique is implied
in the company then
it also affect the
team mebers in
negative way
It creates negative
impact upon the
individual. For
instance, due to the
technological change
an individual might
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strategy by the leaders
and as a result, it affects
their working
environment.
because it takes lot
of time to
understand the new
technology and thus,
overall performance
gets affected.
have fear of loosing
their job because of
which they might
resist change at
workplace (Chappell
and et.al., 2016).
P3 Describing measures to minimize its negatives impact of change on the organizational
behaviour
It is quite necessary for the firm to reduces its negative impact because it also creates
wrong impact upon employees as well as staff members. There are lot of ways which assist the
firm to minimizes its negative impact and some of them are as follows:
Training and preparation: It is the most effective way in order to deal with new
change. As initially, both the companies start introducing new change and at that time, it is quite
necessary to make their employees aware related to new change. Hence, proper training should
be provided and prepare them to cope up with new change. Further it has been analysed that
proper training sessions is help to raise the performance level of the employees (Al-Haddad and
Kotnour, 2015).
Proper communication: If Apple start implementing new and sudden change, then it is
quite necessary for the leaders to communicate their employees about this new change. At that
time, an effective and proper communication should be provided so that it will help to overcome
and minimizes the negative impact of the changes. If the higher authority communicate in well
manner with their employees, then it helps to lead them in positive direction. On the other side, if
employees are not provided proper guidance then it may affect the success of a business.
Effective leadership: It is another strategy that helps to minimize the negative impact of
change. Leaders of the firm should make their employees aware related to new changes. Even
though, a new and effective leadership styles will also help to make their employees realize
about the new change and motivate their employees to accept it and raise the performance level
in order to accomplish the goals (Fullan, 2018).
Manage employee resistance: to accept the new change of management in a company, it
is quite necessary for the company to manages the employees' resistivity. So that it will help a
firm to take better decision for the company. Moreover, company should also conduct different
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sessions in order to make their employees realize about the new changes and accept them in such
a way that it helps for the growth of the company.
Conclusion and Recommendations: From the above, it has been concluded that by
using Kurt Lewin's and Kotter's change management model, the quoted firm will easily make
their employees aware about the new change. Further it is also recommended to both the firm
that providing proper training sessions to their employees will also help Apple to accept the
changes and even by creating short term goals and communicate it to the employees will assist
them to manage and lead a change or to take a business at further level of success. In every firm
changes are necessary because it helps to creates positive impact upon business. In the same
case, Apple also take different measures in order to manage the change and make their
employees aware about new change (Anderson, 2016). Apart from this, it is also recommended
to the firm to provide different training sessions in order to raise the performance level of their
employees.
Kurt Lewin's Change management model: It is a model that is used in order to
overcome the resistance between employees because they are not easily adjust with the sudden
change applied by the company. Similarly, as Apple always uses new technological change that
affect the business internally as well as externally. This model consist of three stages such as:
Unfreeze: In this stage, people realizes that something is going to be change and that is
why they have to deal with patience. As Apple also uses new and advance technology and at
that time to cope with this situation, leaders of the firm describe the situation with clear and
effective communications in order to accept the changes (Hartge, Callahan and King, 2019).
Change: When employees are ready to accept the change, then they are come into next
stage. In this, employees will become aware of the importance of the change more quickly and
then the changes are implemented in short period.
Refreeze: When the change is implemented in Apple, employees are forced to change
their old system and accept new ones. At that time, leaders of the firm uses different strategy in
order to monitor and make new adjustments. In this stage, there is no chance to make any
alteration regarding to accept the change (Mupepi, Mupepi and Mupepi, 2019).
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TASK 2
P4 Presenting different barriers for change and how it influences leadership decision making
There are many barriers for change and some of them are as follows:
Lack of employee involvement: It is one of the most common barrier to change
management. Because employees have a fear of change and that is why they did not involve in
the change process. In the same way, employee of softwire are not easily accept the sudden
change (Lopez, Bastein and Tukker, 2019). Therefore, workers are also had lack of desire to
embrace a new culture. Employees are not easily accept the changes and did not present their
view points. Hence, it is quite necessary for the firm to cope up the barrier of change.
Lack of effective communication strategy: Due to not having effective communication
strategy, the leaders and the employees of the big firm do not accept the changes. In fact, the top
leaders always assume that once they announce the change then people have to accept it. But on
the other side, if the leaders did not communicate about the new change then it will create a
barrier for a change.
Organizational culture: If the planning for an organization culture is not appropriate
and the planning team is fails to make the decisions then it will also create the barrier for a
change. Moreover, the culture of an organization should also be effective so that it will easily
help to minimize the negative impact of a change. Moreover, it is also necessary to overcome
this barrier for a change because it will also hinder the organizational changes.
Ineffective leadership: It is another barrier which creates direct impact upon the
business. Because leaders only helps to motivate their employees in order to accept the changes
and on the other hand, if there is ineffective leadership then it creates barrier in the way of
success. Apart from this, if the employees do not embrace the new change then the
implementation will also create negative impact.
Force Field Analysis is the best method or model which is used in order to manage the
change and it is directly affect the decision making of the leaders (Velenturf and Jopson, 2019).
This model is also helps softwire to manage the change and develop strategies to implement the
change.
Forces for Change: The changes are done in order to increases the profitability of the
quoted firms and also evaluate the performance measures. Further there is a need to change the
management in order to increases the efficiency and competitiveness.
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Force resisting change: Employees and the managers of the company should have take
better action in order to resist the change. Even there are some economical and political factors
that also affect the changes.
Driving force: Increases competition is the driving forces that affect the business and
change management in softwire. For this situation, the quoted firm apply changes in order to cut
down the cost of their products so that it will help to meet out the demands of their customers
and increases competition also affect the leadership decision making. Such that leaders of
Softwire has to provide discount offers to their customers so that it helps to increase competition
in market.
Restraining force: Lack of Training is the restraining force and it also affects the
leadership decision making. Such that if the leader do not provide proper training to their
employees then it also affects the business performance in negative way (Rizos and et.al., 2015).
It is also analysed that as sofwire wants to introduce new technology into the working
area, then it is quite necessary for the firm to make sure that the staff needs to be trained in order
to accept the change and if the staff fear from technology then training should be take longer.
Even the people learn to manage their fear and hence it also helps to reduce the overall cost of
the products and raises the profitability as well.
TASK 3
P5 Presenting different leadership approaches to deal with change
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CONCLUSION
By summing up above report, it has been concluded that Apple and Nokia wants to make
changes in their present working culture and therefore, the quoted firm uses Kurt Lewin and
Kotter's change model in order to determine the changes creates impact upon the organization's
strategy. Further study also concluded that in softwire leadership, team and individual behaviour
also influence by some internal and external driver of the change and report also concluded by
providing proper training sessions and effective communication skills, firm can minimizes the
negative impact of the change. Beside this, report also concluded some barriers of changes such
as ineffective communication, poor leadership that directly affect the business performance. In
addition to this, by using Force Field Analysis, the company can easily influence the leadership
decision making and then concluded that leaders should uses contingency and transactional
leadership approaches in order to deal with a change.
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