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Assignment: Understanding and Leading Change

   

Added on  2020-10-23

12 Pages3748 Words444 Views
Understanding and leadingchange

Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1. Comparison of different organizational examples where there has been impact of changeon organization's strategy and operations...................................................................................3TASK 2............................................................................................................................................5P2. The ways in which internal and external drivers of change affect leadership, team andindividual behaviours..................................................................................................................5P3 Measures to minimise negative impact of changes on organizations....................................7TASK 3............................................................................................................................................9P4. Different barriers for change and the determination of the ways through which theyinfluence leadership decision-making.........................................................................................9TASK 4..........................................................................................................................................10P5. Different leadership approaches to deal with the change...................................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12

INTRODUCTIONUnderstanding and leading change is an art of handling the issues that will come ininitiating changes in the organization (Understanding and leading change. 2019). Changingprocess and different issues of change are identified by the participants. In order to accomplishthe changes in the organization, Aegon is taken. This is a UK based one of the world's largestinsurance and pension company. In this report, different ways are compared which help inidentifying the impact of change on organizations strategy and operations. Apart from that,influence of drivers of change is also discussed. In the end, influence of different barriers ofchange on the decision-making of company and a range of leadership approaches to a changeinitiative is also discussed in this report.TASK 1P1. Comparison of different organizational examples where there has been impact of change onorganization's strategy and operations.Changes are necessary for an organization in order to sustain itself in the competitiveenvironment. The companies should adopt the changes in order to implement the recent trendsand technologies. These changes will help the company to retain their customers among differentrivals. In case of Aegon, the company should develop some strategies in order to attract thecustomers towards their premise (Chappell and et. al., 2016). Although company has good namein the insurance and pension sector but it is still facing issues in sustaining its customers. Tosustain its customers the company should change some of the strategies which can attract thecustomers. The company which is used to compare the organizations having impact of change ontheir operations and strategy is Aviva plc. This is also a multinational company of insurancesector in UK which is helpful in providing the pension and insurance facilities to their customers.Both these companies are rivals of each other and thus their comparison of strategies andoperations is done here as under.ChangesAegonAviva plcTechnological changesAegon insurance company shoulduse different technologies in orderto gain competitive advantage.These technology will increaseIn order to increase the customerbase, Aviva plc has used differentstrategies of technology so as toincrease the customer base. The

faith among the customers andthus increases the customers base.The company had used differentstrategies but it was failed toincrease its customer base. Thecompany had not so much nameso that the investors can invest inthe company. In order to gain thefame and name of company, theyshould adopt block chaintechnology within the company.This technology will providesecurity and safety of the data ofcustomers. As per the datarecorded, £2.1 billion of users ofinsurance sectors had affectedwith data bullying (Chatalalsinghand Reeves, 2014). Block chaintechnology will surely help thecompany in gaining their nameand fame by increasing thecustomer base.company had moved itself in theera of digitization so as to providequality services to the customers.This technology help the customerin defy the uncertainty. Digitaltechnology help the company toserve convenience, simplicity andrewards to earn customer's heart.The company has launcheddifferent reward schemes whichallows the customers to winprizes. These type of facilitiesincreases the customer base forAviva plc. Apart from that, thecompany will get its name andfame among its rivals.ServicesIn case of services of Aegon, thecompany is proving good servicesto the customers. They hadoffered customer case servicesand centre of presence also inwhich customer can meet theemployee of company to knowabout their issue. In other sectionof services, the company isAviva plc is providing its servicesacross the globe. In spite of that,the company getting goodresponse form the customers. Thecompany is providing betterfacilities to the customers ofdifferent regions. They offer moreIDV value for their vehicles andalso for their products and

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