Understanding and Leading Change

Understanding and
Leading Change
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Table of Contents
Table of Contents.............................................................................................................................2
INTRODUCTION...........................................................................................................................3
Task 1...............................................................................................................................................3
P1 Compare different organisational examples where there has been an impact of change on
an organisation’s strategy and operations....................................................................................3
M1 Assess the different drivers for change in each of the given examples and the types of
organisational change they have affected....................................................................................5
Task 2...............................................................................................................................................6
P2 Evaluate the ways in which internal and external drivers of change affect leadership, team
and individual behaviours within an organisation.......................................................................6
P3 Evaluate measures that can be taken to minimise negative impacts of change on
organisational behaviour..............................................................................................................8
M2 Apply appropriate theories and models to critically evaluate organisational response to
change........................................................................................................................................11
Task 3.............................................................................................................................................11
P4 Explain different barriers for change and determine how they influence leadership
decision-making in a given organisational context...................................................................11
M3 Use force field analysis to analyse the driving and resisting forces and show how they
influence decision-making.........................................................................................................13
Task 4.............................................................................................................................................13
P5 Apply different leadership approaches to dealing with change in a range of organisational
contexts......................................................................................................................................13
M4 Evaluate the extent to which leadership approaches can deliver organisational change
effectively applying appropriate models and frameworks.........................................................15
CONCLUSION..............................................................................................................................15
REFERENCE................................................................................................................................17
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INTRODUCTION
The needs and wants of people are continuously changing where it is important for
organisation to bring the change by identifying needs and wants of people. If a business is
running with traditional and old method then it will be challenging situation for organisation to
manage the business and run it effectively. Changes are related to replacing the old working
methods from new one that helps to attain the competitive advantages (Matosin, Halldorsdottir,
and Binder, 2018). For all organisation it is important that to analyse environment what is going
on trend and bring the changes accordingly. To understand about this Vodafone has been
selected that is British multinational telecommunication company that provides different types of
communication services and products for running their business. This is UK based organisation
that is managing their activities and functions effectively by accepting the changes and
developing a business. This report covers different topics such as how changes impacts on
company's strategy and operations, drivers of change that have influence on organisational
behaviour, barriers to change that influences organisational behaviour, how changes influences
leadership decision making and different leadership approaches that initiatives changes.
Task 1
P1 Compare different organisational examples where there has been an impact of change on an
organisation’s strategy and operations.
Company profile
Vodafone is a British multinational telecommunication company which was founded in
1982, U.K. The registered office of organisation located in Newbury, Berkshire, England and
globally where it is providing different types of network services in challenging environment.
The services which are providing by organisation are pay bill online, online recharge, prepaid
connection and etc. that attracts larger number of customers and attain the higher profitability.
The management of such organisation bring the change and offers in their services which
supports to maintain the higher productivity (Thompson, 2020).
Organizational structure is defined as system and activity that needs to follow in running
a business and increasing the organizational productivity. This is important for organization to
analyse all strategies and functions then make efforts to carried on regularly that helps to attain
the business goals. In other words, flow of business information and completion of task by
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assigning roles and responsibilities between employees are involved in organisational structure
that helps to bring change and develop a business effectively.
Vodafone and EE are selected organisation for this task, who are operating their business
by adopting various changes in their organisation. Both companies are UK based
telecommunication company that are formulating different organisational structure and strategy
for the purpose of running their business and developing the performance.
Comparison between Vodafone and EE on the basis of various drivers of change are as
follows:
Basis Vodafone EE
Technological Change The organisation was using
traditional method for offering
internet and telecommunication
services as customers had to go
on stores and get recharge
physically.
By using new technology in
telecommunication Vodafone
has introduced new changes
such as Smart Metering,
Infrastructure Management
Using IoT and Digital value
added services that can help to
provide single window
experience to consumers.
The company was providing
different networking offering
services which can help to run the
business and manage the activities
effectively.
In order to providing more services
technological changes are adopted
by organisation as Business
intelligence, Unified User
profiling, and outage management
system that helps to attracts the
large number of customers and
maintain the good performance.
Moreover, problems are identified
by management and bring the
solution by using new technology.
Structural Change This means changes in
organisational structure as flat
structure followed by
For running a business EE has
followed the functional structure
that helped to manage and operate
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