Understanding and Leading Change

Understanding and
Leading Change

Table of Contents
INTRODUCTION...........................................................................................................................1
LO1..................................................................................................................................................1
P1) Comparison between enterprises in context of impact of change on an organisation’s
strategy and operations...........................................................................................................1
M1) Different drivers of change and type of organisational change they have affected.......4
LO 2.................................................................................................................................................4
P2) Evaluation of affect of internal and external drivers of changes on leadership, team and
individual behaviours.............................................................................................................4
P3) Measures to minimize negative impacts of change on organisational behaviour............8
M2) Critical evaluation of theories.........................................................................................9
D1) Conclusion and recommendation....................................................................................9
LO 3...............................................................................................................................................10
P4) Different Barriers for Change........................................................................................10
M3) Force field analysis.......................................................................................................10
D2) Critical evaluation of force field analysis.....................................................................11
LO 4...............................................................................................................................................11
P5) Apply various approaches of leadership........................................................................11
M4) Evaluate the approaches of leadership by using change management model..............12
D3) Critically evaluate the effectiveness of leadership........................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Organisational change mainly represents any kind of alteration or change which occurs in
the way of working or operations of an organisation. As organisations are operating in a dynamic
environment thus, change has become a vital part and most common characteristics of all
business orgnisation (Tombetti and Mason, 2019). The orgnisation selected for current
assignment to get better Understanding and Leading Change is Vodafone that is a well known
British Multinational telecommunication company providing IT and telecom services to its
customers. This assignment consists a comparison between impact of change on an
organisation’s strategy and operations along with evaluation of internal and external drivers of
change. Further, use of PDCA model is also made to minimize negative impact of change
together with evaluating different barriers for change through use of force filed analysis. At last,
different leadership approaches are also evaluated to effectively deal with change within an
organisational context.
LO1
P1) Comparison between enterprises in context of impact of change on an organisation’s strategy
and operations
To cope up with dynamic nature of business environment organisation needs to become
more flexible and adaptable to change to remain comparative and sustain the external forces in a
more effective way. The main reasons for change in business operations and strategy of an
orgnisation is associated with change in needs and demands of customers or due to internal
factors to bring better coordination and systematic way of working (Alavi and Gill, 2017). To
develop better understanding about the impact of change a comparison is made between two
enterprises the case studies of which are provided below:
Vodafone- It is a well known British Multinational telecommunication company having its
headquarter in London, England, UK along with services in various other regions of world that
consist of locations from Asia, Africa, Europe, etc. Thus, Being such a large organisation and
having a wide target customers it become more prominent for Vodafone to make regular changes
(Scott, 2018). Thus, Vodafone is coming up with a technical changes and preparing for 5G
technology with new and more better tech development along with a organisational change to
1