Understanding and Leading Change: A Comparative Study of Harrods Food Hall and Asda

Understanding and Leading Change
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Table of Contents
Introduction......................................................................................................................................3
Task 1: Managing the Impact of Change.........................................................................................4
Part A: Responding to Change....................................................................................................4
Part B: The Impact of Change.....................................................................................................7
Task 2: Leadership Decision Making............................................................................................15
Task 3: Leading Change................................................................................................................18
Conclusion.....................................................................................................................................23
Reference List................................................................................................................................24
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Introduction
Organizational change is a part of management theory, which deals with various stages that an
organization comes across as it makes progress. This change can be both for short and long term.
In other word, organizational change modification of organization’s process, structure and
practices. This change has an impact on every activity performed in the organization. This report
will cover the drivers of changes and how organizations will respond to such changes.
Leadership behaviours along with individual behaviours are affected through such changes. This
report will also focus on different barriers of change and their influence on leadership decision
making process. The chosen companies for this study are Harrods Food Hall and Asda.
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Task 1: Managing the Impact of Change
Part A: Responding to Change
P1: Compare different organisational examples where there has been an impact of change
on an organisation’s strategy and operations.
In order to elaborate the impact of change within organisational structure, strategy and operations
that are carried out within the firms, a comparative example of Asda and Harrods Foods Hall
has been demonstrated below.
Harrods Foods Hall, UK
Figure 1: Harrods Foods Hall
(Source: The MBS Group, 2018)
The Harrods Foods Hall is sumptuous departmental store that is located on Brompton Road in
Knightsbridge, London and is a brand of Harrods Group of Companies. The store occupies a 5-
acre site that consists of 330 departments, covering 1.1 million square feet. The company was
established by Charles Henry Harrod in the year 1824. In the year 2010, Harrods has taken
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initiatives to expand their business in the international market of China and has opened a store in
Shanghai (harrods.com, 2018).
Asda, UK
Figure 2: Asda, UK
(Source: Prolific North, 2018)
Asda Stores Limited is a British supermarket retailer that has their whereabouts in Leeds, West
Yorkshire. The organisation was founded in the year 1965 through merging the supermarket
owned by the Asquith family with the Associated Dairies Company of Yorkshire. Asda
expanded its organisational structure and scope in the year 1970and 1980 into the South of
England by acquiring Allied Carpets, 61 large gateways supermarkets and other businesses such
as MFI (Asda.com, 2018).
Comparison between the organisational structure, operations and strategies of Asda and
Harrods Foods Hall
Similarities
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Some of the basic similarities of organisational structures between Asda and Harrods Foods hall
are as follows:
 Both of the organisations have better and well equipped self-checkout systems where the
customers easily withdraw their products after paying respective payments. With the help
of self-checkout systems, they ensure reliable and efficient delivery of products.
 In the modern world, full of advanced technologies, both of the organisations has shifted
their promotional activities and have started to market their respective products and
services over their own online websites.
 Both of the organisations have adopted the latest inventories equipments in order to
maintain sufficient industrialization within their operation departments, so that they are
able to modernise the manufacturing production procedures. They maintain improved
quality of operations within their organisational structure through Contingency Planning
(Yamakawa and Cardon, 2017).
Differences
 The Harrods Foods hall has a different food product portfolio compared to that of Asda.
The product and service portfolio of Asda are grocery, general merchandise, and financial
service while Harrods Foods Hall handles the product and service of portfolio of luxury
food items, wine and hampers.
 Within the organisational boundary of Harrods Foods Hall, the stores currently sustains
with 12,000 employees while that of Asda is equal to 165,000 according to the survey in
the year 2013.
 Asda is merged with Walmart and Sainsbury’s pending while Harrods Foods Hall has its
alone establishment under the owner Qatar Holdings.
 The Harrods Foods Hall has revenue worth equal to £769 million and its net income
according to survey in the year 2015 is equal to £126 million. Asda’s overall revenue is
equal to £21,666 million and net income of £791.7 million which is decreasing rapidly
according to the recent researches in the year 2016.
 Since Asda has more numbers of stores compared to that of Harrods Foods Hall, they
have unique store formats such as Asda Supercentres, Asda Superstores, Asda
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